Cited by 4,716Business and Management StudiesInformation Systems Theories and ImplementationQualitative Comparative Analysis Research

The Case Research Strategy in Studies of Information Systems

Benbasat, Izak, Goldstein, David K., Mead, Melissa·1987·MIS Quarterly

Abstract

This article defines and discusses one of these qualitative methods — the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly well-suited to investigation using the case research approach.

Integrity signals

Registry

Crossref · 10.2307/248684

Cites

1 of 1 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Benbasat, I., Goldstein, D. K., & Mead, M.
Affiliations
  • University of British Columbia (CA)
  • Harvard University (US)
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
1987-09-01
Volume
11
Issue
3
Pages
369-386
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
OpenAlex
W2135492276
Cited by
4,716
References
1
Citations by year
2026: 54 · 2025: 65 · 2024: 110 · 2023: 91 · 2022: 132 · 2021: 159 · 2020: 150 · 2019: 204 · 2018: 166 · 2017: 180 · 2016: 184 · 2015: 259 · 2014: 303 · 2013: 295 · 2012: 314
FWCI
69.28
Type
journal article
Language
en
Open access
closed
Locations
  • MIS Quarterly (publishedVersion)
  • Journal of the Association for Information Systems (submittedVersion)
Funders
Harvard Business School
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Business and Management Studies
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Sociology and Political Science › Qualitative Comparative Analysis Research
Keywords
qualitative research, information systems research, research design, information systems journals

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review