The DOI matches its Crossref record; 25 of the 25 references it cites were found in a registry or an index.
Improving the Health Care Work Environment: A Sociotechnical Systems Approach
Abstract
This issue examines findings on key elements of the hospital environment, identifies risks to safety and quality, and proposes operational and policy solutions.
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Detecting and preventing EHR-related safety concerns is challenging because concerns are often multifaceted, involving unsafe technological features, user behaviors, organizational characteristics, and rules and regulations.
“Detecting and preventing EHR-related safety concerns is challenging because concerns are often multifaceted, involving not only potentially unsafe technological features of the EHR but also EHR user behaviors, organizational characteristics, and rules and regulations that guide EHR-related activities.”
From An analysis of electronic health record-related patient safety concerns (2014) · cites this paper as [26]
Citations
Cites
Crossing the Quality Chasm: A New Health System for the 21st Century
Baker, A. (2001) · BMJ · doi:10.1136/bmj.323.7322.1192 · Cited by 10,779
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU
Pronovost, P., Needham, D., Berenholtz, S., Sinopoli, D., Chu, H., Cosgrove, S., Sexton, B., Hyzy, R., Welsh, R., Roth, G., et al. (2006) · New England Journal of Medicine · doi:10.1056/nejmoa061115 · Cited by 4,387
Managing the Unexpected: Assuring High Performance in an Age of Complexity
(2002) · International Journal of Productivity and Performance Management · doi:10.1108/ws.2002.07951dae.003 · Cited by 1,929
Ash, J. S. (2003) · Journal of the American Medical Informatics Association · doi:10.1197/jamia.m1471 · Cited by 1,789
Keeping patients safe: transforming the work environment of nurses
(2005) · Choice Reviews Online · doi:10.5860/choice.42-2844 · Cited by 1,140
Harrison, M. I., Koppel, R., & Bar-Lev, S. (2007) · Journal of the American Medical Informatics Association · doi:10.1197/jamia.m2384 · Cited by 691
Self-citationEffects of Health Care Provider Work Hours and Sleep Deprivation on Safety and Performance
Lockley, S. W., Barger, L. K., Ayas, N., Rothschild, J. M., Czeisler, C. A., & Landrigan, C. P. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33109-7 · Cited by 399
Frankel, A. S., Leonard, M. W., & Denham, C. R. (2006) · Health Services Research · doi:10.1111/j.1475-6773.2006.00572.x · Cited by 321
Improving the Management of Chronic Disease at Community Health Centers
Landon, B. E., Hicks, L. S., O’Malley, A. J., Lieu, T. A., Keegan, T., McNeil, B. J., & Guadagnoli, E. (2007) · New England Journal of Medicine · doi:10.1056/nejmsa062860 · Cited by 280
Creating the Evidence Base for Quality Improvement Collaboratives
Mittman, B. S. (2004) · Annals of Internal Medicine · doi:10.7326/0003-4819-140-11-200406010-00011 · Cited by 279
Diagnosing Organizations: Methods, Models, and Processes.
Lundberg, C. C., & Harrison, M. I. (1988) · Administrative Science Quarterly · doi:10.2307/2392657 · Cited by 204
Self-citationSociotechnical System Principles and Guidelines: Past and Present
Fox, W. M. (1995) · The Journal of Applied Behavioral Science · doi:10.1177/0021886395311009 · Cited by 186
The effect of health care working conditions on patient safety.
Hickam, D. H., Severance, S. M., Feldstein, A. C., Ray, L. U., Gorman, P., Schuldheis, S., Hersh, W., Krages, K. P., & Helfand, M. (2003) · PubMed Central · Cited by 127
Redesigning Health Systems for Quality: Lessons from Emerging Practices
Wang, M. C., Hyun, J. K., Harrison, M. I., Shortell, S. M., & Fraser, I. (2006) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(06)32078-8 · Cited by 83
Self-citationSaving 100 000 lives in US hospitals
McCannon, C. J., Schall, M. W., Calkins, D. R., & Nazem, A. G. (2006) · BMJ · doi:10.1136/bmj.332.7553.1328 · Cited by 82
Organizational Climate and Health Care Outcomes
MacDavitt, K., Chou, S., & Stone, P. W. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33112-7 · Cited by 80
Developing and implementing new safe practices: voluntary adoption through statewide collaboratives
Leape, L. L. (2006) · BMJ Quality & Safety · doi:10.1136/qshc.2005.017632 · Cited by 80
The Role of the Physical Environment in Crossing the Quality Chasm
Henriksen, K., Isaacson, S., Sadler, B. L., & Zimring, C. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33114-0 · Cited by 78
Self-citationSociotechnical issues in the implementation of imaging technology
Carayon, P., & Karsh, B.-T. (2000) · Behaviour & Information Technology · doi:10.1080/01449290050086363 · Cited by 65
Effective Implementation of Work-Hour Limits and Systemic Improvements
Landrigan, C. P., Czeisler, C. A., Barger, L. K., Ayas, N., Rothschild, J. M., & Lockley, S. W. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33110-3 · Cited by 55
Negotiating Time Scripts During Implementation of an Electronic Medical Record
Bar‐Lev, S., & Harrison, M. I. (2006) · Health Care Management Review · doi:10.1097/00004010-200601000-00003 · Cited by 23
Self-citationEnhancing Work Flow to Reduce Crowding
Siegel, B., Wilson, M. J., & Sickler, D. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33113-9 · Cited by 18
Nurse Staffing in Acute Care Settings: Research Perspectives and Practice Implications
Clarke, S. P. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33111-5 · Cited by 18
INDUSTRIAL ERGONOMIC FACTORS IN THE RADIATION ONCOLOGY THERAPY ENVIRONMENT
Henriksen, K., Kaye, R. D., & Morisseau, D. S. (1993) · CRC Press eBooks · doi:10.1201/9781482272413-38 · Cited by 11
Self-citationImproving the Health Care Work Environment: Implications for Research, Practice, and Policy
Harrison, M. I., Henriksen, K., & Hughes, R. G. (2007) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(07)33115-2 · Cited by 9
Self-citation
Flagged first, then by citations
Cited by
Sorted by citations
Application of Lean thinking to health care: issues and observations
Joosten, T., Bongers, I., & Janssen, R. (2009) · International Journal for Quality in Health Care · doi:10.1093/intqhc/mzp036 · Cited by 420
An analysis of electronic health record-related patient safety concerns
Meeks, D. W., Smith, M. W., Taylor, L., Sittig, D. F., Scott, J. M., & Singh, H. (2014) · Journal of the American Medical Informatics Association · doi:10.1136/amiajnl-2013-002578 · Cited by 207
The contribution of sociotechnical factors to health information technology-related sentinel events
Castro, G. M., Buczkowski, L., & Hafner, J. M. (2016) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/s1553-7250(16)42008-8 · Cited by 48
Metadata
- Authors
- Harrison, M. I., Henriksen, K., & Hughes, R. G.
- Affiliations
- Agency for Healthcare Research and Quality (US)
- Corresponding author
- Harrison, Michael I.
- Venue
- The Joint Commission Journal on Quality and Patient Safety
- Publisher
- Elsevier BV
- Published
- 2007-11
- Volume
- 33
- Issue
- 11
- Pages
- 3-6
- ISSN
- 1553-7250 (ISSN-L)
- OpenAlex
- W2409001790
- Cited by
- 27
- References
- 25
- Citations by year
- 2026: 2 · 2024: 1 · 2023: 1 · 2021: 2 · 2020: 1 · 2019: 3 · 2018: 3 · 2017: 2 · 2016: 1 · 2015: 1 · 2014: 3 · 2012: 1
- FWCI
- 1.98
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- The Joint Commission Journal on Quality and Patient Safety (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Patient Safety and Medication Errors
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Healthcare Quality and Management
- Health Sciences › Nursing › Research and Theory › Nursing education and management
- Keywords
- socio-technical systems, hospital safety, patient safety, quality of care, hospital operations, health policy
- MeSH terms
- Environment, Health Services Research, Hospital Administration, Humans, Quality of Health Care, Risk Management, Sociology, Medical, Workplace, Models, Organizational
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