Facebook-based social support and health: A systematic review.
Abstract
The rise of social networking sites (SNSs) have provided a new avenue for interpersonal communication. Facebook, as the largest SNS targeted at providing access to interpersonal social networks, has been found to be a source of social support. Facebook-based social support has been found to be beneficial across a number of health outcomes, however, no systematic evaluation of these effects, and the factors that influence them, has been conducted. A systematic review has been conducted to examine the effects of Facebook- based social support on health. A total of 27 studies met selection criteria and were included in the final review. Facebook-based social support was found to impact health across three major domains: general health, mental illness, and well-being. Facebook-based social support was found to improve general physical and mental health, as well as well-being. It was also found reduce to symptomology associated with mental illness, including depression, anxiety, online victimisation, and loneliness. There were a number of behavioural factors that influenced these outcomes, including social comparison, communication competence, and self-disclosure. While the effects of Facebook-based social support was found to be generally positive, future research is required to explore how best to maximise this new form of social support.
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Using social networking sites like Facebook for seeking social support can enhance users' overall well-being, improve physical and mental health, and decrease depression, anxiety, and loneliness.
“A recent review by Gilmour et al. [81] discovered that using social networking sites like Facebook for seeking social support can enhance users’ overall well-being, as well as improve both physical and mental health. Additionally, it was found to decrease instances of mental illnesses such as depression, anxiety, and loneliness.”
From How social media usage affects psychological and subjective well-being: testing a moderated mediation model (2023) · cites this paper as [81]
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Advanced machine learning techniques for social support detection on social media
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- Authors
- Gilmour, J., Machin, T., Brownlow, C., & Jeffries, C.
- Affiliations
- University of Southern Queensland (AU)
- Corresponding author
- Gilmour, John
- Venue
- Psychology of Popular Media
- Published
- 2020-07
- Volume
- 9
- Issue
- 3
- Pages
- 328-346
- ISSN
- 2689-6567 (ISSN-L)
- 2689-6575
- OpenAlex
- W2945142372
- Cited by
- 147
- References
- 50
- Citations by year
- 2026: 11 · 2025: 31 · 2024: 12 · 2023: 34 · 2022: 29 · 2021: 23 · 2020: 6 · 2019: 1
- FWCI
- 29.71
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Psychology of Popular Media (publishedVersion)
- University of Southern Queensland ePrints (University of Southern Queensland) (acceptedVersion)
- Funders
- Australian Government
- Topics
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Social Sciences › Psychology › Social Psychology › Mental Health via Writing
- Keywords
- Facebook, social support, social networking sites, health outcomes, mental illness, depression, anxiety, loneliness, well-being, social comparison, communication competence, self-disclosure, interpersonal communication
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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