Cited by 60Digital Marketing and Social MediaMarketing and Advertising StrategiesConsumer Behavior in Brand Consumption and Identification

The mechanism of social media marketing: influencer characteristics, consumer empathy, immersion, and sponsorship disclosure

Jung, Nayoung, Im, Subin·2021·International Journal of Advertising

Abstract

Recently, influencer marketing and sponsorship activities have been crucial in marketing communication. This paper explores the relationship between influencers’ characteristics (i.e., centrality and trustworthiness), the efficacy of social media posting (i.e., empathy and immersion), and consumers’ product attitude. The study further reveals a critical role of sponsorship disclosure in this mechanism. Based on the data from social media users, our findings demonstrated that influencers’ centrality and trustworthiness were positively related to consumers’ empathic response and immersion toward the social media posting. Consumers’ empathy and immersion strongly mediate the link between influencers’ characteristics and consumers’ attitudes toward the product. Notably, the current study also indicated the moderating role of sponsorship activities and found different effects of centrality and trustworthiness with an apparent sponsorship disclosure. Theoretical and practical implications are further elaborated.

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Crossref · 10.1080/02650487.2021.1991107

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76 of 76 references verified0 citation errors · 0 not checkable

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Authors
Jung, N., & Im, S.
Affiliations
  • Yonsei School of Business, Yonsei University, Seoul, Republic of Korea
  • University of Tennessee at Chattanooga (US)
Venue
International Journal of Advertising
Published
2021-11-17
Volume
40
Issue
8
Pages
1265-1293
ISSN
  • 0265-0487 (ISSN-L)
  • 1759-3948
OpenAlex
W4200271965
Cited by
60
References
76
Citations by year
2026: 21 · 2025: 11 · 2024: 15 · 2023: 10 · 2022: 3
FWCI
9.70
Type
journal article
Language
en
Open access
closed
Locations
International Journal of Advertising (publishedVersion)
Funders
'Brain Korea 21 Fostering Outstanding Universities for Research (BK21 FOUR)
Topics
  • Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
  • Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
Keywords
influencer marketing, social media marketing, influencer trustworthiness, consumer empathy, consumer immersion, sponsorship disclosure, product attitude, mediation, moderating effect

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