COVID-19 pandemic-online education in the new normal and the next normal
Open accessAbstract
The development and advancement of information technology provide a technical platform for education reform and opportunities for innovation in education. The global COVID-19 pandemic has created a new normal that further springboards such opportunities to large scale implementation of online education. Because online education has the advantages of flexibility, information accessibility, global reach, equity, innovation, and efficiency, a growing number of educational institutions are offering degree-granting distance and hybrid education programs. However, online education also has its shortcomings, which include technological constraints, the lack of a sense of belonging and connectedness, the presence of distractions, and a lack of engagement. Learners who have basic technical skills and access to technology (i.e., hardware and software), and are self-motivated in learning as well as self-disciplined in time management can succeed in online education. Online education in the post-COVID-19 pandemic, which is the next normal, will continue to play an important role. By incorporating artificial intelligence and mobile education, online education will co-exist with traditional education to provide more education options, promote education equity, and enhance education innovation.
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A natural by-product of the transition to online learning environments is the generation and logging of more data points from the learning process that can be used in AI-based methods to assess and drive student engagement and provide personalized feedback.
“Moreover, a natural by-product of the transition to online learning environments is the generation and logging of more data points from the learning process (Xie et al., 2020) that can be used in AI-based methods to assess and drive student engagement and provide personalized feedback.”
From Proactive and reactive engagement of artificial intelligence methods for education: a review (2023) · cites this paper as Xie et al., 2020
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Proactive and reactive engagement of artificial intelligence methods for education: a review
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- Authors
- Xie, X., Siau, K., & Nah, F. F.-H.
- Affiliations
- Hunan University (CN)
- Missouri University of Science and Technology (US)
- Corresponding author
- Xie, Xin
- Venue
- Journal of Information Technology Case and Application Research
- Publisher
- Informa UK Limited
- Published
- 2020-07-02
- Volume
- 22
- Issue
- 3
- Pages
- 175-187
- ISSN
- 1522-8053 (ISSN-L)
- 2333-6897
- OpenAlex
- W3102947614
- Cited by
- 338
- References
- 14
- Citations by year
- 2026: 10 · 2025: 39 · 2024: 61 · 2023: 86 · 2022: 100 · 2021: 41 · 2020: 1
- FWCI
- 86.38
- Type
- journal article
- Language
- en
- Open access
- Licence
- other-oa
- Locations
- Journal of Information Technology Case and Application Research (publishedVersion)
- Singapore Management University Institutional Knowledge (InK) (Singapore Management University) (submittedVersion, other-oa)
- Topics
- Social Sciences › Education › Education during COVID-19 pandemic
- Physical Sciences › Computer Science › Information Systems › Educational Innovations and Technology
- Social Sciences › Education › E-Learning and COVID-19
- Keywords
- online learning, COVID-19 pandemic, distance education, hybrid learning, educational equity, student engagement, technological barriers, artificial intelligence in education, mobile learning, educational innovation, post-pandemic education
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