Diversity in information systems action research methods
Abstract
Discussions of action research in information systems (IS) often proceed as if there were one definitive action research method. This paper describes and analyses the different frameworks, assumptions and goals that characterise the diverse forms of action research. A more inclusive action research paradigm is delineated that offers a basis for validating a wider range of IS research. Acceptance of the full range of the diverse forms of action research may enable the IS field to be more explicit about its research methodology, thereby enabling criteria to be improved and applied to a broader range of IS research.
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Action research studies are context dependent, which makes it difficult to generalize the results of individual studies.
“A risk that is often highlighted in action research is that the studies are context dependent, which makes it difficult to generalize the results of individual studies (Baskerville and Wood-Harper 1998).”
From Unpacking the Role of Boundaries in Computer-Supported Collaborative Teaching (2020) · cites this paper as Baskerville and Wood-Harper 1998
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DeLuca, D., Gasson, S., & Kock, N. (2006) · International Journal of e-Collaboration · doi:10.4018/jec.2006070104 · Cited by 52 · see citing works
Tatnall, A. (2024) · Victoria University Research Repository (Victoria University) · doi:10.25946/26315761 · Cited by 52 · see citing works
Wohlin, C., & Runeson, P. (2021) · Information and Software Technology · doi:10.1016/j.infsof.2021.106678 · Cited by 51 · see citing works
How to invent a new business model based on crowdsourcing: The crowdspirit ® casePreprint
Chanal, V., & Caron-Fasan, M.-L. (2008) · RePEc: Research Papers in Economics · Cited by 51 · see citing works
Wastell, D. G., Kawalek, P., Langmead-Jones, P., & Ormerod, R. (2004) · Information and Organization · doi:10.1016/j.infoandorg.2004.01.001 · Cited by 50 · see citing works
Dorasamy, M., Raman, M., & Kaliannan, M. (2017) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2017.03.017 · Cited by 50 · see citing works
Hunter, M. G. (2010) · IGI Global eBooks · doi:10.4018/978-1-60566-677-8 · Cited by 50 · see citing works
Action Research as a Framework to Evaluate the Operations of a Living Lab
Logghe, S., & Schuurman, D. (2017) · Technology Innovation Management Review · doi:10.22215/timreview/1056 · Cited by 48 · see citing works
- Authors
- Baskerville, R., & Wood-Harper, A. T.
- Affiliations
- Georgia State University (US)
- University of Salford (GB)
- ORCID
- Baskerville, R
- Venue
- European Journal of Information Systems
- Publisher
- Informa UK Limited
- Published
- 1998-06
- Volume
- 7
- Issue
- 2
- Pages
- 90-107
- ISSN
- 0960-085X (ISSN-L)
- 1476-9344
- OpenAlex
- W1989355989
- Cited by
- 689
- References
- 42
- Citations by year
- 2026: 9 · 2025: 3 · 2024: 15 · 2023: 16 · 2022: 17 · 2021: 26 · 2020: 17 · 2019: 7 · 2018: 13 · 2017: 20 · 2016: 27 · 2015: 28 · 2014: 34 · 2013: 40 · 2012: 43
- FWCI
- 50.93
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- European Journal of Information Systems (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Physical Sciences › Computer Science › Information Systems › Information Systems Education and Curriculum Development
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Keywords
- action research, information systems research methodology, research paradigms, methodological pluralism, research criteria
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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