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Why different trust relationships matter for information systems users
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Technology acceptance research has shown that trust is an important factor fostering use of information systems (IS). As a result, numerous IS researchers have studied factors that build trust in I...
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“As a result of the plurality of perspectives on this concept, there is no commonly accepted definition of trust (Lansing and Sunyaev 2016;Söllner et al. 2016) but rather a need for contextualized trust conceptualizations (Jarvenpaa et al. 2004).”
From Trustworthy artificial intelligence (2021) · cites this paper as Söllner et al. 2016
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Self-citation
Metadata
- Authors
- Söllner, M., Hoffmann, A., & Leimeister, J. M.
- Affiliations
- University of Kassel (DE)
- Corresponding author
- Söllner, Matthias
- Venue
- European Journal of Information Systems
- Publisher
- Informa UK Limited
- Published
- 2016-05
- Volume
- 25
- Issue
- 3
- Pages
- 274-287
- ISSN
- 0960-085X (ISSN-L)
- 1476-9344
- OpenAlex
- W2257140431
- Cited by
- 223
- References
- 89
- Citations by year
- 2026: 44 · 2025: 36 · 2024: 27 · 2023: 21 · 2022: 24 · 2021: 19 · 2020: 28 · 2019: 10 · 2018: 4 · 2017: 6 · 2016: 4
- FWCI
- 9.17
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- European Journal of Information Systems (publishedVersion, cc-by)
- Alexandria (UniSG) (University of St.Gallen) (acceptedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Alexandria (UniSG) (University of St.Gallen) (submittedVersion)
- Kobra (Universitätsbibliothek Kassel) (cc-by)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Physical Sciences › Computer Science › Information Systems › Information and Cyber Security
- Keywords
- trust relationships, information system users, technology acceptance, trust in information systems, user trust
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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