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Cited by 573

The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.

Diversity and Emotion: The New Frontiers in Organizational Behavior Research

Ashkanasy, N·2002·Journal of Management
DOI 10.1016/s0149-2063(02)00130-7
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Abstract

This article provides a review of recent developments in two topical areas of research in contemporary organizational behavior: diversity and emotions. In the section called “Diversity,” we trace the history of diversity research, explore the definitions and paradigms used in treatments of diversity, and signal new areas of interest. We conclude that organizational behavior in the 21st century is evolving to embrace a more eclectic and holistic view of humans at work. In the section called “Emotions,” we turn our attention to recent developments in the study of emotions in organizations. We identify four major topics: mood theory, emotional labor, affective events theory (AET), and emotional intelligence, and argue that developments in the four domains have significant implications for organizational research, and the progression of the study of organizational behavior. As with the study of diversity, the topic of emotions in the workplace is shaping up as one of the principal areas of development in management thought and practice for the next decade. Finally, we discuss in our conclusion how these two areas are being conceptually integrated, and the implications for management scholarship and research in the contemporary world.

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Metadata

Authors
Ashkanasy, N.
Venue
Journal of Management
Publisher
SAGE Publications
Published
2002-06
Volume
28
Issue
3
Pages
307-338
ISSN
0149-2063 (ISSN-L)
DOI
10.1016/s0149-2063(02)00130-7
OpenAlex
W2146649333
Cited by
573
References
14
FWCI
30.61
Type
journal article
Language
en
Open access
closed

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