The DOI matches its Crossref record; 80 of the 80 references it cites were found in a registry or an index.
Is eCommerce boundary-less? Effects of individualism-collectivism and uncertainty avoidance on Internet shopping
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Online shopping is closely associated with a high level of uncertainty than shopping from a physical store, and this virtual business environment makes it di cult for consumers to check the legitimacy of the store before purchase, to protect their personal information after the shopper key in their credit card number and to ensure the product will arrive on time [99].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [99]
In the citing paper
“Online shopping is inherently associated with high levels of uncertainty compare to shopping in o ine retail environments, for potential buyers often lack information about the legitimacy of the store prior to purchase, they may fall into the trap that anything could happen when they key in credit information, and they are also worried about whether the product will arrive on time [99].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [99]
In the citing paper
“Compared with findings only within the e-commerce context [99], this study indicates that the UA is still vital in the cross-border e-commerce setting.”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [99]
In the citing paper
“Adoption rates of online shopping are higher for individualist than for collectivist cultures (Lim et al., 2004).”
From Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures: A S-O-R model (2015) · cites this paper as Lim et al., 2004
Citations
Cites
Bhagat, R. S., & Hofstede, G. (2002) · Academy of Management Review · doi:10.5465/amr.2002.7389951 · Cited by 21,688
Cultures and Organizations: Software of the Mind.
Triandis, H. C., & Hofstede, G. (1993) · Administrative Science Quarterly · doi:10.2307/2393257 · Cited by 17,696
The Economic Institutions of Capitalism
Dugger, W. M. (1987) · Journal of Economic Issues · doi:10.1080/00213624.1987.11504638 · Cited by 14,873
The Economic Institutions of Capitalism
(1986) · The Antitrust Bulletin · doi:10.1177/0003603x8603100308 · Cited by 10,978
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
Not So Different After All: A Cross-Discipline View Of Trust
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998) · Academy of Management Review · doi:10.5465/amr.1998.926617 · Cited by 10,274
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
A Model of Distributor Firm and Manufacturer Firm Working Partnerships
Anderson, J. C., & Narus, J. A. (1990) · Journal of Marketing · doi:10.1177/002224299005400103 · Cited by 5,826
Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses.
Oyserman, D., Coon, H. M., & Kemmelmeier, M. (2002) · Psychological Bulletin · doi:10.1037/0033-2909.128.1.3 · Cited by 5,758
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
Research works printed but not linked: 3
- Hirschey, M. and Pappas, J.L. (1993) Managerial Economics, 7th edn, Harcourt Brace Jovanovich College Publishers: Orlando, FL.
- Hofstede, G.H. (1980) Culture's Consequences, Sage: Beverly Hills, CA.
- Triandis, H.C. (1982) ‘Review of culture's consequences: a study of reviews, citations and replications’, Organization Studies 15: 447–456.
Cited by
Sorted by citations
Items 201–281 of 281
Singh, S. (2018) · SSRN Electronic Journal · doi:10.2139/ssrn.3385589 · Cited by 4
Wu, T., Peng, C.-H., Sia, C. L., & Lu, Y. (2024) · MIS Quarterly · doi:10.25300/misq/2022/15542 · Cited by 3
Home is best: Review source and cross-border online shopping
Fang, C., & Ma, S. (2024) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2024.101457 · Cited by 4
Havayolu İşletmelerinde E-hizmet Kalitesi Boyutlarının Önem Düzeylerinin Belirlenmesi
Bakır, M., & Atalık, Ö. (2019) · Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi · doi:10.17153/oguiibf.453820 · Cited by 3
The cultural influences of narrative content on consumers’ perceptions of helpfulness
Fu, N. (2021) · International Journal of Market Research · doi:10.1177/14707853211023033 · Cited by 3
“Therefore, risk-taking behavior is usually discouraged in collectivist culture because it challenges the group’s interest and existence (David, 1994; Lim et al., 2004).”
BackgroundEsen, Ü. B., Esen, F. S., & Yıldırım, Ş. S. (2018) · International Journal of Management Economics and Business · doi:10.17130/ijmeb.2018137584 · Cited by 3
A Search and Deliberation Framework for Understanding Consumers’ Foreign Online Purchasing
Safari, A., & Yamin, M. (2016) · Palgrave Macmillan UK eBooks · doi:10.1057/978-1-137-53765-2_12 · Cited by 3
The Role of National Culture on E-Recruitment in India and Mexico
Rao, P. (2009) · IGI Global eBooks · doi:10.4018/978-1-60566-304-3.ch013 · Cited by 3
Impact of personality on the trust factor in E-wom communities
Mendonça, M. R. (2020) · International Journal of Advanced Scientific Research and Management · doi:10.36282/ijasrm/5.3.2020.1704 · Cited by 3
Organizations' E-Business Adoption in China: An Institutional PerspectivePreprint
Kshetri, N. (2007) · SSRN Electronic Journal · Cited by 3
The Impact of National Cultural Distance on the Number of Foreign Web Site Visits by U.S. Households
Beugelsdijk, S., & Slangen, A. (2010) · Cyberpsychology Behavior and Social Networking · doi:10.1089/cyber.2009.0100 · Cited by 3
“Lim et al. 4 investigate if online shopping rates are lower in countries that have more uncertainty-avoiding cultures (see also Cho et al. 5 for a study of the role of uncertainty).”
An Empirical Study of Predicting Hong Kong Consumers’ Online Shopping Intentions
Cheng, T. C. E., & Chung, M. W. (2010) · International Journal of E-Business Research · doi:10.4018/jebr.2010070104 · Cited by 2
Improvement of the performance of Recommender System Using the National Culture of Buyer
Zolfaghari, R., & Mosavi, S. M. (2013) · Cited by 2
Sinkovics, N., & Sinkovics, R. R. (2010) · Palgrave Macmillan UK eBooks · doi:10.1057/9780230278028_13 · Cited by 2
“With the Internet representing a potentially fluid and boundary-less medium (Lim et al. 2004), this deployment takes place not only in domestic but also in international markets.”
BackgroundAkbar, M., Alawi, S. H., Faizal, S., & Menon, N. S. (2023) · International Journal of Interactive Mobile Technologies (iJIM) · doi:10.3991/ijim.v17i13.39787 · Cited by 2
Zhanbozova, A. B., Azatbek, T., Халитова, М. М., & Молдабекова, Г. Б. (2023) · The economy strategy and practice · doi:10.51176/1997-9967-2023-1-20-35 · Cited by 2
Culture Dependent Benefits of E-commerce: A Consumer Perspective
Lacka, E. (2014) · Springer eBooks · doi:10.1007/978-3-319-06121-4_8 · Cited by 2
Lee, H., Kim, Y., & Kang, S. (2009) · The Journal of the Korea Contents Association · doi:10.5392/jkca.2009.9.2.216 · Cited by 2
“본 연구는 Hofstede(1990)가 제시한 네 가지 차원들 중 상이한 문화에서의 혁신적 툴 사용에 대한 연구에 적합하다고 보는 불확실성 회피 성향에 집중하여 관찰해보고자 하는데, 불확실성 회피 성향 관련하여 많은 연구들이 이를 인터넷 수용과 사용 및 커뮤니케이션 미디어에 대한 선호도 및 사용에 가장 직접적인 영향을 미치고 있는 요인이라고 본다[5][7] [21].”
The impact of XBRL on forecast accuracy across nations
Liu, C., & O'Farrell, G. (2013) · International Journal of Services and Standards · doi:10.1504/ijss.2013.057238 · Cited by 5
Focus Group Technique to Study Customer Attitude Towards Online Travel Services in India
Singh, S., & Khare, A. (2012) · International Journal of Information Systems in the Service Sector · doi:10.4018/jisss.2012040103 · Cited by 2
On the unexpected differences in media usage in purchasing in France and Flanders
Goethals, F., Leclercq‐Vandelannoitte, A., & Carugati, A. (2009) · HAL · doi:10.9876/sim.v14i1.234 · Cited by 2
하홍열 (2011) · Journal of Korea Service Management Society · doi:10.15706/jksms.2011.12.2.006 · Cited by 2
Intention to buy/sell online: A propositional model.
Afzal, W. (2010) · Cited by 2
The Dynamics of Social Media Marketing Content and Customer Retention
Willis, M. (2022) · IGI Global eBooks · doi:10.4018/978-1-6684-6287-4.ch014 · Cited by 2
Enjoyment vs. Utility: Drivers and Consequences of Consumer M-Commerce Motivations
Lapa, L. (2018) · Brock University Digital Repository (Brock University) · Cited by 2
The Importance of Geopolitical Factors in International Location Decisions
Dias, M. G., & Teixeira, A. A. C. (2018) · Advances in electronic government, digital divide, and regional development book series · doi:10.4018/978-1-5225-3264-4.ch003 · Cited by 1
Cho, C.-H., Ahn, S., & Son, Y.-D. (2012) · Journal of the Korea society of IT services · doi:10.9716/kits.2012.11.2.069 · Cited by 1
“그러나 선행연구결 과를 통해 파악할 수 있듯이 세부적으로 살펴보면 국가 간의 차이가 아직도 남아 있음을 알 수 있다 [53, 56].”
Sia, C., Shi, Y., Tan, C.-H., Wei, J., Yang, J., & Wang, N. (2010) · 2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR) · doi:10.1109/icmb-gmr.2010.11 · Cited by 1
“However, research has shown that culture can exert a significant impact on the way consumers build trust and behave in Internet shopping, particularly that trust could be formed differently in different cultures [1][2][3][6].”
BackgroundCultural Technology Acceptance Model for Consumers' Acceptance of Arabic E-Commerce Websites
Ali, O., & Ahmad, K. (2014) · Research Journal of Applied Sciences Engineering and Technology · doi:10.19026/rjaset.7.441 · Cited by 1
La confiance envers le commerce en ligne : étude interculturelle entre la France et la Tunisie
Rekik, H., & Turki, M. D. (2021) · Question(s) de management · doi:10.3917/qdm.212.0069 · Cited by 1
Srivastava, S. C. (2007) · Journal of the Association for Information Systems · Cited by 1
El efecto del marco cultural del idioma sobre el modelo de aceptación de la tecnología
Alcántara‐Pilar, J. M., & del Barrio‐García, S. (2012) · Institutional Repository of the University of Granada (University of Granada) · Cited by 1
Internet-Based Tailored Health Communications: Application and Future Directions
Davis, S. (2007) · CommonKnowledge Research Repository (Pacific University Oregon) · Cited by 1
Uncertainty Avoidance as a Moderator to Service Fairness and Customer Satisfaction in Online Banking
Zhu, Y.-Q., & Chen, H.-G. (2010) · doi:10.6382/jim.201012.0077 · Cited by 1
“Uncertainty avoidance is believed to be the most important cultural value dimension related to defects in intercultural service quality (Reimann et al. 2008), and is found to be a predictor of the rate of adoption of internet shopping (Lim et al. 2004).”
BackgroundCulture & Retail SST: Case of Hypermarkets in Jakarta
Balaji, B., & Vashishta, D. S. (2016) · Information Management and Business Review · doi:10.22610/imbr.v8i2.1272 · Cited by 1
Analysis of the cost impact of the new technologies in e-tail
Drumea, C. (2015) · DOAJ (DOAJ: Directory of Open Access Journals) · Cited by 1
Cultural orientation and materialism in Jordan: Consumer perceptions of brand luxury
Shammout, E. (2020) · Charles Sturt University Research Output (CRO) · Cited by 1
Homburg, C. (2020) · Springer eBooks · doi:10.1007/978-3-658-29636-0_20 · Cited by 1
Internet shopping learning model : theory building study using a phenomenological research method
Puni, E. F. (2013) · Cross Connect (Southern Cross University) · Cited by 1
Srinivasan, R. (2014) · doi:10.31274/etd-180810-3820 · Cited by 1
“Since SSTs are a newer experience for most people in India, who encounter these technologies unmediated by the traditional employee service experience, uncertainty is part of this activity (Lim et al., 2004).”
BackgroundDechao, Z., & Zhang, X. (2014) · European Scientific Journal ESJ
Salehan, M., & Kim, D. J. (2013) · Pacific Asia Conference on Information Systems
The effect of culture and language on perceived risk online
Alcántara‐Pilar, J. M., del Barrio‐García, S., & Porcu, L. (2012) · Institutional Repository of the University of Granada (University of Granada)
Bakerman, S. (2014) · uO Research (University of Ottawa) · doi:10.20381/ruor-6332
Quarterly Web Strategies to Promote Internet Shopping
Sia, C. L., Lim, K. H., Avenue, T. C., & Benbasat, I. (2016)
Wood, C. M. (2007) · Advances in international management · doi:10.1016/s1571-5027(07)20012-9
VI WORKSHOP OF RESEARCH BASED ON GEM MARZO, CEUTA 2011
Frente, V. C., Alcántara‐Pilar, J. M., del Barrio‐García, S., & Rodríguez-López, M. E. (2011)
Rumour outbreak: The impact of personal characteristics on consumer decision-making
Kobinah, T. (2013) · Research Bank (Australian Catholic University) · doi:10.26199/acu621
Facultad de Educación, E. Y. T. D. D. C. E. I. D. M. C. D. C. C. C. D. V. S. N. 5. C. (. J. E., Alcántara‐Pilar, J. M., del Barrio‐García, S., & dbarrio@ugr.es, F. D. C. E. Y. E. D. D. C. E. I. D. M. C. D. C. 1. G. (. (2015) · Cuadernos de Gestión · doi:10.5295/cdg.150528ja
Il ruolo della competenza culturale nell'event marketing del turismo
Cannavale, C. (2017) · ECONOMIA E DIRITTO DEL TERZIARIO · doi:10.3280/edt2-2017oa5462
Card, K. G. (2018) · Summit (Simon Fraser University)
The Moderating Role of Language on Perceived Risk and Information-Processing Online
Alcántara‐Pilar, J. M., del Barrio‐García, S., Almendros, E. C., & Porcu, L. (2015) · Advances in marketing, customer relationship management, and e-services book series · doi:10.4018/978-1-4666-8262-7.ch015
Digital Channel and Customer Satisfaction on Financial Services
Widodo, D. P., Syah, T. Y. R., & Negoro, D. A. (2020) · Journal of Multidisciplinary Academic
Abusedou, H., & Zakaria, N. (2020) · Springer eBooks · doi:10.1007/978-981-15-4454-5_4
Marketing and Advertisement in Cross-Border E-Commerce
Alam, M. Z. (2020) · Advances in electronic commerce (AEC) book series/Advances in electronic commerce series · doi:10.4018/978-1-7998-5823-2.ch006
Goethals, F., Leclercq‐Vandelannoitte, A., & Carugati, A. (2014) · Systèmes d information & management · doi:10.3917/sim.091.0037
Does Culture Explain The Online Shopping Adoption
Soltani, I. (2021)
Framework for Crowdfunding Adoption Across Countries
Baid, C., & Baid, D. (2022) · Palgrave studies in democracy, innovation, and entrepreneurship for growth · doi:10.1007/978-3-030-79709-6_17
Country Environments and the Adoption of IT Outsourcing
Qu, W. G., & Pinsonneault, A. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-2142-8.ch002
Understanding Country Level Adoption of E-Commerce
Ahluwalia, P., & Merhi, M. I. (2021) · IGI Global eBooks · doi:10.4018/978-1-7998-8957-1.ch015
(2008) · Elsevier eBooks · doi:10.1016/b978-1-84334-464-3.50021-0
An Empirical Study of Predicting Hong Kong Consumers’ Online Shopping Intentions
Cheng, T. C. E., & Chung, M. W. (2011) · IGI Global eBooks · doi:10.4018/978-1-61350-462-8.ch008
The Impact of National Cultural Distance on the Number of Foreign Web Site Visits by U.S. Households
Beugelsdijk, S., & Slangen, A. (2009) · CyberPsychology & Behavior · doi:10.1089/cpb.2009.0100
Liu, C. (2014) · IGI Global eBooks · doi:10.4018/978-1-4666-6268-1.ch072
Kumpikaitè-Valiüniené, V., Pinnington, A. H., Žičkutė, I., Duoba, K., Liubinienė, V., & Duobienė, J. (2022) · Management · doi:10.30924/mjcmi.27.2.5
“These dimensions can also affect an indi - vidual’s Internet use behavior (Lim et al., 2004), which relates to the exploration of virtual work Taskin and Devos (2005) found that employees with higher individualism scores like to work from home because it is an in-dividualistic way of working.”
Hansen, J. M., & Wilson, P. (2023) · Journal of Marketing Analytics · doi:10.1057/s41270-023-00223-9
“We obtained data for the independent variables using both the country-specific websites and multiple indexes for each of the different national markets, consistent with prior research (Cavusgil 1997; Leung 1989; Leung and Bond 1989; Lim et al. 2004).”
BackgroundMethodGelbrich, K., Müller, S., & Westjohn, S. A. (2023) · Edward Elgar Publishing eBooks · doi:10.4337/9781803923192.00032
Wang, X. (2023) · Management for professionals · doi:10.1007/978-981-99-6183-2_2
ALGILANAN BELİRSİZLİK VE PSİKOLOJİK SAĞLIK ARASINDAKİ İLİŞKİLER: KÜLTÜRLERARASI BİR İNCELEME
Çavdar, A., Boyacıoğlu, İ., & Lannegrand‐Willems, L. (2024) · Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi · doi:10.16953/deusosbil.1376044
Cross-Country Evidence of Marketing E-Commerce SME Internationalizationand the Role of PolicyPreprint
Temouri, Y., Wood, G., Pereira, V. E., Lewellyn, K. B., & Reppas, D. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4897186
Trends in the development of e-commerce in Kazakhstan
Yessimzhanova, S. R., Кulman, A. B., Yermekbayeva, D., & Basshieva, Z. (2024) · Bulletin of Turan University · doi:10.46914/1562-2959-2024-1-4-172-185
Tillit till utländska hemsidor : En empirisk studie av studenters uppfattning
Panah, P. H., & Tysander, F. (2011)
Exploring Individual Culture and Internet Commerce Success Factors
Buff, C. L., Seifert, C. F., & Ness, R. K. V. (2007) · DIAS Technology Review · doi:10.65301/dias.2008.4.2.370
Investor sentiment and the mean-variance relation: Evidence from global and local componentsPreprint
Wang, W. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.6561864
Lisboa, A., Safari, A., & Józefowicz, B. (2026) · International Marketing Review · doi:10.1108/imr-11-2025-0572
The effect of the acculturation process on consumers' acceptance of e-commerce platforms
Lacka, E. (2014) · UEA Digital Repository (University of East Anglia)
Metadata
- Authors
- Lim, K. H., Leung, K., Sia, C. L., & Lee, M. K.
- Affiliations
- City University of Hong Kong (HK)
- Corresponding author
- Lim, Kai H
- Venue
- Journal of International Business Studies
- Published
- 2004-09-09
- Volume
- 35
- Issue
- 6
- Pages
- 545-559
- ISSN
- 0047-2506 (ISSN-L)
- 1478-6990
- OpenAlex
- W2137728837
- Cited by
- 279
- References
- 79
- Citations by year
- 2026: 2 · 2025: 5 · 2024: 11 · 2023: 11 · 2022: 18 · 2021: 18 · 2020: 14 · 2019: 16 · 2018: 13 · 2017: 14 · 2016: 12 · 2015: 9 · 2014: 18 · 2013: 20 · 2012: 21
- FWCI
- 11.43
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Journal of International Business Studies (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- City University of Hong Kong
- University of Hong Kong
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- online shopping, individualism-collectivism, uncertainty avoidance, national culture, cross-cultural comparison, e-commerce, cultural dimensions, online retail
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review