Critical Success Factors of Business-managed IT: It Takes Two to Tango

Klotz, Stefan; Westner, Markus; Strahringer, Susanne

doi:10.1080/10580530.2021.1938300

Critical Success Factors of Business-managed IT: It Takes Two to Tango

This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) …