The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Trust within teams: The relation with performance effectiveness
Abstract
The acknowledgement that trust is important for the functioning of organizations has increased the demand for research showing how this importance is reflected on the behaviour of its members. In this article we focus on trust within teams and explore the relation with performance effectiveness. A model was tested relating trust with perceived task performance, team satisfaction, relationship commitment, and stress. In this model trust is presented as a multi-component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, cooperative and monitoring behaviours. Data from 112 teams collected in three social care institutions in The Netherlands were analysed with structural equation modelling to test the model. The results are supportive of the multi-component structure of trust and confirmed the importance of trust for the functioning of teams in organizations. The results suggest that trust is positively related with perceived task performance, team satisfaction, and relationship commitment, and negatively related with stress. In addition, perceived task performance was positively related with team satisfaction.
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Cites
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An integrative model of organizational trust
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Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
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Understanding the influence of national culture on the development of trust
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Cited by
Trust in leadership: A multi-level review and integration
Burke, C. S., Sims, D. E., Lazzara, E. H., & Salas, E. (2007) · The Leadership Quarterly · doi:10.1016/j.leaqua.2007.09.006 · Cited by 870
Trust and team performance: A meta-analysis of main effects, moderators, and covariates.
De Jong, B. A., Dirks, K. T., & Gillespie, N. (2016) · Journal of Applied Psychology · doi:10.1037/apl0000110 · Cited by 616
Measuring trust inside organisations
Dietz, G., & Den Hartog, D. N. (2006) · Personnel Review · doi:10.1108/00483480610682299 · Cited by 596
Borrego, M., Karlin, J., McNair, L. D., & Beddoes, K. (2013) · Journal of Engineering Education · doi:10.1002/jee.20023 · Cited by 330
The Effects of Conflict Asymmetry on Work Group and Individual Outcomes
Jehn, K. A., Rispens, S., & Thatcher, S. M. B. (2010) · Academy of Management Journal · doi:10.5465/amj.2010.51468978 · Cited by 306
Metadata
- Authors
- Costa, A. C., Roe, R. A., & Taillieu, T.
- Venue
- European Journal of Work and Organizational Psychology
- Publisher
- Informa UK Limited
- Published
- 2001-09
- Volume
- 10
- Issue
- 3
- Pages
- 225-244
- ISSN
- 1359-432X (ISSN-L)
- 1464-0643
- OpenAlex
- W2129606896
- Cited by
- 388
- References
- 10
- FWCI
- 13.05
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
