Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Trust and loyalty are reported in the literature as predictors of purchase intention.
“Trust and loyalty are reported in the literature as predictors of purchase intention (Bonsón Ponte, Carvajal-Trujillo, & Escobar-Rodríguez, 2015; McCole, Ramsey, & Williams, 2010).”
From Consumers Beware: Online Personalized Pricing in Action! How the Framing of a Mandated Discriminatory Pricing Disclosure Influences Intention to Purchase (2020) · cites this paper as Bonsón Ponte, Carvajal-Trujillo, & Escobar-Rodríguez, 2015
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314 · see citing works
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190 · see citing works
Prospect Theory: An Analysis of Decision under Risk
Kahneman, D., & Tversky, A. (1979) · Econometrica · doi:10.2307/1914185 · Cited by 48,524 · see citing works
Prospect theory: An analysis of decision under risk
Kahneman, D. J., & Tversky, A. (1988) · Cambridge University Press eBooks · doi:10.1017/cbo9780511609220.014 · Cited by 32,700 · see citing works
Pls-Sem: indeed a silver bullet
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011) · Journal of Marketing Theory and Practice · doi:10.2753/mtp1069-6679190202 · Cited by 21,631 · see citing works
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Zeithaml, V. A. (1988) · Journal of Marketing · doi:10.1177/002224298805200302 · Cited by 18,292 · see citing works
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549 · see citing works
Back-translation for cross-cultural research.
Brislin, R. W. (1970) · Journal of Cross-Cultural Psychology · doi:10.1177/135910457000100301 · Cited by 14,091 · see citing works
\nThe use of partial least squares path modeling in international marketing
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009) · Radboud Repository (Radboud University) · doi:10.1108/s1474-7979(2009)0000020014 · Cited by 11,790 · see citing works
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736 · see citing works
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635 · see citing works
Modern Methods for Business Research
(1998) · doi:10.4324/9781410604385 · Cited by 6,534 · see citing works
Structural Equation Modeling and Regression: Guidelines for Research Practice
Gefen, D., Straub, D., & Boudreau, M.-C. (2000) · Communications of the Association for Information Systems · doi:10.17705/1cais.00407 · Cited by 6,416 · see citing works
An updated paradigm for scale development incorporating unidimensionality and its assessment
Gerbing, D. W., & Anderson, J. C. (1988) · Journal of Marketing Research · doi:10.1177/002224378802500207 · Cited by 6,293 · see citing works
An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment
Gerbing, D. W., & Anderson, J. C. (1988) · Journal of Marketing Research · doi:10.2307/3172650 · Cited by 6,293 · see citing works
Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991) · Journal of Marketing Research · doi:10.1177/002224379102800305 · Cited by 5,853 · see citing works
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715 · see citing works
Essentials of Psychological Testing
Rosner, B., & Cronbach, L. J. (1960) · The American Journal of Psychology · doi:10.2307/1419921 · Cited by 4,522 · see citing works
Marketing Research: Methodological Foundations
Ferguson, C. E., El-Dirghami, A., & Churchill, G. A. (1977) · Journal of Marketing Research · doi:10.2307/3151081 · Cited by 4,392 · see citing works
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823 · cited 1× · see citing works
“The Internet and information communication technology are leading to great developments in the tourism industry (Buhalis & Law, 2008).”
BackgroundKim, D. J., Ferrin, D. L., & Rao, H. R. (2008) · Decision Support Systems · doi:10.1016/j.dss.2007.07.001 · Cited by 3,613 · see citing works
E-commerce: the role of familiarity and trust.
Gefen, D. (2000) · Omega · doi:10.1016/s0305-0483(00)00021-9 · Cited by 3,529 · see citing works
Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model
Malhotra, N. K., Kim, S. S., & Agarwal, J. (2004) · Information Systems Research · doi:10.1287/isre.1040.0032 · Cited by 3,173 · see citing works
An Extended Privacy Calculus Model for E-Commerce Transactions
Dinev, T., & Hart, P. (2006) · Information Systems Research · doi:10.1287/isre.1060.0080 · Cited by 2,640 · see citing works
Consumer trust in an Internet store
Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000) · Information Technology and Management · doi:10.1023/a:1019104520776 · Cited by 2,577 · see citing works
A Respecification and Extension of the DeLone and McLean Model of IS Success
Seddon, P. B. (1997) · Information Systems Research · doi:10.1287/isre.8.3.240 · Cited by 2,440 · see citing works
Information Privacy: Measuring Individuals’ Concerns About Organizational Practices1
Smith, H. J., Milberg, S. J., & Burke, S. J. (1996) · MIS Quarterly · doi:10.2307/249477 · Cited by 2,266 · see citing works
Harrison McKnight, D., Choudhury, V., & Kacmar, C. (2002) · The Journal of Strategic Information Systems · doi:10.1016/s0963-8687(02)00020-3 · Cited by 2,164 · see citing works
Building consumer trust online
Hoffman, D. L., Novak, T. P., & Peralta, M. (1999) · Communications of the ACM · doi:10.1145/299157.299175 · Cited by 2,132 · see citing works
Consumer trust in an internet store: a cross-cultural validation
Jarvenpaa, S. L., Tractinsky, N., & Saarinen, L. (2006) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.1999.tb00337.x · Cited by 1,882 · see citing works
The social control of impersonal trust
Shapiro, S. P. (1987) · American Journal of Sociology · doi:10.1086/228791 · Cited by 1,725 · see citing works
Intraclass Reliability Estimates: Testing Structural Assumptions
Werts, C. E., Linn, R. L., & Jöreskog, K. G. (1974) · Educational and Psychological Measurement · doi:10.1177/001316447403400104 · Cited by 1,657 · see citing works
Wold, H. (2005) · Encyclopedia of Statistical Sciences · doi:10.1002/0471667196.ess1914.pub2 · Cited by 1,535 · see citing works
The four levels of loyalty and the pivotal role of trust: a study of online service dynamics
Harris, L. C., & Goode, M. M. H. (2004) · Journal of Retailing · doi:10.1016/j.jretai.2004.04.002 · Cited by 1,425 · see citing works
Initial trust formation in new organizational relationships
McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998) · The Academy of Management Review · doi:10.2307/259290 · Cited by 1,296 · see citing works
Dawar, N., & Parker, P. M. (1994) · Journal of Marketing · doi:10.2307/1252271 · Cited by 1,175 · see citing works
Web Based Knowledge Infrastructures for the Sciences: An Adaptive Document
Hars, A. (2000) · Communications of the Association for Information Systems · doi:10.17705/1cais.00401 · Cited by 1,142 · see citing works
Key dimensions of business-to-consumer web sites
Ranganathan, C., & Ganapathy, S. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00112-4 · Cited by 1,130 · see citing works
A Communication-Based Marketing Model for Managing Relationships
Duncan, T. L., & Moriarty, S. E. (1998) · Journal of Marketing · doi:10.1177/002224299806200201 · Cited by 1,115 · see citing works
Integrating Variable Risk Preferences, Trust, and Transaction Cost Economics
Chiles, T. H., & McMackin, J. (1996) · Academy of Management Review · doi:10.5465/amr.1996.9602161566 · Cited by 1,105 · see citing works
Trust and e-commerce: a study of consumer perceptions
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003) · Electronic Commerce Research and Applications · doi:10.1016/s1567-4223(03)00024-3 · Cited by 1,069 · see citing works
The antecedents and consequences of trust in online-purchase decisions
Yoon, S. (2002) · Journal of Interactive Marketing · doi:10.1002/dir.10008 · Cited by 1,058 · see citing works
Price, Product Information, and Purchase Intention: An Empirical Study
Chang, T., & Wildt, A. R. (1994) · Journal of the Academy of Marketing Science · doi:10.1177/0092070394221002 · Cited by 1,032 · see citing works
Signaling Unobservable Product Quality through a Brand Ally
Rao, A. R., Qu, L., & Ruekert, R. W. (1999) · Journal of Marketing Research · doi:10.1177/002224379903600209 · Cited by 963 · see citing works
Schlosser, A. E., White, T. B., & Lloyd, S. M. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.2.133 · Cited by 947 · see citing works
Reflections on the dimensions of trust and trustworthiness among online consumers
Gefen, D. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/569905.569910 · Cited by 850 · see citing works
Kim, M. J., Chung, N., & Lee, C. (2010) · Tourism Management · doi:10.1016/j.tourman.2010.01.011 · Cited by 818 · see citing works
The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services
Xu, H., Teo, H., Tan, B. C. Y., & Agarwal, R. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260305 · Cited by 816 · see citing works
Consumer trust, perceived security and privacy policy
Flavián, C., & Guinalíu, M. (2006) · Industrial Management & Data Systems · doi:10.1108/02635570610666403 · Cited by 812 · see citing works
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty
Cyr, D. (2008) · Journal of Management Information Systems · doi:10.2753/mis0742-1222240402 · Cited by 766 · see citing works
Proceedings of the 56th Hawaii International Conference on System Sciences
(2023) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2023.000 · Cited by 754 · see citing works
Martín, H. S., & Crespo, A. (2011) · Tourism Management · doi:10.1016/j.tourman.2011.04.003 · Cited by 648 · see citing works
Chiu, C., Hsu, M., Lai, H., & Chang, C. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.05.021 · Cited by 637 · see citing works
The Value of Privacy Assurance: An Exploratory Field Experiment1
Hui, K.-L., Teo, H. H., & Lee, S.-Y. T. (2007) · MIS Quarterly · doi:10.2307/25148779 · Cited by 614 · see citing works
Dimensions of Privacy Concern among Online Consumers
Sheehan, K. B., & Hoy, M. G. (2000) · Journal of Public Policy & Marketing · doi:10.1509/jppm.19.1.62.16949 · Cited by 607 · see citing works
Escobar-Rodríguez, T., & Carvajal-Trujillo, E. (2014) · Tourism Management · doi:10.1016/j.tourman.2014.01.017 · Cited by 590 · see citing works
Self-citationWhich is more important in Internet shopping, perceived price or trust?
Kim, H., Xu, Y. C., & Gupta, S. (2011) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2011.06.003 · Cited by 585 · see citing works
Grazioli, S., & Järvenpää, S. L. (2000) · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · doi:10.1109/3468.852434 · Cited by 580 · see citing works
Predicting the intention to use consumer-generated media for travel planning
Ayeh, J. K., Au, N., & Law, R. (2012) · Tourism Management · doi:10.1016/j.tourman.2012.06.010 · Cited by 568 · see citing works
Chellappa, R. K., & Pavlou, P. A. (2002) · Logistics Information Management · doi:10.1108/09576050210447046 · Cited by 562 · see citing works
Wu, L., Chen, K.-Y., Chen, P.-Y., & Cheng, S. (2012) · Journal of Business Research · doi:10.1016/j.jbusres.2012.09.007 · Cited by 500 · see citing works
A Communication-Based Marketing Model for Managing Relationships
Duncan, T. L., & Moriarty, S. E. (1998) · Journal of Marketing · doi:10.2307/1252157 · Cited by 443 · see citing works
Kim, H.-B., Kim, T. T., & Shin, S. W. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.07.001 · Cited by 425 · see citing works
The roles of habit and web site quality in e-commerce
Liao, C., Palvia, P., & Lin, H.-N. (2006) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2006.09.001 · Cited by 417 · see citing works
The role of system trust in business-to-consumer transactions
PENNINGTON, R., WILCOX, H. D., & GROVER, V. (2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045777 · Cited by 407 · see citing works
The moderating effect of customer perceived value on online shopping behaviour
Hsin Chang, H., & Wang, H. (2011) · Online Information Review · doi:10.1108/14684521111151414 · Cited by 398 · see citing works
Privacy and security concerns as major barriers for e‐commerce: a survey study
Udo, G. J. (2001) · Information Management & Computer Security · doi:10.1108/eum0000000005808 · Cited by 381 · see citing works
Predicting mobile hotel reservation adoption: Insight from a perceived value standpoint
Wang, H., & Wang, S.-H. (2009) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2009.11.001 · Cited by 322 · see citing works
Jin, B. E., Park, J. Y., & Kim, J. (2008) · International Marketing Review · doi:10.1108/02651330810877243 · Cited by 320 · see citing works
Securing the commercial Internet
Bhimani, A. B. (1996) · Communications of the ACM · doi:10.1145/228503.228509 · Cited by 311 · see citing works
Towards understanding members' interactivity, trust, and flow in online travel community
Wu, J., & Chang, Y. (2005) · Industrial Management & Data Systems · doi:10.1108/02635570510616120 · Cited by 303 · see citing works
Signaling Unobservable Product Quality through a Brand Ally
Rao, A. R., Qu, L., & Ruekert, R. W. (1999) · Journal of Marketing Research · doi:10.2307/3152097 · Cited by 301 · see citing works
Signaling the Trustworthiness of Small Online Retailers
Wang, S., Beatty, S. E., & Foxx, W. (2004) · Journal of Interactive Marketing · doi:10.1002/dir.10071 · Cited by 287 · see citing works
McKnight, D. H., Kacmar, C. J., & Choudhury, V. (2004) · Electronic Markets · doi:10.1080/1019678042000245263 · Cited by 263 · see citing works
Hu, X., Wu, G., Wu, Y., & Zhang, H. (2009) · Decision Support Systems · doi:10.1016/j.dss.2009.10.004 · Cited by 262 · see citing works
Security implications of electronic commerce: a survey of consumers and businesses
Furnell, S., & Karweni, T. (1999) · Internet Research · doi:10.1108/10662249910297778 · Cited by 254 · see citing works
Your Privacy Is Sealed: Effects of Web Privacy Seals on Trust and Personal Disclosures
Rifon, N. J., LaRose, R., & Choi, S. M. (2005) · Journal of Consumer Affairs · doi:10.1111/j.1745-6606.2005.00018.x · Cited by 252 · see citing works
Strategies for building and communicating trust in electronic banking: A field experiment
Yousafzai, S., Pallister, J., & Foxall, G. R. (2004) · Psychology and Marketing · doi:10.1002/mar.20054 · Cited by 249 · see citing works
THIRD-PARTY ASSURANCES: MAPPING THE ROAD TO TRUST IN E-RETAILING
Kimery, K. M., & McCord, M. (2002) · Journal of the Association for Information Systems · Cited by 248 · see citing works
Antecedents of trust in online auctions
Chiu, C.-M., Huang, H.-Y., & Yen, C.-H. (2010) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2009.04.003 · Cited by 236 · see citing works
An empirical investigation of online consumer purchasing behavior
Ahuja, M. K., Gupta, B., & Raman, P. (2003) · CACM · doi:10.1145/953460.953494 · Cited by 230 · see citing works
Robustness testing of PLS, LISREL, EQS and ANN-based SEM for measuring customer satisfaction
Hsu, S.-H., Chen, W.-H., & Hsieh, M.-J. (2006) · Total Quality Management & Business Excellence · doi:10.1080/14783360500451465 · Cited by 219 · see citing works
Kuan, H.-H., Bock, G., & Vathanophas, V. (2006) · Behaviour and Information Technology · doi:10.1080/01449290600801959 · Cited by 218 · see citing works
Investigating initial trust toward e‐tailers from the elaboration likelihood model perspective
Yang, S., Hung, W., Sung, K., & Farn, C. (2006) · Psychology and Marketing · doi:10.1002/mar.20120 · Cited by 218 · see citing works
TRUST-RELATED ARGUMENTS IN INTERNET STORES: A FRAMEWORK FOR EVALUATION
Kim, D., & Benbasat, I. (2003) · Cited by 212 · see citing works
Effects of Site, Vendor, and Consumer Characteristics on Web Site Trust and Disclosure
Metzger, M. J. (2006) · Communication Research · doi:10.1177/0093650206287076 · Cited by 210 · see citing works
Lee, C.-H., & Cranage, D. A. (2010) · Tourism Management · doi:10.1016/j.tourman.2010.08.011 · Cited by 199 · see citing works
Factors affecting the online travel buying decision: a review
Wen, I. (2009) · International Journal of Contemporary Hospitality Management · doi:10.1108/09596110910975990 · Cited by 195 · see citing works
The Internet as a Distribution Channel
CONNOLLY, D., Olsen, M. D., & MOORE, R. (1998) · Cornell Hotel and Restaurant Administration Quarterly · doi:10.1016/s0010-8804(98)80031-1 · Cited by 189 · see citing works
The Internet as a distribution channel
Connolly, D. J., Olsen, M. D., & Moore, R. G. (1998) · Cornell Hotel and Restaurant Administration Quarterly · doi:10.1177/001088049803900408 · Cited by 189 · see citing works
Website design, trust and culture: An eight country investigation
Cyr, D. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.03.007 · Cited by 180 · cited 1× · see citing works
“In this general context, previous studies have analyzed trust in e-commerce together with other factors (Cyr, 2008, 2013; Cyr, Kindra, & Dash, 2008; Harris & Goode, 2004; Jin, Park, & Kim, 2007; Kim et al., 2008; Kim, Xu, & Gupta, 2012; McKnight & Chervany, 2001; Wu, Hu, & Wu, 2010).”
Conceptualizing trust: a typology and e-commerce customer relationships model
McKnight, D. H., & Chervany, N. L. (2005) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2001.927053 · Cited by 180 · see citing works
Analysing the intention to purchase on hotel websites: a study of travellers to Hong Kong
Wong, J., & Law, R. (2004) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2004.08.002 · Cited by 177 · see citing works
Wu, G., Hu, X., & Wu, Y. (2010) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2010.01528.x · Cited by 174 · see citing works
Web site design, trust, satisfaction and e‐loyalty: the Indian experience
Cyr, D., Kindra, G. S., & Dash, S. (2008) · Online Information Review · doi:10.1108/14684520810923935 · Cited by 169 · see citing works
Lowry, P., Moody, G., Vance, A., Jensen, M. L., Jenkins, J. L., & Wells, T. (2012) · J. Assoc. Inf. Sci. Technol. · doi:10.1002/asi.21705 · Cited by 168 · see citing works
Do consumers understand the role of privacy seals in e-commerce?
Moores, T. T. (2005) · Communications of the ACM · doi:10.1145/1047671.1047674 · Cited by 156 · see citing works
Adoption of travel e‐shopping in the UK
Kamarulzaman, Y. (2007) · International Journal of Retail & Distribution Management · doi:10.1108/09590550710773255 · Cited by 125 · see citing works
Jiang, P., Jones, D. B., & Javie, S. (2008) · Psychology and Marketing · doi:10.1002/mar.20243 · Cited by 124 · see citing works
The role of trust for electronic commerce in services
McCole, P. (2002) · International Journal of Contemporary Hospitality Management · doi:10.1108/09596110210419264 · Cited by 123 · see citing works
Trust and the online relationship—an exploratory study from New Zealand
Fam, K., Foscht, T., & Collins, R. D. (2003) · Tourism Management · doi:10.1016/s0261-5177(03)00084-0 · Cited by 122 · see citing works
Determinants of online booking loyalties for the purchasing of airline tickets
Llach, J., Marimón, F., Alonso‐Almeida, M. D. M., & Bernardo, M. (2012) · Tourism Management · doi:10.1016/j.tourman.2012.05.006 · Cited by 118 · see citing works
Özpolat, K., Gao, G., Jank, W., & Viswanathan, S. (2013) · Information systems research · doi:10.1287/isre.2013.0489 · Cited by 112 · see citing works
Ray, S., Ow, T. T., & Kim, S. S. (2011) · Decision Sciences · doi:10.1111/j.1540-5915.2011.00316.x · Cited by 111 · see citing works
Successful Factors For A Travel Web Site: Perceptions Of On-Line Purchasers In Hong Kong
Law, R., & Wong, J. M. W. (2003) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348002238884 · Cited by 109 · see citing works
Information and communication technologies in tourism 2003
Pike, S. (2003) · Tourism Management · doi:10.1016/j.tourman.2003.09.018 · Cited by 108 · see citing works
Consumer feelings and behaviours towards well designed websites
López, N. V., & Boluda, I. K. (2011) · Information & Management · doi:10.1016/j.im.2011.04.003 · Cited by 106 · see citing works
Cavusoglu, H., Raghunathan, S., & Cavusoglu, H. (2009) · Information Systems Research · doi:10.1287/isre.1080.0180 · Cited by 101 · see citing works
Kim, K., & Kim, J. (2011) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2010.09.003 · Cited by 97 · see citing works
Why Some Internet Users Don’t Buy Air Tickets Online
Bigné, E., Blas, S. S., Mafé, C. R., & Aldás, J. (2010) · Springer eBooks · doi:10.1007/978-3-211-99407-8_18 · Cited by 87 · see citing works
A multi-level model of individual information privacy beliefs
Li, Y. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.08.002 · Cited by 85 · see citing works
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Blasco, M. F., Saura, I. G., Contrí, G. B., & Velázquez, B. M. (2010) · Service Industries Journal · doi:10.1080/02642060802626774 · Cited by 83 · see citing works
Signals of Trustworthiness in E-Commerce
Kimery, K. M., & McCord, M. (2006) · Journal of Electronic Commerce in Organizations · doi:10.4018/jeco.2006100103 · Cited by 67 · see citing works
Information Assurance in B2C Websites for Information Goods/Services
Kim, D., Sivasailam, N., & Rao, H. (2004) · Electronic Markets · doi:10.1080/10196780412331311784 · Cited by 54 · see citing works
Usability Evaluation of Hong Kong Hotel Websites
Yeung, T. A., & Law, R. (2003) · Springer eBooks · doi:10.1007/978-3-7091-6027-5_28 · Cited by 37 · see citing works
Key drivers of services website loyalty
Blas, S. S., Mafé, C. R., & Pérez, I. P. (2014) · Service Industries Journal · doi:10.1080/02642069.2014.871530 · Cited by 34 · see citing works
Wen, I. (2010) · Information Technology & Tourism · doi:10.3727/109830510x12887971002747 · Cited by 31 · see citing works
Presentation Formats of Policy Statements on Hotel Websites and Privacy Concerns
Lee, A., Au, N., & Law, R. (2012) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348012436384 · Cited by 24 · see citing works
“Wired travelers”: travel and tourism Web sites
Bernstein, J., & Awe, S. C. (1999) · Reference Services Review · doi:10.1108/00907329910303536 · Cited by 23 · see citing works
Modeling Distribution Channel Dynamics of North American Cars in the Spanish Automobile Industry
Mangin, J.-P. L., Valenciano, J. D. P., & Koplyay, T. (2009) · International Advances in Economic Research · doi:10.1007/s11294-009-9203-1 · Cited by 19 · see citing works
Use of partial least squares (PLS) in strategic management research: a review of four recent studies
Hulland, J. (1999) · Strategic Management Journal · doi:10.1002/(sici)1097-0266(199902)20:2
Flagged first, then by citations
Cited by
Sorted by citations
Trust and reputation in the sharing economy: The role of personal photos in Airbnb
Ert, E., Fleischer, A., & Magen, N. (2016) · Tourism Management · doi:10.1016/j.tourman.2016.01.013 · Cited by 1,295 · see citing works
Kang, J.-W., & Namkung, Y. (2019) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2018.10.011 · Cited by 343 · see citing works
Nguyen, D. M., Chiu, Y.-T. H., & Le, H. D. (2021) · Sustainability · doi:10.3390/su13147625 · Cited by 269 · see citing works
Wang, Y., Asaad, Y., & Filieri, R. (2020) · Journal of Travel Research · doi:10.1177/0047287519855135 · Cited by 194 · see citing works
Assessing the Benefits of ChatGPT for Business: An Empirical Study on Organizational Performance
Chu, M.-N. (2023) · IEEE Access · doi:10.1109/access.2023.3297447 · Cited by 69 · see citing works
Saini, H., Kumar, P., & Oberoi, S. (2023) · Cogent Social Sciences · doi:10.1080/23311886.2023.2240055 · Cited by 51 · see citing works
Bui, H. T. (2026) · Journal of Research in Interactive Marketing · doi:10.1108/jrim-02-2025-0066 · Cited by 34 · see citing works
Agag, G. M., Khashan, M. A., Colmekcioglu, N., Almamy, A., Alharbi, N. S., Eid, R., Shabbir, H., & Abdelmoety, Z. H. S. (2019) · Information Technology & People · doi:10.1108/itp-12-2017-0446 · Cited by 26 · see citing works
van Boom, W. H., van der Rest, J.-P. I., van den Bos, K., & Dechesne, M. (2020) · Social Justice Research · doi:10.1007/s11211-020-00348-7 · Cited by 23 · see citing works
The Effect of Different Type of Information on Trust in Facebook Page
Sari, H., Mutaqin, F., & Setiaboedi, A. P. (2018) · 2018 Thirteenth International Conference on Digital Information Management (ICDIM) · doi:10.1109/icdim.2018.8846978 · Cited by 2 · see citing works
- Authors
- Bonsón Ponte, E., Carvajal-Trujillo, E., & Escobar-Rodríguez, T.
- Affiliations
- Universidad de Huelva (ES)
- Corresponding author
- Carvajal-Trujillo, Elena
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2015-04
- Volume
- 47
- Pages
- 286-302
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2044016214
- Semantic Scholar
- b9d7f810d76ed60a669fea9a7372508242281c6f
- Cited by
- 718
- References
- 121
- Citations by year
- 2026: 42 · 2025: 55 · 2024: 51 · 2023: 96 · 2022: 93 · 2021: 99 · 2020: 88 · 2019: 69 · 2018: 52 · 2017: 35 · 2016: 25 · 2015: 12
- FWCI
- 44.96
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Tourism Management (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- online purchase intention, travel booking, trust, perceived value, perceived security, privacy, information quality, vendor reputation, privacy policies, third-party certification, consumer behavior
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review