Cited by 50Cultural Differences and ValuesSentiment Analysis and Opinion MiningSocial and Intergroup Psychology

Social media users produce more affect that supports cultural values, but are more influenced by affect that violates cultural values

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Hsu, Tiffany W., Niiya, Yu, Thelwall, Mike, Ko, Michael, Knutson, Brian, Tsai, Jeanne L.·2021·Journal of Personality and Social Psychology

Abstract

Although social media plays an increasingly important role in communication around the world, social media research has primarily focused on Western users. Thus, little is known about how cultural values shape social media behavior. To examine how cultural affective values might influence social media use, we developed a new sentiment analysis tool that allowed us to compare the affective content of Twitter posts in the United States (55,867 tweets, 1,888 users) and Japan (63,863 tweets, 1,825 users). Consistent with their respective cultural affective values, U.S. users primarily produced positive (vs. negative) posts, whereas Japanese users primarily produced low (vs. high) arousal posts. Contrary to cultural affective values, however, U.S. users were more influenced by changes in others' high arousal negative (e.g., angry) posts, whereas Japanese were more influenced by changes in others' high arousal positive (e.g., excited) posts. These patterns held after controlling for differences in baseline exposure to affective content, and across different topics. Together, these results suggest that across cultures, while social media users primarily produce content that supports their affective values, they are more influenced by content that violates those values. These findings have implications for theories about which affective content spreads on social media, and for applications related to the optimal design and use of social media platforms around the world. (PsycInfo Dat…

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Crossref · 10.1037/pspa0000282

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Authors
Hsu, T. W., Niiya, Y., Thelwall, M., Ko, M., Knutson, B., & Tsai, J. L.
Affiliations
  • Stanford University (US)
  • Hosei University (JP)
  • University of Wolverhampton (GB)
Venue
Journal of Personality and Social Psychology
Published
2021-11
Volume
121
Issue
5
Pages
969-983
ISSN
  • 0022-3514 (ISSN-L)
  • 1939-1315
OpenAlex
W3187942383
Cited by
50
References
10
Citations by year
2026: 9 · 2025: 9 · 2024: 15 · 2023: 14 · 2022: 3
FWCI
7.28
Type
journal article
Language
en
Open access
Locations
  • Journal of Personality and Social Psychology (publishedVersion, other-oa)
  • PubMed (publishedVersion)
  • Wolverhampton Intellectual Repository and E-Theses (University of Wolverhampton) (acceptedVersion, cc-by-nc-nd)
Funders
National Science Foundation (1732963)
Topics
  • Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
  • Physical Sciences › Computer Science › Artificial Intelligence › Sentiment Analysis and Opinion Mining
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords
social media use, cultural values, emotional value, emotional content, sentiment analysis, Twitter, cross-cultural comparison, United States, Japan, emotional arousal, emotional contagion, emotional expression
MeSH terms
Sentiment Analysis, Arousal, Communication, Humans, Japan, United States, Social Media

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