Job satisfaction and job performance: A meta-analysis.

Abstract

The assumption that job satisfaction and job performance are related has much intuitive appeal, despite the fact that reviewers of this literature have concluded there is no strong pervasive relation between these two variables. The present meta-analytic study demonstrates that (a) the best estimate of the true population correlation between satisfaction and performance is relatively low (.17); (b) much of the variability in results obtained in previous research has been due to the use of small sample sizes, whereas unreliable measurement of the satisfaction and performance constructs has contributed relatively little to this observed variability in correlations; and (c) nine research design characteristics of a study are only modestly related to the magnitude of the satisfaction-performance correlation that will be obtained. In view of these findings, some of the major substantive and research implications of the job satisfaction-job performance relation are discussed.

Cites (6)

1. The file drawer problem and tolerance for null results.
   Rosenthal, Robert · 1979 · Psychological Bulletin
2. Primary, Secondary, and Meta-Analysis of Research
   GLASS, GENE V · 1976 · Educational Researcher
3. Employee reactions to job characteristics.
   Hackman, J. Richard, Lawler, Edward E. · 1971 · Journal of Applied Psychology
4. Meta-analysis of psychotherapy outcome studies.
   Smith, Mary L., Glass, Gene V. · 1977 · American Psychologist
5. The Effect of Performance on Job Satisfaction
   LAWLER, EDWARD E., PORTER, LYMAN W. · 1967 · Industrial Relations: A Journal of Economy and Society
6. Fads, fashions, and folderol in psychology
   Dunnette, Marvin D. · 1966 · American Psychologist

Show all 6 references

Cited by (28)

1. The job satisfaction–job performance relationship: A qualitative and quantitative review.
   Judge, Timothy A., Thoresen, Carl J., Bono, Joyce E., Patton, Gregory K. · 2001 · Psychological Bulletin
2. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.
   Harter, James K., Schmidt, Frank L., Hayes, Theodore L. · 2002 · Journal of Applied Psychology
3. Trust in leadership: Meta-analytic findings and implications for research and practice.
   Dirks, Kurt T., Ferrin, Donald L. · 2002 · Journal of Applied Psychology
4. Effect size guidelines for individual differences researchers
   Gignac, Gilles E., Szodorai, Eva T. · 2016 · Personality and Individual Differences
5. WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE.
   Zhou, J., George, J. M. · 2001 · Academy of Management Journal

See all 1,467