Cited by 4,760Job Satisfaction and Organizational BehaviorEmployee Performance and ManagementEmployee Performance and Motivation

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The job satisfaction–job performance relationship: A qualitative and quantitative review.

Judge, Timothy A., Thoresen, Carl J., Bono, Joyce E., Patton, Gregory K.·2001·Psychological Bulletin

DOI 10.1037/0033-2909.127.3.376

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Abstract

A qualitative and quantitative review of the relationship between job satisfaction and job performance is provided. The qualitative review is organized around 7 models that characterize past research on the relationship between job satisfaction and job performance. Although some models have received more support than have others, research has not provided conclusive confirmation or disconfirmation of any model, partly because of a lack of assimilation and integration in the literature. Research devoted to testing these models waned following 2 meta-analyses of the job satisfaction-job performance relationship. Because of limitations in these prior analyses and the misinterpretation of their findings, a new meta-analysis was conducted on 312 samples with a combined N of 54,417. The mean true correlation between overall job satisfaction and job performance was estimated to be .30. In light of these results and the qualitative review, an agenda for future research on the satisfaction-performance relationship is provided.

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Authors: Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K.
Affiliations: University of Iowa (US)
ORCID: Judge, Timothy A.
Venue: Psychological Bulletin
Publisher: American Psychological Association (APA)
Published: 2001
Volume: 127
Issue: 3
Pages: 376-407
ISSN: 0033-2909 (ISSN-L)
1939-1455
DOI: 10.1037/0033-2909.127.3.376
OpenAlex: W2048923737
Cited by: 4,760
References: 343
Citations by year: 2026: 203 · 2025: 199 · 2024: 240 · 2023: 233 · 2022: 249 · 2021: 280 · 2020: 302 · 2019: 267 · 2018: 252 · 2017: 286 · 2016: 281 · 2015: 270 · 2014: 285 · 2013: 243 · 2012: 237
FWCI: 78.75
Type: journal article
Language: en
Open access: closed
Locations: Psychological Bulletin (publishedVersion)
PubMed (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Motivation
Keywords: job satisfaction, employee performance, employee motivation
MeSH terms: Employee Performance Appraisal, Humans, Job Satisfaction, Motivation

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The job satisfaction–job performance relationship: A qualitative and quantitative review.

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