Cited by 454Team Dynamics and PerformanceConflict Management and NegotiationJob Satisfaction and Organizational Behavior

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Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate

Bradley, Bret H., Postlethwaite, Bennett E., Klotz, Anthony C., Hamdani, Maria R., Brown, Kenneth G.·2012·Journal of Applied Psychology

DOI 10.1037/a0024200

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Abstract

Past research suggests that task conflict may improve team performance under certain conditions; however, we know little about these specific conditions. On the basis of prior theory and research on conflict in teams, we argue that a climate of psychological safety is one specific context under which task conflict will improve team performance. Using evidence from 117 project teams, the present research found that psychological safety climate moderates the relationship between task conflict and performance. Specifically, task conflict and team performance were positively associated under conditions of high psychological safety. The results support the conclusion that psychological safety facilitates the performance benefits of task conflict in teams. Theoretical implications and suggestions for future research are discussed.

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“Task conflicts that occur in a psychologically safe environment have been found to improve creativity and decision making without damaging interpersonal relations or interactions between teammates [13].”
BackgroundInfluential
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“[14] proposed how psychological safety could lead to better team performance, and their study found how psychological safety moderated the relationship between task conflict and performance.”
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“with no clear difference in meaning (Bradley et al., 2012; Chen et al., 2017).”
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Authors: Bradley, B. H., Postlethwaite, B. E., Klotz, A. C., Hamdani, M. R., & Brown, K. G.
Affiliations: University of Oklahoma (US)
Pepperdine University (US)
University of Akron (US)
University of Iowa (US)
ORCID: Bradley, Bret H.
Postlethwaite, Bennett E.
Klotz, Anthony C.
Hamdani, Maria R.
Brown, Kenneth G.
Venue: Journal of Applied Psychology
Publisher: American Psychological Association (APA)
Published: 2012
Volume: 97
Issue: 1
Pages: 151-158
ISSN: 0021-9010 (ISSN-L)
1939-1854
DOI: 10.1037/a0024200
OpenAlex: W1981633360
Cited by: 454
References: 48
Citations by year: 2026: 31 · 2025: 33 · 2024: 25 · 2023: 40 · 2022: 46 · 2021: 42 · 2020: 41 · 2019: 29 · 2018: 38 · 2017: 31 · 2016: 33 · 2015: 24 · 2014: 16 · 2013: 14 · 2012: 11
FWCI: 18.22
Type: journal article
Language: en
Open access: closed
Locations: Journal of Applied Psychology (publishedVersion)
PubMed (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Conflict Management and Negotiation
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Keywords: task conflict, psychological safety climate, team performance, project teams, moderating effect, team conflict, workplace conflict
MeSH terms: Adult, Conflict, Psychological, Cooperative Behavior, Humans, Interpersonal Relations, Peer Group, Task Performance and Analysis, Young Adult

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Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate

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