The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in a Web Business
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Citations
Cites
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
Self-citationE-commerce: the role of familiarity and trust.
Gefen, D. (2000) · Omega · doi:10.1016/s0305-0483(00)00021-9 · Cited by 3,529
Consumer trust in an Internet store
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000) · Information Technology and Management · doi:10.1023/a:1019104520776 · Cited by 2,577
What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology
McKnight, D. H., & Chervany, N. L. (2001) · International Journal of Electronic Commerce · doi:10.1080/10864415.2001.11044235 · Cited by 2,282
Self-citationBuilding consumer trust online
Hoffman, D. L., Novak, T. P., & Peralta, M. (1999) · Communications of the ACM · doi:10.1145/299157.299175 · Cited by 2,132
A trust model for consumer Internet shopping
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Swift Trust and Temporary Groups
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“This reflects the context of the study — a new-to-therespondent web business — and the nature of what is termed ‘swift trust’ in the literature — trust that forms before parties have even met (Jarvenpaa and Leidner 1998, Meyerson et al. 1996).”
BackgroundInfluentialConsumer trust in an internet store: a cross-cultural validation
Jarvenpaa, S. L., Tractinsky, N., & Saarinen, L. (2006) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.1999.tb00337.x · Cited by 1,882
The social control of impersonal trust
Shapiro, S. P. (1987) · American Journal of Sociology · doi:10.1086/228791 · Cited by 1,725
Cited by
Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008) · Decision Support Systems · doi:10.1016/j.dss.2007.07.001 · Cited by 3,613
“This is consistent with scholars' arguments [40,83,104] that the presence of assurance seals has no significant effect on the consumer's trust and intention to purchase from a Website.”
ResultExtending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM
Oliveira, T., Faria, M., Thomas, M. A., & Popovič, A. (2014) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2014.06.004 · Cited by 808
Fang, Y., Qureshi, I., Sun, H., McCole, P., Ramsey, E., & Lim, K. H. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.2.04 · Cited by 770
Bonsón Ponte, E., Carvajal-Trujillo, E., & Escobar-Rodríguez, T. (2015) · Tourism Management · doi:10.1016/j.tourman.2014.10.009 · Cited by 718
Perceived information quality in data exchanges: Effects on risk, trust, and intention to use
Nicolaou, A. I., & McKnight, D. H. (2006) · Information Systems Research · doi:10.1287/isre.1060.0103 · Cited by 682
Self-citationHow perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
Moussawi, S., Koufaris, M., & Benbunan-Fich, R. (2021) · Electronic Markets · doi:10.1007/s12525-020-00411-w · Cited by 406
The relationship between website quality, trust and price premiums at online auctions
Gregg, D. G., & Walczak, S. (2010) · Electronic Commerce Research · doi:10.1007/s10660-010-9044-2 · Cited by 208
Trust-Assuring Arguments in B2C E-commerce: Impact of Content, Source, and Price on Trust
Kim, D., & Benbasat, I. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260306 · Cited by 199
Website design, trust and culture: An eight country investigation
Cyr, D. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.03.007 · Cited by 180
Chen, X., Huang, Q., Davison, R. M., & Hua, Z. (2015) · International Journal of Electronic Commerce · doi:10.1080/10864415.2016.1087828 · Cited by 156
Mousavi, R., Chen, R., Kim, D. J., & Chen, K. (2020) · Decision Support Systems · doi:10.1016/j.dss.2020.113323 · Cited by 156
Digital Natives or Digital Immigrants? The Impact of User Characteristics on Online Trust
Hoffmann, C. P., Lutz, C., & Meckel, M. (2014) · Journal of Management Information Systems · doi:10.1080/07421222.2014.995538 · Cited by 121
Kim, K., & Kim, J. (2011) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2010.09.003 · Cited by 97
Mousavizadeh, M., Kim, D. J., & Chen, R. (2016) · Decision Support Systems · doi:10.1016/j.dss.2016.09.011 · Cited by 95
The effect of voice and humour on users’ perceptions of personal intelligent agents
Moussawi, S., & Benbunan-Fich, R. (2021) · Behaviour & Information Technology · doi:10.1080/0144929x.2020.1772368 · Cited by 83
Trust across borders: buyer-supplier trust in global business-to-business E-commerce.
Hong Kong University of Science and Technology, Koh, T., Fichman, M., Carnegie Mellon University, Kraut, R., & Carnegie Mellon University (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00316 · Cited by 73
Barriers and drivers for non-shoppers in B2C e-commerce: a latent class exploratory analysis.
Iglesias-Pradas, S., Pascual-Miguel, F., Hernández-García, Á., & Chaparro-Peláez, J. (2013) · Computers in Human Behavior · doi:10.1016/j.chb.2012.01.024 · Cited by 59
Lin, X., Suanpong, K., Ruangkanjanases, A., Lim, Y.-T., & Chen, S.-C. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.634911 · Cited by 38
The Effect of E-Commerce Websites’ Colors on Customer Trust
Pelet, J. É., & Papadopoulou, P. (2011) · International Journal of E-Business Research · doi:10.4018/jebr.2011070101 · Cited by 26
Gender differences in the antecedents of trust in mobile social networking services
Gong, X., Liu, Z., & Wu, T. (2021) · The Service Industries Journal · doi:10.1080/02642069.2018.1497162 · Cited by 18
(2014) · CityU Scholars · Cited by 8
Metadata
- Authors
- Mcknight, D. H., Kacmar, C. J., & Choudhury, V.
- Venue
- Electronic Markets
- Publisher
- Informa UK Limited
- Published
- 2004-09-01
- Volume
- 14
- Issue
- 3
- Pages
- 252-266
- ISSN
- 1019-6781 (ISSN-L)
- 1422-8890
- OpenAlex
- W2013192580
- Cited by
- 266
- References
- 14
- FWCI
- 14.52
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
