Cited by 31Ethics and Social Impacts of AIMisinformation and Its ImpactsSocial Media and Politics

Embedding Societal Values into Social Media Algorithms

Open access
Bernstein, Michael, Christin, Angèle, Hancock, Jeffrey, Hashimoto, Tatsunori, Jia, Chenyan, Lam, Michelle, Meister, Nicole, Persily, Nathaniel +5 more·2023·Journal of Online Trust and Safety

Abstract

In this commentary, we refer to "AI" and "algorithm" interchangeably to refer to machine learning procedures that learn to predict from large-scale data.We are primarily concerned with social media algorithms focused on ranking and recommendation, especially feed algorithms, but we note that social media AIs play many other roles as well, including content moderation, (de)monetization, misinformation tagging, political content tagging, and toxicity judgments.

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Crossref · 10.54501/jots.v2i1.148

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  • The interventions may result in algorithms that reduce partisan animosity and promote greater social trust and healthier democratic discourse across party lines.

    “Together, these interventions may result in algorithms that not only reduce partisan animosity but also promote greater social trust and healthier democratic discourse across party lines (38,40).”

    From Reranking partisan animosity in algorithmic social media feeds alters affective polarization (2025) · cites this paper as [38]

    The section on testing the AI model reports that feeds embedding democratic values reduced partisan animosity in preregistered experiments. Sections 3 and 4 discuss fostering mutual respect and promoting civil discourse as possible algorithmic goals, but the paper does not establish that these interventions increase social trust or improve discourse across party lines. (LLM, conf=0.82)

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  • The real-time reranking infrastructure with LLMs can create a ranking intervention that more directly targets the focal hypothesis without needing platform collaboration.

    “However, by connecting our real-time reranking infrastructure with recent advances in LLMs, we can create a ranking intervention that more directly targets the focal hypothesis (38) without needing platform collaboration.”

    From Reranking partisan animosity in algorithmic social media feeds alters affective polarization (2025) · cites this paper as [38]

    The paper’s section on testing AI models against human annotations describes using GPT-4 to rate posts on variables drawn from a social-science construct and using those ratings to redesign feed ranking. That supports the idea of an LLM-based intervention targeting a hypothesis, but the cited paper does not describe the citing authors’ real-time reranking infrastructure or establish that it works without platform collaboration. (LLM, conf=0.83)

    Experimental — accuracy not yet measured

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Research works printed but not linked: 2

  1. Hassan, Naeemul, Bill Adair, James T. Hamilton, Chengkai Li, Mark Tremayne, Jun Yang, and Cong Yu. 2015. "The quest to automate fact-checking." In Proceedings of the 2015 Computation+ Journalism Symposium. October. https://www.researchgate.ne t/publication/301801279_The_Quest_to_Automate_Fact-Checking.
  2. Skalse, Joar, Nikolaus Howe, Dmitrii Krasheninnikov, and David Krueger. 2022. "Defining and characterizing reward gaming." Advances in Neural Information Processing Systems 35:9460-71.

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Authors
Bernstein, M., Christin, A., Hancock, J., Hashimoto, T., Jia, C., Lam, M., Meister, N., Persily, N., Piccardi, T., Saveski, M., Tsai, J., Ugander, J., & Xu, C.
Affiliations
  • Stanford University (US)
  • Northeastern University (US)
  • University of Washington (US)
Venue
Journal of Online Trust and Safety
Published
2023-09-21
Volume
2
Issue
1
ISSN
2770-3142 (ISSN-L)
OpenAlex
W4386966581
Cited by
31
References
31
Citations by year
2026: 12 · 2025: 14 · 2024: 5
FWCI
7.76
Type
journal article
Language
en
Open access
Locations
Journal of Online Trust and Safety (publishedVersion, cc-by-nc-sa)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
  • Social Sciences › Communication › Social Media and Politics
Keywords
social values, social media algorithms, algorithmic ranking, recommendation algorithms, content moderation, machine learning

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