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Communication Competence, Social Support, and Depression Among College Students: A Model of Facebook and Face-to-Face Support Network Influence
Abstract
This study examined the influence of the social networking site Facebook and face-to-face support networks on depression among (N = 361) college students. The authors used the Relational Health Communication Competence Model as a framework for examining the influence of communication competence on social support network satisfaction and depression. Moreover, they examined the influence of interpersonal and social integrative motives as exogenous variables. On the basis of previous work, the authors propose and test a theoretical model using structural equation modeling. The results indicated empirical support for the model, with interpersonal motives predicting increased face-to-face and computer-mediated competence, increased social support satisfaction with face-to-face and Facebook support, and lower depression scores. The implications of the findings for theory, key limitations, and directions for future research are discussed.
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“positive correlations were found between depression and negative social networking interactions, 34,39,40”
From The Relationship Between Online Social Networking and Depression: A Systematic Review of Quantitative Studies (2016) · cites this paper as [34]
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“Gender and personality were also found to influence the relationship between online social networking and depression, 27,34,35,45,47 highlighting the role of individual differences alongside usage variables cited above.”
From The Relationship Between Online Social Networking and Depression: A Systematic Review of Quantitative Studies (2016) · cites this paper as [34]
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“…with adult and young adult populations document associations between overall time spent on social media and ill-being (Vannucci et al., 2017; Wright et al., 2013), as well as linear associations between number of social network sites used and both depression and anxiety symptoms (Primack et…”
BackgroundBaker, D. A., & Algorta, G. P. (2016) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2016.0206 · Cited by 286
“…were found between depression and negative social networking interactions, 34,39,40 whereas negative correlations were found between depression and Facebook social support satisfaction, 36 positive social comparison, 41 number of Facebook friends, 32 and perceived Facebook social connectedness.”
InfluentialA systematic review of the mental health outcomes associated with Facebook use
Frost, R., & Rickwood, D. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.08.001 · Cited by 324
“ACCEPTED MANUSCRIPT 12 Individuals who used Facebook in a manner that enabled perceived social support and connection reported lower depressive symptoms (Frison & Eggermont, 2016a; Frison & Eggermont, 2016b; Grieve et al., 2013; Mota Pereira, 2014; Wright et al., 2013).”
BackgroundMethodInfluentialSocial Media Use in Chronic Disease: A Systematic Review and Novel Taxonomy
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“Eight of the SNS studies reported positive findings [46,48-50,55,56,58,59], five reported mixed or unclear findings [45,47,53,54,64], and three studies reported negative findings [44,51,52].”
Sharing feelings online: studying emotional well-being via automated text analysis of Facebook posts
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Hanna, E., Ward, L. M., Seabrook, R. C., Jerald, M. C., Reed, L. A., Giaccardi, S., & Lippman, J. R. (2017) · Cyberpsychology Behavior and Social Networking · doi:10.1089/cyber.2016.0247 · Cited by 240
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BackgroundResultInfluentialGender Differences in Social Support on Social Network Sites: A Meta-Analysis
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“+ ++ + + Satisfactory Wright et al. (2013) Crosssectional survey.”
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“Furthermore, findings from another recent study indicated that—while online social networking was weakly associated with decreased depression—social support from Facebook had less of an association with reduced depression than did face-to-face social network support [28].”
BackgroundThe serially mediated relationship between emerging adults’ social media use and mental well-being
Rasmussen, E. E., Punyanunt-Carter, N. M., LaFreniere, J. R., Norman, M. S., & Kimball, T. G. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.08.019 · Cited by 167
A meta-analysis of social network site use and social support
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Self-citationActivities on Facebook Reveal the Depressive State of Users
Park, S., Lee, S. W., Kwak, J.-A., Cha, M., & Jeong, B. (2013) · Journal of Medical Internet Research · doi:10.2196/jmir.2718 · Cited by 134
“Previous studies also showed that interpersonal relationships in Facebook are helpful in improving depression [49].”
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“Participants who were exposed to a hypothetical SNS page in which emotional distress was communicated using a status message, the relationship feature, and profile picture were less willing to provide emotional and network support to the distressed person than when only one feature was used to convey distress.”
BackgroundInfluentialSelf-citationMother, baby and Facebook makes three: does social media provide social support for new mothers?
Archer, C. J., & Kao, K.-T. (2018) · Media International Australia · doi:10.1177/1329878x18783016 · Cited by 149
“One study found that the number of hours students spent on Facebook was linked to depression (Wright et al., 2013).”
BackgroundFacebook use and its association with subjective happiness and loneliness
Phu, B., & Gow, A. J. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.11.020 · Cited by 138
“, 2007; Tosun, 2012; Kim & Lee, 2010), while other studies claim it is detrimental (Brooks, 2015; Denti et al., 2012; Satici & Uysal, 2015; Wright et al., 2013), it is important to better understand the the potential consequences of usage and to explain those apparently inconsistent findings.”
BackgroundInfluentialBrailovskaia, J., Rohmann, E., Bierhoff, H., Margraf, J., & Köllner, V. (2019) · Journal of Behavioral Addictions · doi:10.1556/2006.8.2019.63 · Cited by 122
“, writing of status updates and of comments), whereby they often disclose their sorrows and typically receive emotional support from their online friends (Sinclair & Grieve, 2017; Wright et al., 2013).”
BackgroundDisclosures about important life events on Facebook: Relationships with stress and quality of life
Bevan, J. L., Gomez, R., & Sparks, L. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2014.07.021 · Cited by 133
“For example, spending a great deal of time on Facebook was negatively related to self-esteem (Kalpidou, Costin, & Morris, 2011) and was positively correlated with depression (Wright et al., 2013).”
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Seo, M., Kim, J., & Yang, H. (2016) · Journal of Computer-Mediated Communication · doi:10.1111/jcc4.12160 · Cited by 115
“In contrast, others argue that spending a great deal of time on Facebook reduce self-esteem (Kalpidou, Costin& Morris, 2011), increase depression (Wright et al., 2013), and dissatisfy deep relatedness need (e.”
BackgroundJeri-Yabar, A., Sanchez-Carbonel, A., Tito, K., Ramirez-delCastillo, J., Torres-Alcantara, A., Denegri, D., & Carreazo, Y. (2019) · International Journal of Social Psychiatry · doi:10.1177/0020764018814270 · Cited by 98
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“For example, Wright, Rosenberg, Egbert, et al.[57] compared the use of face-to-face interactions to Facebook interactions for the outcome of student depression.”
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“Moreover, researchers have consistently found that social support also contributes to decreases in depression levels in populations with or without disabilities (Cohen & Hoberman, 1983; Wright et al., 2013).”
BackgroundVahedi, Z., & Zannella, L. (2021) · Current Psychology · doi:10.1007/s12144-019-0150-6 · Cited by 86
“…Non-specific Addictive use Germany Published BSI Modified version of the short Internet Addiction Test (s-IAT-SNS) Woods and Scott (2016) N = 467; M =N/A N/A% Female Non-specific General UK Published HADS – Wright et al. (2013) N = 361; M = 20.26 53.5% Female 77% Facebook General USA…”
BackgroundInfluentialFinan, L. J., Ohannessian, C. M., & Gordon, M. S. (2018) · Developmental Psychology · doi:10.1037/dev0000543 · Cited by 104
“Social support from friends (Jenkins, Belanger, Connally, Boals, & Durón, 2013) and satisfaction with social support (Wright et al., 2013) have been negatively associated with emerging adult depressive symptoms.”
Exploring breastfeeding support on social media
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“…an effective tool for health communication (Gibbons et al., 2011; Kontos, Emmons, Puleo, & Viswanath, 2010; Levine et al., 2011; Park et al., 2013; Wright et al., 2013), there is a dearth of lab experimental research on the causal effects of Web 2.0 features and UGC in SNSs on the dynamics of…”
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“…on a 7-point semantic differential scale [44], readiness to quit on a 10-point Likert scale [41,45], motivation to quit [39], self-efficacy beliefs on a 7-point Likert scale (adopted from Wei et al study [46] and modified for the study), and perceived social support on a 5-point Likert scale [47].”
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“33 It is important to reiterate, however, that the extant research in the area of Facebook-based social support has utilized adapted versions of existing measures to assess social support on Facebook or used ‘‘home grown’’ measures 49 84 Social Support Questionnaire (SSQ) 6 selected items Indian and Grieve, 2014 30 29…”
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Bettmann, J. E., Anstadt, G., Casselman, B., & Ganesh, K. (2020) · Clinical Social Work Journal · doi:10.1007/s10615-020-00752-1 · Cited by 80
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“The motives related to maintaining contact and following friends has been positively associated with higher perceived social support in real life and therefore with lower perceived loneliness [40].”
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Use of social network sites among depressed adolescents
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“Online support groups (Tanis, 2009), blogs (Rains & Keating, 2011), and social network websites (Wright, Rosenberg, Egbert, Ploeger, & Bernard, 2012) can serve as a valuable support resource.”
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“…and depression (Aneshensel & Frerichs, 1982; Fenlason & Beehr, 1994; Gerrits, van der Zandn, Vissher, & Conijn, 2007; Lieberman & Goldstein, 2005; Wright et al., 2013), and it has also been found to be a key variable in terms of increasing perceptions of social integration and reducing feelings…”
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“…interactions, perceived online social support, and adolescents’ depressive symptoms will be stronger for girls than for boys, as studies have pointed out gender differences in online social support (e.g., Wright et al., 2013), with girls being more satisfied with their FB social support than boys.”
BackgroundAkhther, N., & Sopory, P. (2022) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-021-00239-x · Cited by 62
“Perceived emotional support can reduce perceived life stress and depression scores (Frison & Eggermont, 2015; Wright et al., 2013).”
BackgroundAl‐Oraibi, A., Fothergill, L., Yıldırım, M., Knight, H., Carlisle, S., O’Connor, M., Briggs, L., Morling, J. R., Corner, J. L., Ball, J. K., et al. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19137631 · Cited by 51
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“For example, it can make users feel lonely and depressed (Phu & Gow, 2019), especially when overused (Wright et al., 2013), thus affecting their social activities and relationships (Yoo & Jeong, 2017).”
Background“Same stuff different day:” A mixed-method study of support seeking on Facebook
Blight, M. G., Jagiello, K., & Ruppel, E. K. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.07.029 · Cited by 48
“Research also suggests that general perceptions of support on Facebook are associated with communication competence (Wright et al., 2013), source similarity (Wright, 2012), source attraction (Wright, 2012), and offline support (Indian & Grieve, 2014).”
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Why Social Comparison on Instagram Matters: Its impact on Depression
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“Research has also shown a positive association between the number of hours college students use Facebook and depression [34].”
BackgroundSocial media use and its impact on adults' mental health and well‐being: A scoping review
Koh, G. K., Yong, J. Q. Y. O., Lee, A. R. Y. B., Ong, B. S. Y., Yau, C. E., Ho, C. S. H., & Goh, Y. S. (2024) · Worldviews on Evidence-Based Nursing · doi:10.1111/wvn.12727 · Cited by 67
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“…symptoms of depression or expose at-risk and fatal suicidal behaviors: disclosing feelings of depression through status updates on Facebook [35,36], decreasing levels of social activity accompanied by increasing levels of negative emotions, and interest in medication [22,37], reading more…”
High, A. C., Oeldorf-Hirsch, A., & Bellur, S. S. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2014.01.037 · Cited by 38
“More precisely, greater investment in Facebook elicits stronger feelings of support, and spending more time on the site and maintaining a larger network of friends corresponds with greater support satisfaction (Wright et al., 2013).”
BackgroundKim, S., & Hancock, J. (2015) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2014.0656 · Cited by 35
“5 A number of studies also report negative outcomes associated with social media use, such as decreased self-esteem and happiness, 6 increased psychological distress, 7 a sense of social isolation and jeal-ousy, 5,8 conflict among romantic partners, 9,10 and being victimized by cyberbullying.”
How media multitasking reduces advertising irritation: The moderating role of the Facebook wall
Beuckels, E., Cauberghe, V., & Hudders, L. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.03.069 · Cited by 36
“SNS use could possibly highlight ones shortcomings and has been shown to negatively affect self-esteem in some cases (D’Amato et al., 2012; O’Keeffe & Clarke-Pearson, 2011; Wright et al., 2013).”
BackgroundExamining the Effects of Passive WeChat Use in China
Chen, S., Shao, B., & Zhi, K. (2018) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2018.1559535 · Cited by 35
“In Wright et al. ’ s (2013) study, the time users spent on social networks had a positive impact on depression.”
BackgroundBilledo, C. J., Kerkhof, P., Finkenauer, C., & Ganzeboom, H. B. G. (2018) · Journal of Computer-Mediated Communication · doi:10.1093/jcmc/zmy025 · Cited by 35
“Previous studies have established that o ffl ine (FtF) and online (SNS) communication contexts both o ff er opportunities to access di ff erent types of support (Trepte et al., 2015; Wright et al., 2013).”
Influence of social support to student learning and development
Baria, K., & Gomez, D. (2022) · International Journal of Research Studies in Education · doi:10.5861/ijrse.2022.112 · Cited by 46
Social Network Site Usage and Personal Relations of Migrants
Damian, E., & van Ingen, E. J. (2014) · Societies · doi:10.3390/soc4040640 · Cited by 35
“More recently, studies found that also other types of applications, notably SNSs, can provide people with social resources [36–38].”
BackgroundCorrelations of online social network size with well-being and distress: a meta-analysis
Huang, C. (2021) · Cyberpsychology: Journal of Psychosocial Research on Cyberspace · doi:10.5817/cp2021-2-3 · Cited by 33
“…& Levinson (2015) J US 77 18.91 .77 social anxiety Facebook PF NA -.36 Wilcox & Stephen (2013) J US 380a 29.85 .56 self-esteem Facebook SR NA .13a Wright et al. (2013) J US 361 20.26 .53 depression Facebook SR 560.09 -.02 Yang (2016) J US 208 19.43 .78 loneliness Instagram SR NA -.10a Yang &…”
InfluentialStangl, F. J., Riedl, R., Kiemeswenger, R., & Montag, C. (2023) · Frontiers in Psychology · doi:10.3389/fpsyg.2023.1141663 · Cited by 39
“, 2018), number of Facebook friends (Chow and Wan, 2017; Flynn et al., 2018; Labrague, 2014; Locatelli et al., 2012; Park et al., 2013; Tandoc Jr. et al., 2015; Wright et al., 2013), number of Facebook logins (Steers et al.”
BackgroundInfluentialAhmetoğlu, E., & Acar, İ. H. (2016) · European Journal of Contemporary Education · doi:10.13187/ejced.2016.16.188 · Cited by 32
Tibber, M. S., & Silver, E. (2022) · The Cognitive Behaviour Therapist · doi:10.1017/s1754470x22000034 · Cited by 39
“…relationships and a sense of connectedness, may be linked to benefits in terms of reduced psychopathology, including lower levels of depression (Wright et al ., 2013) and anxiety (Reichelt, 2019), as well as improved wellbeing, including higher levels of social support satisfaction (Wright et…”
Alvarado, N. B. O., Ontiveros, M. R., & Quintanilla, C. (2020) · Journal of International Consumer Marketing · doi:10.1080/08961530.2020.1722979 · Cited by 34
Naja, W., Kansoun, A. H., & Haddad, R. S. (2016) · JMIR Research Protocols · doi:10.2196/resprot.4551 · Cited by 31
“Facebook improved depression in university students [23] by expressing the opinions of a depressed person that are usually suppressed on a daily basis; this was demonstrated by Questions 6 and 7 on the FbRQ, in addition to the add friend feature, chatting, and the like feature.”
Online social networking sites and mental health research.
Toseeb, U., & Inkster, B. (2015) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2015.00036 · Cited by 30
Active and Passive Social Networking Sites Usage and Negative Emotions: A Reciprocal Relationship?
Xin-xue, Z., Rost, D. H., Wang, J., & Reynolds, K. J. (2020) · Journal of Social and Clinical Psychology · doi:10.1521/jscp.2020.39.3.195 · Cited by 32
Michikyan, M. (2019) · Journal of Mental Health · doi:10.1080/09638237.2019.1581357 · Cited by 29
“Depression and emotional online disclosure Young adults use social media for a variety of self-disclosures that are linked with their mental health–including depression (Moreno et al., 2012; Wright et al., 2013).”
BackgroundDonovan, E., Martin, S. R., Seidman, L. C., Zeltzer, L. K., Cousineau, T. M., Payne, L. A., Knoll, M., Weiman, M., & Federman, N. C. (2021) · Journal of Adolescent and Young Adult Oncology · doi:10.1089/jayao.2020.0200 · Cited by 27
“27 In addition, information about the benefits of connecting with peers with sarcoma online, for example, by providing survivors’ stories of hope, may be helpful for those who are reluctant to make these connections.”
Zhao, L. (2021) · Social science computer review · doi:10.1177/08944393211042545 · Cited by 23
“…a negative impact on users, making users feel lonely and depressed (Hwang & Park, 2011; O’Keeffe & Clarke-Pearson, 2011; Phu & Gow, 2019), especially when they are overused (Wright et al., 2013), thus affecting their social activities and forming interpersonal relationships (Yoo & Jeong, 2017).”
BackgroundBizzotto, N., Marciano, L., de Bruijn, G., & Schulz, P. J. (2022) · Journal of Medical Internet Research · doi:10.2196/36964 · Cited by 29
“Furthermore, 3 studies showed that those with a greater need for help (ie, higher depression scores) reported a greater use of web-based resources and engagement [78,67,120].”
InfluentialSeo, M., & Hyun, K. D. (2018) · New Media & Society · doi:10.1177/1461444817750002 · Cited by 28
“Although the influences of SNS use on life satisfaction and happiness have attracted scholarly attention (e.g. Deters and Mehl, 2013; Wright et al., 2013), the impacts of celebrity-related SNS use have rarely been examined, despite people’s common use of SNSs to glimpse and follow celebrity life.”
BackgroundDepressive Symptoms and Coping Strategies Among Indian University Students
Sawhney, M., Kunen, S., & Gupta, A. (2018) · Psychological Reports · doi:10.1177/0033294118820511 · Cited by 27
Chang, P. F., Whitlock, J. L., & Bazarova, N. N. (2018) · Social Media + Society · doi:10.1177/2056305118759290 · Cited by 26
“Most research on social support exchanges on SNSs focuses on help seekers’ behaviors (e.g., Blight, Jagiello, & Ruppel, 2015), their perceptions of social support (e.g., Wright et al., 2013), and the effects of receiving social support (e.g., Wright, 2012).”
BackgroundXue, L., Yan, Y., Fan, H., Zhang, L., Wang, S., & Chen, L. (2023) · Journal of Adolescence · doi:10.1002/jad.12219 · Cited by 25
Health Blogging and Social Support: A 3-Year Panel Study
Keating, D. M., & Rains, S. A. (2015) · Journal of Health Communication · doi:10.1080/10810730.2015.1033119 · Cited by 25
“Scholars have considered the support-related implications of online communities (Wright & Rains, 2013), social network sites (Wright et al., 2012), and blogs (Sanford, 2010).”
“Hello group, I need advice”: A Textual Analysis of Black Fathers' Help‐Seeking Posts on Facebook
McLeod, B. A. (2020) · Family Relations · doi:10.1111/fare.12500 · Cited by 25
Dewa, L. H., Lawrance, E., Roberts, L. F., Brooks-Hall, E., Ashrafian, H., Fontana, G., & Aylin, P. P. (2021) · Journal of Medical Internet Research · doi:10.2196/26584 · Cited by 30
“…change in depression symptoms over time after participants experienced a D-QSC, and a pooled analysis demonstrated a significant weighted mean decrease in depression by 25.6% (–0.256, 95% CI –0.352 to –0.160; P <.001), with high heterogeneity (I 2 = 90.8%; Figure 2) [20,23,24,26,30,36,37,39,41,42].”
InfluentialA Psychometric Evaluation of Bergen Facebook Addiction Scale (BFAS) of University Students
Atta, A., Salem, A. A. M. S., Almenaye, N. S., & Andreassen, C. S. (2016) · International Journal of Psychology and Behavioral Sciences · Cited by 24
Facebook Enhances Antidepressant Pharmacotherapy Effects
Mota Pereira, J. (2014) · The Scientific World Journal · doi:10.1155/2014/892048 · Cited by 22
“College students who use Facebook have fewer depressive symptoms [10], and those who explicitly express these symptoms and receive online support from their “friends” have higher self-esteem and sense of wellbeing [11].”
Iovu, M.-B., Runcan, R., Runcan, P.-L., & Andrioni, F. (2020) · Iranian Journal of Public Health · doi:10.18502/ijph.v49i11.4728 · Cited by 21
“The number of hours students spend on Facebook was positively correlated with depression (11).”
BackgroundLee, J.-S., & Jeong, B. (2014) · BMC Public Health · doi:10.1186/1471-2458-14-426 · Cited by 21
“Previous studies have also shown that social support from parents, friends, or mentors who provide emotional and practical support or who can be consulted when someone is suffering from a problems, significant influential social factors for depressive symptoms in adolescents and college students [24,37-40].”
Background
Metadata
- Authors
- Wright, K. B., Rosenberg, J., Egbert, N., Ploeger, N. A., Bernard, D. R., & King, S.
- Affiliations
- Saint Louis University (US)
- Kent State University (US)
- University of Arkansas at Little Rock (US)
- Christopher Newport University (US)
- University of Oklahoma (US)
- Corresponding author
- Wright, Kevin B.
- Venue
- Journal of Health Communication
- Publisher
- Informa UK Limited
- Published
- 2012-10-03
- Volume
- 18
- Issue
- 1
- Pages
- 41-57
- ISSN
- 1081-0730 (ISSN-L)
- 1087-0415
- OpenAlex
- W2024646599
- Cited by
- 242
- References
- 89
- Citations by year
- 2026: 5 · 2025: 11 · 2024: 15 · 2023: 15 · 2022: 26 · 2021: 22 · 2020: 22 · 2019: 29 · 2018: 27 · 2017: 14 · 2016: 22 · 2015: 18 · 2014: 12 · 2013: 4
- FWCI
- 35.75
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Health Communication (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Psychology › Social Psychology › Attachment and Relationship Dynamics
- Social Sciences › Psychology › Developmental and Educational Psychology › Student Stress and Coping
- Keywords
- communication competence, social support, depression, university students, Facebook, social networking sites, interpersonal motives, computer-mediated communication, social support satisfaction
- MeSH terms
- Adolescent, Communication, Depression, Female, Humans, Interpersonal Relations, Male, Models, Psychological, Motivation, Personal Satisfaction, Social Support, Students, Universities, Southwestern United States, Young Adult, Social Networking
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