Cited by 102Quality and Supply ManagementManagement and Optimization TechniquesManagement Systems and Quality Improvement

The human dimension of lean: a literature review

Open access
Magnani, Florian, Carbone, Valentina, Moatti, Valérie·2019·Supply Chain Forum: An International Journal

Abstract

Interest in lean, the managerial system exemplified by the Toyota Production System, has gradually spread throughout different industries since the 1980s. Compared to mass production systems, lean systems ultimately transform the way employees act within their work environment. Despite significant improvements in operations management, the human dimension of lean has received surprisingly limited attention from the academic realm, until recently. This study serves primarily as a literature review of articles at the crossroads between the technical part of lean and its human-related issues. We reviewed 95 articles and our analysis provides a clearer view of the evolution of lean literature with regard to its human elements. The different levels of analysis can be summarised as follows: lean’s impact on working conditions and employee outcomes, HR practices as facilitators of lean adoption, and employee development as a moderator of lean adoption. We conclude with a framework that serves as a potential guide to include the human dimension of lean in research.

Integrity signals

Registry

Crossref · 10.1080/16258312.2019.1570653

Cites

95 of 95 references verified0 citation errors · 0 not checkable

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Authors
Magnani, F., Carbone, V., & Moatti, V.
Affiliations
ESCP Business School (FR)
Corresponding author
Magnani, Florian
Venue
Supply Chain Forum: An International Journal
Published
2019-01-24
Volume
20
Issue
2
Pages
132-144
ISSN
  • 1624-6039 (ISSN-L)
  • 1625-8312
OpenAlex
W2911868040
Cited by
102
References
99
Citations by year
2026: 8 · 2025: 9 · 2024: 10 · 2023: 13 · 2022: 12 · 2021: 45 · 2020: 5
FWCI
20.62
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • Supply Chain Forum an International Journal (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • HAL (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Optimization Techniques
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Management Systems and Quality Improvement
Keywords
lean manufacturing, Toyota Production System, employee behavior, working conditions, employee outcomes, human resource management practices, lean adoption, employee development

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