Cited by 1,376Usability and User Interface DesignInnovative Human-Technology InteractionAesthetic Perception and Analysis

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What is beautiful is usable

Tractinsky, N, Katz, A.S, Ikar, D·2000·Interacting with Computers

DOI 10.1016/s0953-5438(00)00031-x

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Abstract

An experiment was conducted to test the relationships between users ' perceptions of a computer-ized system's beauty and usability. The experiment used a computerized application as a surrogate for an Automated Teller Machine (ATM). Perceptions were elicited before and after the participants used the system. Pre-experimental measures indicate strong correlations between system's perceived aesthetics and perceived usability. Post-experimental measures indicated that the strong correlation remained intact. A multivariate analysis of covariance revealed that the degree of system's aesthetics affected the post-use perceptions of both aesthetics and usability, whereas the degree of actual usability had no such effect. The results resemble those found by social psychologists regarding the effect of physical attractiveness on the valuation of other personality attributes. The ®ndings stress the importance of studying the aesthetic aspect of human±computer interaction (HCI) design

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Authors: Tractinsky, N., Katz, A. S., & Ikar, D.
Affiliations: Ben-Gurion University of the Negev (IL)
ORCID: Tractinsky, N
Venue: Interacting with Computers
Publisher: Oxford University Press (OUP)
Published: 2000-12
Volume: 13
Issue: 2
Pages: 127-145
ISSN: 0953-5438 (ISSN-L)
DOI: 10.1016/s0953-5438(00)00031-x
OpenAlex: W1998515403
Cited by: 1,376
References: 67
Citations by year: 2026: 63 · 2025: 104 · 2024: 41 · 2023: 42 · 2022: 43 · 2021: 74 · 2020: 60 · 2019: 53 · 2018: 66 · 2017: 71 · 2016: 64 · 2015: 65 · 2014: 65 · 2013: 86 · 2012: 72
FWCI: 14.49
Type: journal article
Language: en
Open access: closed
Locations: Interacting with Computers (publishedVersion)
Topics: Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Life Sciences › Neuroscience › Cognitive Neuroscience › Aesthetic Perception and Analysis
Keywords: aesthetic perception, usability, user perception, human-computer interaction design, automated teller machines

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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What is beautiful is usable

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks