The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Retail Environment, Self-Congruity, and Retail Patronage
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Citations
Cites
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271
Markus, H., & Nurius, P. (1986) · American Psychologist · doi:10.1037/0003-066x.41.9.954 · Cited by 5,806
Cited by
The Role of Live Streaming in Building Consumer Trust and Engagement with Social Commerce Sellers
Wongkitrungrueng, A., & Assarut, N. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2018.08.032 · Cited by 1,477
Direct and indirect effects of self-image congruence on brand loyalty
Kressmann, F., Sirgy, M. J., Herrmann, A., Huber, F., Huber, S., & Lee, D.-J. (2006) · Journal of Business Research · doi:10.1016/j.jbusres.2006.06.001 · Cited by 971
Self-citationYim, C. K. (., Tse, D. K., & Chan, K. W. (2008) · Journal of Marketing Research · doi:10.1509/jmkr.45.6.741 · Cited by 583
Rintamäki, T., Kanto, A., Kuusela, H., & Spence, M. T. (2006) · International Journal of Retail & Distribution Management · doi:10.1108/09590550610642792 · Cited by 517
De Vries, N. J., & Carlson, J. (2014) · Journal of Brand Management · doi:10.1057/bm.2014.18 · Cited by 418
Wu, P.-L., Yeh, S.-S., Huan, T.-C. (. T. C. )., & Woodside, A. G. (2014) · Journal of Business Research · doi:10.1016/j.jbusres.2014.03.012 · Cited by 401
Alabed, A., Javornik, A., & Gregory-Smith, D. (2022) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.121786 · Cited by 233
Gao, Q., & Feng, C. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.06.022 · Cited by 219
Grewal, L., Stephen, A. T., & Coleman, N. V. (2019) · Journal of Marketing Research · doi:10.1177/0022243718821960 · Cited by 151
Drivers and Outcomes of Brand Relationship Quality in the Context of Online Social Networks
Pentina, I., Gammoh, B. S., Zhang, L., & Mallin, M. (2013) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415170303 · Cited by 111
The servicescape: The social dimensions of place
Johnstone, M.-L. (2012) · Journal of Marketing Management · doi:10.1080/0267257x.2012.694370 · Cited by 91
Guest editorial: investigating the effect of the physical context on customer experience
Bruce, H. L., Krolikowska, E., & Rooney, T. (2023) · Journal of Services Marketing · doi:10.1108/jsm-05-2023-0163 · Cited by 17
Metadata
- Authors
- Sirgy, M. J., Grewal, D., & Mangleburg, T.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2000-08
- Volume
- 49
- Issue
- 2
- Pages
- 127-138
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W1763653324
- Cited by
- 603
- References
- 2
- FWCI
- 7.52
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
