The Case Research Strategy in Studies of Information Systems
Abstract
This article defines and discusses one of these qualitative methods — the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly well-suited to investigation using the case research approach.
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- Authors
- Benbasat, I., Goldstein, D. K., & Mead, M.
- Affiliations
- University of British Columbia (CA)
- Harvard University (US)
- ORCID
- Benbasat, Izak
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1987-09-01
- Volume
- 11
- Issue
- 3
- Pages
- 369-386
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W2135492276
- Cited by
- 4,716
- References
- 1
- Citations by year
- 2026: 54 · 2025: 65 · 2024: 110 · 2023: 91 · 2022: 132 · 2021: 159 · 2020: 150 · 2019: 204 · 2018: 166 · 2017: 180 · 2016: 184 · 2015: 259 · 2014: 303 · 2013: 295 · 2012: 314
- FWCI
- 69.28
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- MIS Quarterly (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Funders
- Harvard Business School
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Business and Management Studies
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Sociology and Political Science › Qualitative Comparative Analysis Research
- Keywords
- qualitative research, information systems research, research design, information systems journals
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