The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.
Cognitive and Affective Determinants of Fan Satisfaction with Sporting Event Attendance
Abstract
The current study proposes and tests a structural model of fan satisfaction with attending a sporting event. Specifically, three cognitive antecedents (expectancy disconfirmation, team identification, quality of opponent) are related to two affective states (enjoyment, basking in reflected glory) which are, in turn, related directly to satisfaction judgments in a recursive model. Two-stage sampling was used to collect data from 232 individuals attending one of four women's basketball games at a major Division I-A university. The hypothesized model performed better than two alternative models and was further refined through a series of hierarchical model comparisons. The final model is supportive of a disconfirmation-affect-satisfaction hierarchy. In particular, team identification was found to have the dominant influence on affect and enjoyment had the dominant influence on fan satisfaction.
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Cited by
Funk, D. C., & James, J. (2001) · Sport Management Review · doi:10.1016/s1441-3523(01)70072-1 · Cited by 1,069
The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers’ Behavioral Intentions
Petrick, J. F. (2004) · Journal of Travel Research · doi:10.1177/0047287504263037 · Cited by 863
An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit
Petrick, J. F., Morais, D. D., & Norman, W. C. (2001) · Journal of Travel Research · doi:10.1177/004728750104000106 · Cited by 532
Venkatesh, V., & Goyal, S. (2010) · MIS Quarterly · doi:10.2307/20721428 · Cited by 481
Uzir, M. U. H., Al Halbusi, H., Thurasamy, R., Thiam Hock, R. L., Aljaberi, M. A., Hasan, N., & Hamid, M. (2021) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2021.102721 · Cited by 478
Metadata
- Authors
- Madrigal, R.
- Venue
- Journal of Leisure Research
- Publisher
- Informa UK Limited
- Published
- 1995-09
- Volume
- 27
- Issue
- 3
- Pages
- 205-227
- ISSN
- 0022-2216 (ISSN-L)
- 2159-6417
- OpenAlex
- W1577717013
- Cited by
- 497
- References
- 59
- FWCI
- 4.03
- Type
- journal article
- Language
- en
- Open access
- closed
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- Madrigal, R. (1995). Cognitive and Affective Determinants of Fan Satisfaction with Sporting Event Attendance. Journal of Leisure Research. https://doi.org/10.1080/00222216.1995.11949745
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
