Cited by 2,496Job Satisfaction and Organizational BehaviorWorkaholism, burnout, and well-beingFlow Experience in Various Fields

The DOI matches its Crossref record; 67 of the 71 references it cites were found in a registry or an index.

Work engagement: An emerging concept in occupational health psychology

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Abstract

This position paper introduces the emerging concept of work engagement: a positive, fulfilling, affective-motivational state of work-related well-being that is characterized by vigour, dedication, and absorption. Although there are different views of work engagement, most scholars agree that engaged employees have high levels of energy and identify strongly with their work. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. Research on engagement has investigated how engagement differs from related concepts (e.g., workaholism, organizational commitment), and has focused on the most important predictors of work engagement. These studies have revealed that engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem). Moreover, the first studies have shown that work engagement is predictive of job performance and client satisfaction. The paper closes with an account of what we do not know about work engagement, and offers a brief research agenda for future work.

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Crossref · 10.1080/02678370802393649

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67 of 67 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 71 references

Research works printed but not linked: 13

  1. Bakker , A.B. , Gierveld , J.H. , & Van Rijswijk , K. 2006 . Succesfactoren bij vrouwelijke schoolleiders in het primair onderwijs: Een onderzoek naar burnout, bevlogenheid en prestaties [Success factors among female school principals in primary teaching: A study on burnout, work engagement, and performance] . Diemen, , The Netherlands : Right Management Consultants .
  2. Demerouti , E. , & Cropanzano , R. (in press) . Work engagement and performance . In A.B. Bakker & M.P. Leiter Work engagement: Recent developments in theory and research . New York : Psychology Press .
  3. Fredrickson , B.L. 2003 . “ Positive emotions and upward spirals in organizations ” . In Positive organizational scholarship , Edited by: Cameron , K. , Dutton , J. and Quinn , R. 163 – 175 . San Francisco : Berrett-Koehler .
  4. Gierveld , J.H. , & Bakker , A.B. 2005 . De invloed van de secretaresse [The influence of the secretary] . Diemen, , The Netherlands : Manpower .
  5. 10.1037/0003-066X.55.1.56 · DOI
  6. Rothmann , S. , & Storm , K. 2003 , May ). Work engagement in the South African Police Service . Paper presented at the 11th European Congress of Work and Organizational Psychology, Lisbon, Portugal .
  7. Schaufeli , W.B. , & Bakker , A.B. 2003 . UWES—Utrecht Work Engagement Scale: test manual . Unpublished manuscript, Department of Psychology, Utrecht University .
  8. Schaufeli , W.B. and Salanova , M. 2007 . “ Work engagement: An emerging psychological concept and its implications for organizations ” . In Research in social issues in management: Vol. 5. Managing social and ethical issues in organizations , Edited by: Gilliland , S.W. , Steiner , D.D. and Skarlicki , D.P. Greenwich, CT : Information Age Publishers .
  9. Schaufeli , W.B. , Taris , T.W. and Bakker , A.B. 2006 . “ Dr. Jekyll and Mr. Hyde: On the differences between work engagement and workaholism ” . In Research companion to working time and work addiction , Edited by: Burke , R.J. 193 – 217 . Northampton : Edward Elgar .
  10. Taris , T.W. , Schaufeli , W.B. , & Shimazu , A. (in press) . Workaholism versus engagement: What's the difference? In A.B. Bakker & M.P. Leiter Work engagement: Recent developments in theory and research . New York : Psychology Press .
  11. Xanthopoulou , D. , Bakker , A.B. , Demerouti , E. , & Schaufeli , W.B. 2008 . Work engagement: A cycle of job and personal resources . Manuscript submitted for publication .
  12. Xanthopoulou , D. , Bakker , A.B. , Demerouti , E. , & Kantas , A. (in press) . The measurement of burnout and engagement: A cross-cultural study comparing Greece and the Netherlands . New Review of Social Psychology .
  13. Yi-Wen , Z. and Yi-Qun , C. 2005 . The Chinese version of the Utrecht Work Engagement Scale: An examination of reliability and validity . Chinese Journal of Clinical Psychology , 13 : 268 – 270 .

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Metadata

Authors
Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W.
Affiliations
  • Erasmus University Rotterdam (NL)
  • Utrecht University (NL)
  • Acadia University (CA)
  • Radboud University Nijmegen (NL)
Corresponding author
Bakker, Arnold B.
Venue
Work & Stress
Published
2008-07
Volume
22
Issue
3
Pages
187-200
ISSN
  • 0267-8373 (ISSN-L)
  • 1464-5335
OpenAlex
W2170043702
Cited by
2,496
References
71
Citations by year
2026: 92 · 2025: 139 · 2024: 154 · 2023: 198 · 2022: 202 · 2021: 226 · 2020: 203 · 2019: 184 · 2018: 171 · 2017: 156 · 2016: 139 · 2015: 105 · 2014: 141 · 2013: 115 · 2012: 102
FWCI
110.15
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • Work & Stress (publishedVersion)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
  • Radboud Repository (Radboud University) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Workaholism, burnout, and well-being
  • Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
Keywords
work engagement, Utrecht Work Engagement Scale, vigor, dedication, absorption, work-related well-being, job resources, personal resources, workaholism, organizational commitment, employee performance, client satisfaction, supervisor coaching, self-efficacy, optimism

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