How do older adults experience and perceive socially assistive robots in aged care: a systematic review of qualitative evidence
Abstract
OBJECTIVES: The aim of this review was to gain a better understanding of how older adults experience, perceive, think, and feel about the use of socially assistive robots (SARs) in aged care settings. METHOD: We conducted a literature search for studies that used a qualitative or a mixed-method approach having a significant qualitative element. Pubmed, Cinahl, Embase, Scopus, and Web of Science electronic databases were queried. Candidate articles published in journals and conference proceedings were considered for review. Two independent reviewers assessed the included studies for methodological quality using the Critical Appraisal Skills Program, after which data on subjects' self-reported opinions and perceptions were extracted and synthesized using thematic analyses. RESULTS: Seventeen studies producing 23 publications were included. Based on the opinions of older adults, four themes emerged in relation to the use of SARS: (1) roles of a SAR; (2) interaction between the older adult and the SAR, which could be further subdivided into (a) the technical aspect of the interaction and (b) the human aspect of the interaction; (3) appearance of the SAR; and (4) normative/ethical issues regarding the use of SARs in aged care. CONCLUSIONS: Older adults have clear positive and negative opinions about different aspects of SARs in aged care. Nonetheless, some opinions can be ambiguous and need more attention if SARs are to be considered for use in aged care. Understanding older adults' lived experiences with SARs creates the possibility of using an approach that embeds technological innovation into the care practice itself.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
This level of participation is uncommon, as few developers involve older adults in the design process and little is known about their in-depth opinions of care robots.
“However, this level of participation is uncommon, as few developers involve older adults in the design process and little is known about their in-depth opinions of care robots, as current research primarily focuses on technical development and one-off use [20].”
From Participatory Design, Development, and Testing of Assistive Health Robots with Older Adults: An International Four-year Project (2022) · cites this paper as [20]
Many researchers only provide users with a single session to test a robot or ask participants to imagine using it, after seeing it.
“However, a review of social robotics found that many researchers only provide users with a single session to test a robot or ask participants to imagine using it, after seeing it [20].”
From Participatory Design, Development, and Testing of Assistive Health Robots with Older Adults: An International Four-year Project (2022) · cites this paper as [20]
Previously developed technologies for older adults rely on developers and engineers imagining the health needs of older adults and often begin by creating a product and then searching for a problem for it to solve.
“This differs from previously developed technologies for older adults, which rely on developers and engineers imagining the health needs of older adults [20,57] and often begins by creating a product and then searching for a problem for it to solve [40].”
From Participatory Design, Development, and Testing of Assistive Health Robots with Older Adults: An International Four-year Project (2022) · cites this paper as [20]
Previous research in human-robot interaction tends to consist of single use or often requires participants to imagine using the robot.
“Previous research in human-robot interaction tends to consist of single use, [10,11,22,43,[58][59][60] or often requires participants to imagine using the robot [20].”
From Participatory Design, Development, and Testing of Assistive Health Robots with Older Adults: An International Four-year Project (2022) · cites this paper as [20]
Cites
Liberati, A., Altman, D. G., Tetzlaff, J., Mulrow, C., Gotzsche, P. C., Ioannidis, J. P. A., Clarke, M., Devereaux, P. J., Kleijnen, J., & Moher, D. (2009) · BMJ · doi:10.1136/bmj.b2700 · Cited by 17,648 · see citing works
Methods for the thematic synthesis of qualitative research in systematic reviews
Thomas, J., & Harden, A. (2008) · BMC Medical Research Methodology · doi:10.1186/1471-2288-8-45 · Cited by 9,312 · see citing works
Shaping Technology, Building Society: Studies in Sociotechnical Change.
Lynch, M., Bijker, W. E., & Law, J. (1993) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2074370 · Cited by 3,574 · see citing works
The World Report on Ageing and Health
Beard, J., Officer, A. M., & Cassels, A. (2016) · The Gerontologist · doi:10.1093/geront/gnw037 · Cited by 2,899 · see citing works
Synthesising qualitative and quantitative evidence: A review of possible methods
Dixon-Woods, M., Agarwal, S., Jones, D., Young, B., & Sutton, A. (2005) · Journal of Health Services Research & Policy · doi:10.1177/135581960501000110 · Cited by 2,132 · see citing works
Greenhalgh, T., & Peacock, R. (2005) · BMJ · doi:10.1136/bmj.38636.593461.68 · Cited by 2,045 · cited 2× · see citing works
“Next, reference lists and Web of Science citation lists of the included publications were checked to minimize the chance of overlooking relevant publications (Greenhalgh & Peacock, 2005).”
BackgroundMethodWorld report on ageing and health
Dey, A. (2017) · The Indian Journal of Medical Research · doi:10.4103/0971-5916.207249 · Cited by 1,486 · see citing works
Feil-Seifer, D., & Matarić, M. J. (2005) · International Conference on Rehabilitation Robotics · doi:10.1109/icorr.2005.1501143 · Cited by 995 · see citing works
Assistive social robots in elderly care: a review
Broekens, J., Heerink, M., & Rosendal, H. (2009) · Gerontechnology · doi:10.4017/gt.2009.08.02.002.00 · Cited by 950 · see citing works
A Summary of a Convenient Vocabulary for the Semiotics of Human and Nonhuman Assemblies
Akrich, M., & Latour, B. (1992) · HAL (Le Centre pour la Communication Scientifique Directe) · Cited by 833 · see citing works
Wizard of Oz Studies in HRI: A Systematic Review and New Reporting Guidelines
Riek, L. D. (2012) · Journal of Human-Robot Interaction · doi:10.5898/jhri.1.1.riek · Cited by 778 · see citing works
The Role of Healthcare Robots for Older People at Home: A Review
Robinson, H., MacDonald, B., & Broadbent, E. (2014) · International Journal of Social Robotics · doi:10.1007/s12369-014-0242-2 · Cited by 459 · see citing works
Stein, W. J. H. (1989) · Springer eBooks · doi:10.1007/978-94-009-1051-5 · Cited by 454 · see citing works
Designing Robots for Care: Care Centered Value-Sensitive Design
van Wynsberghe, A. (2012) · Science and Engineering Ethics · doi:10.1007/s11948-011-9343-6 · Cited by 428 · see citing works
Socially Assistive Robots in Elderly Care: A Mixed-Method Systematic Literature Review
Kachouie, R., Sedighadeli, S., Khosla, R., & Chu, M.-T. (2014) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2013.873278 · Cited by 412 · see citing works
Pino, M., Boulay, M., Jouen, F., & Rigaud, A. (2015) · Frontiers in Aging Neuroscience · doi:10.3389/fnagi.2015.00141 · Cited by 352 · see citing works
de Graaf, M. M. A., Allouch, S. B., & Klamer, T. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2014.10.030 · Cited by 299 · see citing works
Use of social commitment robots in the care of elderly people with dementia: A literature review
Mordoch, E., Osterreicher, A., Guse, L., Roger, K., & Thompson, G. (2013) · Maturitas · doi:10.1016/j.maturitas.2012.10.015 · Cited by 270 · see citing works
Wu, Y.-H., Wrobel, J., Cornuet, M., Kerhervé, H., Damnée, S., & Rigaud, A.-S. (2014) · Clinical Interventions in Aging · doi:10.2147/cia.s56435 · Cited by 261 · see citing works
Flandorfer, P. (2012) · International Journal of Population Research · doi:10.1155/2012/829835 · Cited by 257 · see citing works
Designing robots for the elderly: Appearance issue and beyond
Wu, Y.-H., Fassert, C., & Rigaud, A. (2011) · Archives of Gerontology and Geriatrics · doi:10.1016/j.archger.2011.02.003 · Cited by 257 · see citing works
Domestic robots for older adults: attitudes, preferences, and potential
Smarr, C.-A., Mitzner, T. L., Beer, J. M., Prakash, A., Chen, T. L., Kemp, C. C., & Rogers, W. A. (2014) · International Journal of Social Robotics · doi:10.1007/s12369-013-0220-0 · Cited by 253 · see citing works
Ageing with telecare: care or coercion in austerity?
Mort, M., Roberts, C., & Callén, B. (2012) · Sociology of Health & Illness · doi:10.1111/j.1467-9566.2012.01530.x · Cited by 189 · see citing works
Innovation and evaluation: taming and unleashing telecare technology
Pols, J., & Willems, D. (2011) · Sociology of Health & Illness · doi:10.1111/j.1467-9566.2010.01293.x · Cited by 173 · see citing works
Bedaf, S., Gelderblom, G. J., & de Witte, L. (2015) · Assistive Technology · doi:10.1080/10400435.2014.978916 · Cited by 166 · see citing works
Wu, Y.-H., Cristancho-Lacroix, V., Fassert, C., Faucounau, V., de Rotrou, J., & Rigaud, A.-S. (2016) · Journal of Applied Gerontology · doi:10.1177/0733464813515092 · Cited by 145 · see citing works
Do elderly people prefer a conversational humanoid as a shopping assistant partner in supermarkets?
Iwamura, Y., Shiomi, M., Kanda, T., Ishiguro, H., & Hagita, N. (2011) · ACM/IEEE International Conference on Human-Robot Interaction (HRI) · doi:10.1145/1957656.1957816 · Cited by 140 · see citing works
Suitability of Healthcare Robots for a Dementia Unit and Suggested Improvements
Robinson, H., MacDonald, B. A., Kerse, N. M., & Broadbent, E. (2012) · Journal of the American Medical Directors Association · doi:10.1016/j.jamda.2012.09.006 · Cited by 133 · see citing works
Prakash, A., & Rogers, W. A. (2014) · International Journal of Social Robotics · doi:10.1007/s12369-014-0269-4 · Cited by 124 · see citing works
Realization and user evaluation of a companion robot for people with mild cognitive impairments
Schröter, C., Mueller, S., Volkhardt, M., Einhorn, E., Huijnen, C. A. G. J., van den Heuvel, H., van Berlo, A., Bley, A., & Gross, H.-M. (2013) · Proceedings - IEEE International Conference on Robotics and Automation/Proceedings · doi:10.1109/icra.2013.6630717 · Cited by 124 · see citing works
Integrating service development with evaluation in telehealthcare: an ethnographic study
Finch, T. L., May, C. R., Mair, F. S., Mort, M., & Gask, L. (2003) · BMJ · doi:10.1136/bmj.327.7425.1205 · Cited by 107 · see citing works
Conferences vs. journals in computing research
Vardi, M. Y. (2009) · Communications of the ACM · doi:10.1145/1506409.1506410 · Cited by 104 · see citing works
Acceptance and use of a social robot by elderly users in a domestic environment
Klamer, T., & Allouch, S. B. (2010) · International Conference on Pervasive Computing Technologies for Healthcare · doi:10.4108/icst.pervasivehealth2010.8892 · Cited by 100 · see citing works
Home care robot for socially supporting the elderly
Zsiga, K., Edelmayer, G., Rumeau, P., Péter, O., Tóth, A., & Fazekas, G. (2013) · International Journal of Rehabilitation Research · doi:10.1097/mrr.0b013e3283643d26 · Cited by 73 · see citing works
INTER‐ETHICS: TOWARDS AN INTERACTIVE AND INTERDEPENDENT BIOETHICS
Abma, T., Baur, V. E., Molewijk, B. C., & Widdershoven, G. A. M. (2010) · Bioethics · doi:10.1111/j.1467-8519.2010.01810.x · Cited by 66 · see citing works
Care, Monitoring, and Companionship: Views on Care Robots from Older People and Their Carers
Jenkins, S., & Draper, H. (2015) · International Journal of Social Robotics · doi:10.1007/s12369-015-0322-y · Cited by 64 · see citing works
What Older People Expect of Robots: A Mixed Methods Approach
Frennert, S., Eftring, H., & Östlund, B. (2013) · Lecture Notes in Computer Science · doi:10.1007/978-3-319-02675-6_3 · Cited by 60 · see citing works
Louie, W.-Y. G., Li, J., Vaquero, T., & Nejat, G. (2014) · IEEE RO-MAN · doi:10.1109/roman.2014.6926259 · Cited by 43 · see citing works
Mixed Methods Synthesis: A Worked Example
Kavanagh, J., Campbell, F., Harden, A., & Thomas, J. (2011) · Wiley eBooks · doi:10.1002/9781119959847.ch6 · Cited by 36 · see citing works
A mixed-method approach to evoke creative and holistic thinking about robots in a home environment
Caleb-Solly, P., Dogramadzi, S., Ellender, D., Fear, T., & Heuvel, H. V. D. (2014) · Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction · doi:10.1145/2559636.2559681 · Cited by 36 · see citing works
Would Granny Let an Assistive Robot into Her Home?
Frennert, S., Östlund, B., & Eftring, H. (2012) · Lecture notes in computer science · doi:10.1007/978-3-642-34103-8_13 · Cited by 31 · see citing works
Needs and user acceptance of older adults for mobile service robot
Sääskilahti, K., Kangaskorte, R., Pieskä, S., Jauhiainen, J., & Luimula, M. (2012) · IEEE RO-MAN · doi:10.1109/roman.2012.6343810 · Cited by 29 · see citing works
Draper, H., Sorell, T., Bedaf, S., Syrdal, D. S., Gutierrez-Ruiz, C., Duclos, A., & Amirabdollahian, F. (2014) · Lecture notes in computer science · doi:10.1007/978-3-319-11973-1_14 · Cited by 26 · see citing works
von der Pütten, A. M., Krämer, N. C., & Eimler, S. C. (2011) · INTERNATIONAL CONFERENCE ON MULTIMODAL INTERACTION · doi:10.1145/2070481.2070544 · Cited by 26 · see citing works
Needs and attitudes of Singaporeans towards home service robots: a multi-generational perspective
Xu, Q., Ng, J., Tan, O., & Huang, Z. (2014) · Universal Access in the Information Society · doi:10.1007/s10209-014-0355-2 · Cited by 24 · see citing works
Group Vs. Individual Comfort When a Robot Approaches
Ball, A., Rye, D. C., Silvera‐Tawil, D., & Velonaki, M. (2015) · Lecture notes in computer science · doi:10.1007/978-3-319-25554-5_5 · Cited by 16 · see citing works
Using Robots to Modify Demanding or Impolite Behavior of Older People
Draper, H., & Sorell, T. (2014) · Lecture notes in computer science · doi:10.1007/978-3-319-11973-1_13 · Cited by 9 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Lu, V., Wirtz, J., Kunz, W., Paluch, S., Gruber, T., Martins, A., & Patterson, P. (2020) · Journal of service theory and practice · doi:10.1108/jstp-04-2019-0088 · Cited by 494 · see citing works
Pu, L., Moyle, W., Jones, C., & Todorovic, M. (2019) · The Gerontologist · doi:10.1093/geront/gny046 · Cited by 516 · see citing works
Artificial intelligence for good health: a scoping review of the ethics literature.
Murphy, K., Di Ruggiero, E., Upshur, R., Willison, D. J., Malhotra, N., Cai, J. C., Malhotra, N., Lui, V., & Gibson, J. (2021) · BMC Medical Ethics · doi:10.1186/s12910-021-00577-8 · Cited by 435 · see citing works
The use of care robots in aged care: A systematic review of argument-based ethics literature
Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C. (2017) · Archives of Gerontology and Geriatrics · doi:10.1016/j.archger.2017.08.014 · Cited by 262 · see citing works
Self-citationPredicted Influences of Artificial Intelligence on the Domains of Nursing: Scoping Review
Buchanan, C., Howitt, M. L., Wilson, R., Booth, R. G., Risling, T., & Bamford, M. (2020) · JMIR Nursing · doi:10.2196/23939 · Cited by 238 · see citing works
Papadopoulos, I., Koulouglioti, C., Lazzarino, R., & Ali, S. (2020) · BMJ Open · doi:10.1136/bmjopen-2019-033096 · Cited by 219 · see citing works
Artificial Emotional Intelligence in Socially Assistive Robots for Older Adults: A Pilot Study
Abdollahi, H., Mahoor, M. H., Zandie, R., Siewierski, J., & Qualls, S. H. (2022) · IEEE Transactions on Affective Computing · doi:10.1109/taffc.2022.3143803 · Cited by 209 · see citing works
Trust in socially assistive robots: Considerations for use in rehabilitation
Langer, A., Feingold-Polak, R., Mueller, O., Kellmeyer, P., & Levy‐Tzedek, S. (2019) · Neuroscience & Biobehavioral Reviews · doi:10.1016/j.neubiorev.2019.07.014 · Cited by 179 · see citing works
Social Robots in Therapy and Care
Cifuentes, C. A., Pinto-Bernal, M. J., Céspedes, N., & Múnera, M. (2020) · Current Robotics Reports · doi:10.1007/s43154-020-00009-2 · Cited by 158 · see citing works
Abbott, R. A., Orr, N., McGill, P., Whear, R., Bethel, A. C., Garside, R., Stein, K., & Coon, J. T. (2019) · International Journal of Older People Nursing · doi:10.1111/opn.12239 · Cited by 152 · see citing works
The promise of technology in the future of dementia care
Moyle, W. (2019) · Nature Reviews Neurology · doi:10.1038/s41582-019-0188-y · Cited by 130 · see citing works
Robots for Elderly Care: Review, Multi-Criteria Optimization Model and Qualitative Case Study
Sawik, B., Tobis, S., Baum, E., Suwalska, A., Kropińska, S., Stachnik, K., Bernabeu, E. P., Cildoz, M., Agustín, A., & Wieczorowska–Tobis, K. (2023) · Healthcare · doi:10.3390/healthcare11091286 · Cited by 107 · see citing works
Vandemeulebroucke, T., Dzi, K. T. J., & Gastmans, C. (2021) · Archives of Gerontology and Geriatrics · doi:10.1016/j.archger.2021.104399 · Cited by 96 · see citing works
Self-citationPapadopoulos, I., Koulouglioti, C., & Ali, S. (2018) · Contemporary Nurse · doi:10.1080/10376178.2018.1519374 · Cited by 92 · see citing works
A Systematic Review of Ten Years of Research on Human Interaction with Social Robots
Lambert, A., Norouzi, N., Bruder, G., & Welch, G. (2020) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2020.1801172 · Cited by 89 · see citing works
The concept of vulnerability in aged care: a systematic review of argument-based ethics literature
Sanchini, V., Sala, R., & Gastmans, C. (2022) · BMC Medical Ethics · doi:10.1186/s12910-022-00819-3 · Cited by 88 · see citing works
Self-citationGasteiger, N., Ahn, H. S., Lee, C., Lim, J., MacDonald, B. A., Kim, G. H., & Broadbent, E. (2022) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3533726 · Cited by 78 · see citing works
Care Robot Orientation: What, Who and How? Potential Users’ Perceptions
Johansson‐Pajala, R., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., Melkas, H., & Gustafsson, C. (2020) · International Journal of Social Robotics · doi:10.1007/s12369-020-00619-y · Cited by 73 · see citing works
Krause‐Parello, C. A., Gulick, E. E., & Basin, B. (2019) · Anthrozoös · doi:10.1080/08927936.2019.1569906 · Cited by 75 · see citing works
Gasteiger, N., Ahn, H. S., Fok, C., Lim, J., Christopher, L., MacDonald, B. A., Kim, G. H., & Broadbent, E. (2021) · Assistive Technology · doi:10.1080/10400435.2021.1877210 · Cited by 70 · see citing works
Fields, N. L., Xu, L., Greer, J., & Murphy, E. R. (2019) · Aging & Mental Health · doi:10.1080/13607863.2019.1699016 · Cited by 67 · see citing works
Pirhonen, J., Melkas, H., Laitinen, A., & Pekkarinen, S. (2019) · Ethics and Information Technology · doi:10.1007/s10676-019-09524-z · Cited by 60 · see citing works
Chiu, C., Hu, J.-C., Lo, Y., & Chang, E.-Y. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17155335 · Cited by 61 · see citing works
Pirhonen, J., Tiilikainen, E., Pekkarinen, S., Lemivaara, M., & Melkas, H. (2020) · Futures · doi:10.1016/j.futures.2020.102640 · Cited by 62 · see citing works
Vandemeulebroucke, T., de Casterlé, B. D., Welbergen, L., Massart, M., & Gastmans, C. (2019) · The Journals of Gerontology Series B · doi:10.1093/geronb/gbz070 · Cited by 56 · see citing works
Self-citationDigital Social Policy: Past, Present, Future
Henman, P. W. F. (2022) · Journal of Social Policy · doi:10.1017/s0047279422000162 · Cited by 61 · see citing works
Sustainable Adaptation of New Technology—The Case of Humanoids Used for the Care of Older Adults
Ejdys, J., & Halicka, K. (2018) · Sustainability · doi:10.3390/su10103770 · Cited by 21 · see citing works
Fracasso, F., Buchweitz, L., Theil, A., Cesta, A., & Korn, O. (2022) · International Journal of Social Robotics · doi:10.1007/s12369-022-00884-z · Cited by 49 · see citing works
Kiuchi, K., Otsu, K., & Hayashi, Y. (2023) · Behaviour and Information Technology · doi:10.1080/0144929x.2023.2286528 · Cited by 50 · see citing works
Park, Y., Chang, H., Lee, M. H., & Lee, S. H. (2019) · BMC Geriatrics · doi:10.1186/s12877-019-1227-7 · Cited by 47 · see citing works
Designing Conversational AI for Aging: A Systematic Review of Older Adults' Perceptions and Needs
Huang, Y.-H., Zhou, Q., & Piper, A. M. (2025) · International Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3713578 · Cited by 54 · see citing works
Robot for health data acquisition among older adults: a pilot randomised controlled cross-over trial
Boumans, R., van Meulen, F., Hindriks, K. V., Neerincx, M. A., & Rikkert, M. G. M. O. (2019) · BMJ Quality & Safety · doi:10.1136/bmjqs-2018-008977 · Cited by 40 · see citing works
Robot-Delivered Cognitive Stimulation Games for Older Adults
Gasteiger, N., Ahn, H. S., Gasteiger, C., Lee, C., Lim, J., Fok, C., MacDonald, B. A., Kim, G. H., & Broadbent, E. (2021) · ACM Transactions on Human-Robot Interaction · doi:10.1145/3451882 · Cited by 39 · see citing works
Are we ready for hotel robots after the pandemic? A profile analysis
Binesh, F., & Baloğlu, Ş. (2023) · Computers in Human Behavior · doi:10.1016/j.chb.2023.107854 · Cited by 37 · see citing works
Mahieu, L., Cavolo, A., & Gastmans, C. (2018) · Aging & Mental Health · doi:10.1080/13607863.2018.1428938 · Cited by 37 · see citing works
Self-citationMoral psychology of nursing robots: Exploring the role of robots in dilemmas of patient autonomy
Laakasuo, M., Palomäki, J., Kunnari, A., Rauhala, S., Drosinou, M., Halonen, J., Lehtonen, N., Koverola, M., Repo, M., Sundvall, J. R. I., et al. (2022) · European Journal of Social Psychology · doi:10.1002/ejsp.2890 · Cited by 43 · see citing works
Evaluating the Sense of Safety and Security in Human–Robot Interaction with Older People
Akalın, N., Kristoffersson, A., & Loutfi, A. (2019) · Human-computer interaction series · doi:10.1007/978-3-030-17107-0_12 · Cited by 35 · see citing works
User Requirements for Inclusive Technology for Older Adults
Jovanovic, M., Angeli, A. D., McNeill, A. R., & Coventry, L. (2021) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2021.1921365 · Cited by 35 · see citing works
Irfan, B., Céspedes, N., Casas, J., Senft, E., Gutiérrez, L. F., Rincón-Roncancio, M., Cifuentes, C. A., Belpaeme, T., & Múnera, M. (2022) · User Modeling and User-Adapted Interaction · doi:10.1007/s11257-022-09323-0 · Cited by 35 · see citing works
Ethics of socially assistive robots in aged-care settings: a socio-historical contextualisation
Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C. (2019) · Journal of Medical Ethics · doi:10.1136/medethics-2019-105615 · Cited by 33 · see citing works
Self-citationEthical issues in assistive ambient living technologies for ageing well
Panico, F., Cordasco, G., Vogel, C. M., Trojano, L., & Esposito, A. A. (2020) · Multimedia Tools and Applications · doi:10.1007/s11042-020-09313-7 · Cited by 32 · see citing works
"That's Something for Children"
Paluch, R., & Müller, C. (2022) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3492850 · Cited by 31 · see citing works
Felding, S. A., Koh, W. Q., Teupen, S., Budak, K. B., Uribe, F. L., & Roes, M. (2023) · International Journal of Social Robotics · doi:10.1007/s12369-023-01012-1 · Cited by 31 · see citing works
Guo, F., Li, M., Chen, J., & Duffy, V. G. (2021) · Behaviour and Information Technology · doi:10.1080/0144929x.2021.1876763 · Cited by 32 · see citing works
Service robots and initial trust dynamics: consumers’ ethical challenges in tourism and hospitality
Lin, B., & Lee, W. (2025) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2025.2468460 · Cited by 32 · see citing works
Robinson, N., & Kavanagh, D. J. (2021) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2021.102700 · Cited by 32 · see citing works
Human–robot interactions and experiences of staff and service robots in aged care
Chira, V. A. M., Miller, E., Martin, L., & Caldwell, G. A. (2025) · Scientific Reports · doi:10.1038/s41598-025-86255-w · Cited by 29 · see citing works
Tobis, S., Piasek-Skupna, J., Neumann‐Podczaska, A., Suwalska, A., & Wieczorowska–Tobis, K. (2023) · Journal of Medical Internet Research · doi:10.2196/46617 · Cited by 30 · see citing works
Elderly’s acceptance of companion robots from the perspective of user factors
Huang, T., & Huang, C. (2019) · Universal Access in the Information Society · doi:10.1007/s10209-019-00692-9 · Cited by 28 · see citing works
Companion robots for older adults: Rodgers’ evolutionary concept analysis approach
Kim, J., Kim, S., Kim, S., Lee, E., Heo, Y., Hwang, C.-Y., Choi, Y.-Y., Kong, H., Ryu, H., & Lee, H. (2021) · Intelligent Service Robotics · doi:10.1007/s11370-021-00394-3 · Cited by 26 · see citing works
Assche, M. V., Moreels, T., Petrović, M., Cambier, D. C., Calders, P., & VELDE, D. V. D. (2021) · Scandinavian Journal of Occupational Therapy · doi:10.1080/11038128.2021.2009560 · Cited by 27 · see citing works
Addressing joint action challenges in HRI: Insights from psychology and philosophy
Belhassein, K., Castro, V. F., Mayima, A., Clodic, A., Pacherie, É., Guidetti, M., Alami, R., & Cochet, H. (2021) · Acta Psychologica · doi:10.1016/j.actpsy.2021.103476 · Cited by 28 · see citing works
Toms, G. R., Verity, F., & Orrell, A. (2019) · Technology in Society · doi:10.1016/j.techsoc.2019.01.004 · Cited by 26 · see citing works
Raigoso, D., Céspedes, N., Cifuentes, C. A., del‐Ama, A. J., & Múnera, M. (2021) · Brain Sciences · doi:10.3390/brainsci11060738 · Cited by 25 · see citing works
Tobis, S., Piasek-Skupna, J., Cylkowska-Nowak, M., & Suwalska, A. (2022) · Sensors · doi:10.3390/s22051717 · Cited by 24 · see citing works
Koren, Y., Feingold-Polak, R., & Levy‐Tzedek, S. (2022) · International Journal of Social Robotics · doi:10.1007/s12369-022-00909-7 · Cited by 24 · see citing works
Ciuffreda, I., Amabili, G., Casaccia, S., Benadduci, M., Margaritini, A., Maranesi, E., Marconi, F., Masi, A. D., Alberts, J. W., de Koning, J., et al. (2023) · International Journal of Social Robotics · doi:10.1007/s12369-023-01038-5 · Cited by 24 · see citing works
Akzeptanz von assistiven Robotern im Pflege- und Gesundheitsbereich
Rebitschek, F. G., & Wagner, G. G. (2020) · Zeitschrift für Gerontologie und Geriatrie · doi:10.1007/s00391-020-01780-9 · Cited by 23 · see citing works
Designing Robots for Elderly from the Perspective of Potential End-Users: A Sociological Approach
Betlej, A. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19063630 · Cited by 22 · see citing works
Robotic technologies and well-being for older adults living at home
Ge, G. L., & Schleimer, S. C. (2022) · Journal of Services Marketing · doi:10.1108/jsm-03-2022-0076 · Cited by 22 · see citing works
Haltaufderheide, J., Lucht, A., Strünck, C., & Vollmann, J. (2023) · Science and Engineering Ethics · doi:10.1007/s11948-022-00419-9 · Cited by 25 · see citing works
Ma, C., Chen, P., Ren, L., Fan, A., & Ongsakul, V. (2023) · Journal of Hospitality and Tourism Technology · doi:10.1108/jhtt-01-2022-0020 · Cited by 22 · see citing works
Sørensen, L., Johannesen, D. T. S., & Johnsen, H. M. (2024) · Assistive Technology · doi:10.1080/10400435.2024.2337194 · Cited by 22 · see citing works
Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C. (2021) · Science and Engineering Ethics · doi:10.1007/s11948-021-00296-8 · Cited by 18 · see citing works
Self-citationTanner, A., Urech, A., Schulze, H., & Manser, T. (2023) · JMIR Rehabilitation and Assistive Technologies · doi:10.2196/48031 · Cited by 18 · see citing works
Robotic assistance for people with dementia: a viable option for the future?
Gerłowska, J., Furtak-Niczyporuk, M., & Rejdak, K. (2020) · Expert Review of Medical Devices · doi:10.1080/17434440.2020.1770592 · Cited by 19 · see citing works
Sollten Pflegeroboter auch sexuelle Assistenzfunktionen bieten?
Döring, N. M. (2018) · Springer eBooks · doi:10.1007/978-3-658-22698-5_14 · Cited by 17 · see citing works
A scoping review of post-diagnostic dementia supports for people with intellectual disability
Dennehy, H., Allen, A. P., McGlinchey, E., Buttery, N., García-Domínguez, L., Chansler, R., Corr, C., Dunne, P., Kennelly, S., Daly, L., et al. (2022) · Aging & Mental Health · doi:10.1080/13607863.2022.2130171 · Cited by 16 · see citing works
Shi, W., Zhou, W., Wang, R., Shen, H., Xu, N., & Wang, J. (2025) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2025.105084 · Cited by 15 · see citing works
Igarashi, T., Nihei, M., Inoue, T., Sugawara, I., & Kamata, M. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph191811319 · Cited by 17 · see citing works
The Use of Robotic Technology in the Healthcare of People above the Age of 65—A Systematic Review
Leonardsen, A. L., Hardeland, C., Helgesen, A. K., Bååth, C., Busso, L. A. D., & Grøndahl, V. A. (2023) · Healthcare · doi:10.3390/healthcare11060904 · Cited by 15 · see citing works
Hsu, L.-J., Foster, A., Šabanović, S., & Chung, C.-F. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3714105 · Cited by 14 · see citing works
New Eldercare Robot with Path-Planning and Fall-Detection Capabilities
Elwaly, A., Abdellatif, A., & El-Shaer, Y. (2024) · Applied Sciences · doi:10.3390/app14062374 · Cited by 14 · see citing works
Perceptions of socially assistive robots: A pilot study exploring older adults’ concerns
Harrington, E. E., Bishop, A. J., Do, H. M., & Sheng, W. (2021) · Current Psychology · doi:10.1007/s12144-021-01627-5 · Cited by 14 · see citing works
Digital Technologies and Civil Society
Lynn, T., Rosati, P., Conway, E., Curran, D., Fox, G., & O’Gorman, C. (2022) · Springer eBooks · doi:10.1007/978-3-030-91247-5_5 · Cited by 32 · see citing works
Chou, Y.-H., Wang, S.-Y. B., & Lin, Y. (2018) · Journal of Asian Public Policy · doi:10.1080/17516234.2018.1492315 · Cited by 14 · see citing works
Huang, T., & Liu, H. (2019) · Sustainability · doi:10.3390/su11154139 · Cited by 14 · see citing works
Lei, J., Liang, Y., Su, Z., Dong, P., Liang, J., & Lin, L. (2024) · Journal of Gerontological Social Work · doi:10.1080/01634372.2024.2339992 · Cited by 13 · see citing works
Robotics in Care Services : A Finnish Roadmap
Hennala, L., Koistinen, P., Kyrki, V., Kämäräinen, J., Laitinen, A., Lanne, M., Lehtinen, H., Leminen, S., Melkas, H., Niemelä, M., et al. (2017) · Tampere University Institutional Repository (Tampere University) · Cited by 13 · see citing works
A Networked Intelligent Elderly Care Model Based on Nursing Robots to Achieve Healthy Aging
Ji, W., Luo, R., Sun, Y., Yang, M., Liu, Y., Chen, H. Q., Lin, D., Su, Z., Tao, G., Chen, D., et al. (2025) · Research · doi:10.34133/research.0592 · Cited by 12 · see citing works
Humanoid and android robots in the imaginary of adolescents, young adults and seniors
Esposito, A. A., Cuciniello, M., Amorese, T., Vinciarelli, A., & Cordasco, G. (2022) · Journal of Ambient Intelligence and Humanized Computing · doi:10.1007/s12652-022-03806-z · Cited by 12 · see citing works
Pisoni, G. (2020) · Journal of Systems and Information Technology · doi:10.1108/jsit-03-2020-0038 · Cited by 11 · see citing works
Sørensen, L., Johannesen, D. T. S., Melkas, H., & Johnsen, H. M. (2024) · BMC Health Services Research · doi:10.1186/s12913-024-10857-9 · Cited by 10 · see citing works
Socially assistive robots and meaningful work: the case of aged care
Voinea, C., & Wangmo, T. (2025) · Humanities and Social Sciences Communications · doi:10.1057/s41599-025-05498-0 · Cited by 10 · see citing works
Does Humanness Matter? An Ethical Evaluation of Sharing Care Work with Social Robots
Mihailov, E., & Wangmo, T. (2025) · Science and Engineering Ethics · doi:10.1007/s11948-025-00547-y · Cited by 10 · see citing works
Zhu, T., Ahn, H. S., Broadbent, E., MacDonald, B. A., & Gasteiger, N. (2025) · International Journal of Social Robotics · doi:10.1007/s12369-025-01299-2 · Cited by 10 · see citing works
Improving Inclusivity in Robotics Design: An Exploration of Methods for Upstream Co-Creation
de Saille, S., Kipnis, E., Potter, S., Cameron, D. S., Webb, C., Winter, P., O’Neill, P., Gold, R., Halliwell, K., Alboul, L., et al. (2022) · Frontiers in Robotics and AI · doi:10.3389/frobt.2022.731006 · Cited by 10 · see citing works
Slane, A., & Pedersen, I. (2024) · AI & Society · doi:10.1007/s00146-024-01894-3 · Cited by 10 · see citing works
Xu, L., Fields, N. L., Greer, J., Tamplain, P. M., Bricout, J. C., Sharma, B. B., & Doelling, K. L. (2022) · PLoS ONE · doi:10.1371/journal.pone.0273479 · Cited by 9 · see citing works
Coaching Robots for Younger Seniors: Do They Get What They Expect? Insights from an Austrian Study
Schneider, C., & Bousbiat, H. (2023) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph20042965 · Cited by 9 · see citing works
Persson, M. (2020) · Journal of Sociology and Social Work · doi:10.15640/jssw.v8n1a1 · Cited by 9 · see citing works
9 Assistive robots in care: Expectations and perceptions of older people
Hoppe, J. A., Johansson‐Pajala, R., Gustafsson, C., Melkas, H., Tuisku, O., Pekkarinen, S., Hennala, L., & Thommes, K. (2020) · De Gruyter eBooks · doi:10.1515/9783110677485-009 · Cited by 10 · see citing works
Manuhara, G. W. M., Muthugala, M. A. V. J., & Jayasekara, A. G. B. P. (2018) · Moratuwa Engineering Research Conference (MERCon) · doi:10.1109/mercon.2018.8421933 · Cited by 9 · see citing works
Human-Machine Collaboration: Definitions, Models, and Socio-Economic Impacts
Sun, J., & Qiu, L. (2025) · International Journal of Crowd Science · doi:10.26599/ijcs.2025.9100004 · Cited by 8 · see citing works
Jung, H. W., Park, J. Y., Holoubek, T., Kim, W. J., & Park, J. (2025) · International Journal of Social Robotics · doi:10.1007/s12369-025-01323-5 · Cited by 7 · see citing works
Haines, D. D., Rose, S. A., Cowan, F. M., Mahmoud, F. F., Rizvanov, A. A., & Tósaki, Á. (2025) · Biomolecules · doi:10.3390/biom15111501 · Cited by 6 · see citing works
Aging between Participation and Simulation
Haltaufderheide, J., Hovemann, J., & Vollmann, J. (2020) · De Gruyter eBooks · doi:10.1515/9783110677485 · Cited by 6 · see citing works
Emotionale Reaktionen älterer Menschen gegenüber Sozial Assistiven Robotern
Ruf, E., Pauli, C., & Misoch, S. (2022) · Gruppe Interaktion Organisation Zeitschrift für Angewandte Organisationspsychologie (GIO) · doi:10.1007/s11612-022-00641-w · Cited by 7 · see citing works
Humanoid Robot: Application and Influence
Choudhury, A., Li, H., & Greene, C. (2018) · International Journal of Applied Science - Research and Review · doi:10.21767/2394-9988.100082 · Cited by 6 · see citing works
Yeo, Y., Lau, Y., Ang, W. W., Wong, Q. F., Tam, H. L., Loh, W. L., Wong, S. H., & Lau, S. T. (2023) · Geriatric Nursing · doi:10.1016/j.gerinurse.2023.10.012 · Cited by 5 · see citing works
- Authors
- Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C.
- Affiliations
- KU Leuven (BE)
- Academic Centre for Nursing and Midwifery, KU Leuven – University of Leuven, Leuven, Belgium
- Corresponding author
- Vandemeulebroucke, Tijs
- Venue
- Aging & Mental Health
- Publisher
- Informa UK Limited
- Published
- 2017-02-09
- Volume
- 22
- Issue
- 2
- Pages
- 149-167
- ISSN
- 1360-7863 (ISSN-L)
- 1364-6915
- OpenAlex
- W2586081748
- Cited by
- 160
- References
- 47
- Citations by year
- 2026: 10 · 2025: 20 · 2024: 16 · 2023: 17 · 2022: 21 · 2021: 23 · 2020: 21 · 2019: 20 · 2018: 10 · 2017: 2
- FWCI
- 2.24
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Aging & Mental Health (publishedVersion)
- PubMed (publishedVersion)
- Lirias (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Keywords
- socially assistive robots, older adults, elderly care, user perception, human-robot interaction, robot appearance, ethical considerations, technology acceptance, lived experience
- MeSH terms
- Aged, Aging, Health Services for the Aged, Humans, Robotics, Self-Help Devices, Social Perception
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
