Relationship between employee involvement and lean manufacturing and its effect on performance in a rigid continuous process industry
Open accessAbstract
This research aims to empirically test the effect of employee involvement on lean manufacturing (LM), and the effect of LM on production outcomes. Employee involvement is operationalised through four related variables: empowerment, training, contingent remuneration and communication. The effects are tested by recording management perceptions in a different industrial sector from those usually studied in previous research – ceramic manufacturers, a highly competitive and internationally successful sector. We obtained data from 101 ceramic tile plants (64% of response rate) in the Valencia region of Spain. This approach is developed using a statistical method called partial least squares. All paths are significant except for contingent remuneration; specifically, relationships were found between empowerment, training, communication and LM, and between LM and performance.
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LM had a positive effect on production outcomes.
“Employee involvement had a positive effect on LM, which, in turn, affect production outcomes”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Marin-Garcia and Bonavia (2015)
Employee involvement had a positive effect on LM.
“Employee involvement had a positive effect on LM, which, in turn, affect production outcomes”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Marin-Garcia and Bonavia (2015)
In developed countries, LM implementation improved productivity.
“productivity(Marin-GarciaandBonavia,2015)”
From A systematic literature review of lean manufacturing implementation in manufacturing-based sectors of the developing and developed countries (2022) · cites this paper as Marin-Garcia and Bonavia, 2015
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Arca, J. G., Prado, J. C. P., & Fernández‐González, A. J. (2018) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/ijpdlm-05-2017-0199 · Cited by 53 · see citing works
Rezaei, A., Galankashi, M. R., Mansoorzadeh, S., & Rafiei, F. M. (2020) · Engineering Management Journal · doi:10.1080/10429247.2020.1753490 · Cited by 50 · see citing works
Singh, C., Singh, D., & Khamba, J. S. (2020) · Journal of Science and Technology Policy Management · doi:10.1108/jstpm-08-2019-0080 · Cited by 50 · see citing works
Empowering digital twins with eXtended reality collaborations
Stacchio, L., Angeli, A., & Marfia, G. (2022) · Virtual Reality & Intelligent Hardware · doi:10.1016/j.vrih.2022.06.004 · Cited by 50 · see citing works
HR management during lean production adoption
Martínez‐Jurado, P. J., Moyano‐Fuentes, J., & Gómez, P. J. (2013) · Management Decision · doi:10.1108/00251741311326545 · Cited by 49 · see citing works
Jurburg, D., Viles, E., Tanco, M., Mateo, R., & Lleó, Á. (2019) · The TQM Journal · doi:10.1108/tqm-10-2018-0135 · Cited by 40 · see citing works
The effects of lean implementation on hospital financial performance
Narayanan, S., Vickery, S. K., Nicolae, M. L., Castel, M. J., & McLeod, M. K. (2021) · Decision Sciences · doi:10.1111/deci.12510 · Cited by 43 · see citing works
Arumugam, V., Kannabiran, G., & Vinodh, S. (2020) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2020.1791067 · Cited by 40 · see citing works
Human centred lean – introducing the people value stream
Hines, P. (2022) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-03-2021-0061 · Cited by 35 · see citing works
Barcia, K. F., Garcia-Castro, L., & Abad-Morán, J. (2022) · Sustainability · doi:10.3390/su14053051 · Cited by 32 · see citing works
Mamat, R. C., Deros, B. M., Rahman, M. N. A., Omar, M. K., & Abdullah, S. (2015) · Jurnal Teknologi · doi:10.11113/jt.v77.6910 · Cited by 34 · see citing works
Integrating Theory of Constraints, Lean and Six Sigma: a framework development and its application
Gupta, M. C., Digalwar, A. K., Gupta, A. K., & Goyal, A. (2022) · Production Planning & Control · doi:10.1080/09537287.2022.2071351 · Cited by 38 · see citing works
Malik, M., & Abdallah, S. (2020) · Industrial Management & Data Systems · doi:10.1108/imds-09-2019-0460 · Cited by 30 · see citing works
“For example, studies that investigated SME process industries 351 (Marin-Garcia and Bonavia, 2015), SME manufacturing firms (Godinho Filho et al., 2016), SME 352 manufacturing firms (Knol et al., 2018) and SMEs (Yadav et al., 2019a) reported statistically 353 significant results for the employee…”
ResultA valid and reliable scale for measuring middle managers’ trustworthiness in continuous improvement
Lleó, Á., Ruiz‐Palomino, P., Viles, E., & Muñoz‐Villamizar, A. (2021) · International Journal of Production Economics · doi:10.1016/j.ijpe.2021.108280 · Cited by 29 · see citing works
Erkayman, B. (2018) · International Journal of Production Research · doi:10.1080/00207543.2018.1527048 · Cited by 30 · see citing works
Afum, E., Gao, Y., Agyabeng‐Mensah, Y., & Sun, Z. (2021) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-09-2020-0352 · Cited by 28 · see citing works
The impact of lean practices on performance: based on meta-analysis and Bayesian network
Liu, C., Niu, Z.-W., & Li, Q.-L. (2020) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2018.1471352 · Cited by 29 · see citing works
“(1) Uhrin, Bruque-Cámara, and Moyano-Fuentes (2017), (2) Marodin, Frank, Tortorella, and Saurin (2016), (3) Marin-Garcia and Bonavia (2015), (4) Bortolotti et al. (2015b), (5) Chavez et al. (2015), (6) Wiengarten, Gimenez, Fynes, and Ferdows (2015), (7) AL-Tahat and Jalham (2015), (8) Khanchanapong…”
Basu, P., Ghosh, I., & Dan, P. K. (2018) · Management Science Letters · doi:10.5267/j.msl.2017.10.001 · Cited by 24 · see citing works
“…LM implementation are 5S concept (Mahapatra & Mohanty, 2007; Salem et al., 2016), Quality Circles (Jasti & Kodali, 2015; Karlsson & Åhlström, 1996, Marin-Garcia & Bonavia, 2015), Jidoka (Gupta & Jain, 2013; Liker & Morgan, 2006), PDCA (plan-do-check-act) cycle (Begam et al., 2013; Salem et al.,…”
Basu, P., Chatterjee, D., Ghosh, I., & Dan, P. K. (2020) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-12-2019-0455 · Cited by 24 · see citing works
Arca, J. G., Prado, J. C. P., & Garrido, A. T. G.-P. (2019) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2019.101889 · Cited by 23 · see citing works
Bashar, A., Sakib, M. N., Rahman, M. M., Tabassum, F., & Sabah, S. (2023) · Quality Management Journal · doi:10.1080/10686967.2023.2285041 · Cited by 22 · see citing works
Importance of first-line employees in lean implementation in SMEs: a systematic literature review
Knapić, V., Rusjan, B., & Božič, K. (2022) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-08-2021-0141 · Cited by 24 · see citing works
Minshull, L. K., Dehe, B., & Kotcharin, S. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.06.052 · Cited by 23 · see citing works
Ooi, L. L., Teh, S. Y., & Cheang, P. Y. S. (2023) · Management Research Review · doi:10.1108/mrr-06-2022-0448 · Cited by 27 · see citing works
A Fuzzy Logic Control application to the Cement Industry
Sellitto, M. A., Balugani, E., Gamberini, R., & Rimini, B. (2018) · IFAC-PapersOnLine · doi:10.1016/j.ifacol.2018.08.277 · Cited by 22 · see citing works
Jagannathan, M., Roy, D., & Delhi, V. S. K. (2022) · CSI Transactions on ICT · doi:10.1007/s40012-022-00355-w · Cited by 21 · see citing works
“Employee-focussed and learning-oriented strategy is a hallmark of lean organizations [49].”
BackgroundKovács, T., Kő, A., & Demeter, K. (2020) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-01-2019-0004 · Cited by 23 · see citing works
de Oliveira, J. A. D., Ganga, G. M. D., Godinho, M., Silva, D. A. L., dos Santos, M. D., Garde, I. A. A., Penchel, R., Espôsto, K. F., & Ometto, A. R. (2021) · Journal of Environmental Planning and Management · doi:10.1080/09640568.2021.1940888 · Cited by 19 · see citing works
“The research by Mart ınez-Jurado and Moyano-Fuentes (2014) presents contradictions and inconsistencies and suggests new prospects for the science.”
BackgroundDräger, P., & Letmathe, P. (2023) · Sustainability · doi:10.3390/su15097110 · Cited by 20 · see citing works
Aksoy, Y., Ayrancı, E., & Gözükara, E. (2016) · European Scientific Journal ESJ · doi:10.19044/esj.2016.v12n4p335 · Cited by 19 · see citing works
Assessment approach to stage of lean transformation cycle based on fuzzy nearness degree and TOPSIS
Liu, C., Niu, Z.-W., Chang, P., & Zhang, B. (2017) · International Journal of Production Research · doi:10.1080/00207543.2017.1355124 · Cited by 20 · see citing works
“The team can directly transform the lean knowledge into enterprise practice and, finally, achieve the goal of optimising the value delivery process and the performance of enterprises (Marin-Garcia and Bonavia 2015; Netland and Ferdows 2016).”
BackgroundThe application of dynamic game theory to participant's interaction mechanisms in lean management
Jing, S.-W., Li, R., Niu, Z.-W., & Yan, J.-N. (2020) · Computers & industrial engineering · doi:10.1016/j.cie.2019.106196 · Cited by 16 · see citing works
Strazzullo, S., Cricelli, L., Troise, C., & Camilleri, M. A. (2024) · Sustainable Development · doi:10.1002/sd.3211 · Cited by 19 · see citing works
People as the key factor in competitiveness: a framework for success in supply chain management
Prado, J. C. P., Arca, J. G., & Fernández‐González, A. J. (2018) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2018.1427499 · Cited by 17 · see citing works
“…Prado-Prado et al. (2012), Jaca, Santos, Errasti, and Viles (2012), Jaca, Viles, Mateo, and Santos (2012), Lam, O’Donnell, and Robertson (2015) and Marin-Garcia and Bonavia (2015): The commitment of top management; The commitment of personnel; Participation based on work teams; The availability…”
BackgroundSoft lean practices and organizational resilience in the service sector
Tortorella, G. L., Prashar, A., Antony, J., Vassolo, R. S., Cawley, A. M., Peimbert-García, R. E., & Nascimento, D. L. D. M. (2023) · Management Decision · doi:10.1108/md-06-2023-1034 · Cited by 16 · see citing works
Ferrazzi, M., Costa, F., Frecassetti, S., & Staudacher, A. P. (2025) · Cleaner Logistics and Supply Chain · doi:10.1016/j.clscn.2025.100219 · Cited by 15 · see citing works
Suleiman, M. A., Huo, B., & Ye, Y. (2021) · Industrial Management & Data Systems · doi:10.1108/imds-02-2021-0096 · Cited by 16 · see citing works
Torres, C. A. B., Paipa-Galeano, L. A., Jarrah-Nezhad, Y., Agudelo‐Otalora, L. M., & Millán, J. (2021) · Journal of Industrial Engineering and Management · doi:10.3926/jiem.3610 · Cited by 14 · see citing works
“…unions commitment; specific training for developing participation system both individually and as a team; availability of resources; adoption of a recognition/reward system for participants (Marín-García & Bautista-Poveda, 2010; García-Arca & Prado-Prado, 2011; Marin-Garcia & Bonavia, 2014).”
BackgroundWu, D., Liu, T., Wu, F. L., Bai, W., & Lin, X. (2022) · Chinese Management Studies · doi:10.1108/cms-04-2021-0126 · Cited by 13 · see citing works
An Empirical Study of the Application of Lean Tools in U.S. Industry
González, M. E., Quesada, G., Mora‐Monge, C. A., & Barton, M. E. (2019) · Quality Management Journal · doi:10.1080/10686967.2019.1647769 · Cited by 13 · see citing works
Deploying Sustainability Through Employee Participation. An Action Research Proposal
Arca, J. G., Garrido, A. T. G.-P., & Prado, J. C. P. (2023) · Systemic Practice and Action Research · doi:10.1007/s11213-023-09639-x · Cited by 11 · see citing works
“…competitive and sustainable behavior (Jørgensen et al. 2007; Scherrer-Rathje et al. 2009; García-Arca and Prado-Prado 2011; Jaca et al., 2012 (a, b); Marin-Garcia and Bonavia, 2014; García-Arca et al., 2018; Jurburg et al., 2019; Prado-Prado et al., 2020a; Wickramasinghe and Chathurani, 2021;…”
Measuring employee involvement in Lean Manufacturing efforts: proposal of a robust scale
de Medeiros, N. C., Filho, M. G., Callefi, M. H. B. M., Ganga, G. M. D., da Silva, J. M. N., Thürer, M., Negrão, L. L. L., & Lizarelli, F. L. (2025) · International Journal of Production Research · doi:10.1080/00207543.2024.2448767 · Cited by 15 · see citing works
“Bergquist and Westerberg (2014), Marin-Garcia and Bonavia (2015), Stadnicka and Antosz (2015), Roslin et al. (2019), van ( continued ).”
Gamage, I., Malik, M., Andargoli, A., & Chávez, R. (2025) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2025.3569876 · Cited by 11 · see citing works
Transforming product development and production to be lean for improving business performance
Bubber, D., Jain, R., Babber, G., & Shashi, S. (2022) · Benchmarking An International Journal · doi:10.1108/bij-01-2022-0004 · Cited by 14 · see citing works
Basu, P., & Dan, P. K. (2020) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-11-2017-0131 · Cited by 12 · see citing works
Paposa, K. K., Thakur, P., Antony, J., McDermott, O., & Garza‐Reyes, J. A. (2023) · The TQM Journal · doi:10.1108/tqm-12-2022-0355 · Cited by 10 · see citing works
Literature Review: Lean Manufacturing Assessment During the Time Period (2008-2017)
Albzeirat, M. K. (2018) · International Journal of Engineering Management · doi:10.11648/j.ijem.20180202.12 · Cited by 10 · see citing works
“Objective and Firm Classification The main objectives of previous studies [123-134] were based on exploring the financial and non-financial consequences of lean implementation, the improvement of the evaluation process and exploring the impact of employee’s participation in the implementation of lean.”
Enhancing participation through organizational drivers
Ruiz-Pérez, F., Lleó, Á., Viles, E., & Jurburg, D. (2020) · The TQM Journal · doi:10.1108/tqm-01-2020-0012 · Cited by 10 · see citing works
Matz, K., Foerstl, K. D., & Suurmond, R. (2024) · Journal of Business Logistics · doi:10.1111/jbl.12390 · Cited by 9 · see citing works
Thunyachairat, A., Jangkrajarng, V., Theeranuphattana, A., & Ramingwong, S. (2023) · International Journal of Professional Business Review · doi:10.26668/businessreview/2023.v8i5.2137 · Cited by 9 · see citing works
“…(Netland, T. H.,2016; Valente et al., 2020) no significant impact (Fullerton et al., 2003:Green Jr et al., 2014) and partially negative impact (Marin-Garcia and Bonavia, 2015; Maware et al., 2022) But, Jadhav et al. (2014) argued that not all manufacturing firms can successfully transform…”
BackgroundLean implementation in Indian manufacturing MSMES: a SAP-LAP analysis
Matharu, M., & Sinha, N. (2019) · Management and Production Engineering Review · doi:10.24425/mper.2019.128245 · Cited by 11 · see citing works
Enterprise-wide diagnostic in the UK SME: focus beyond tools and techniques
Kumar, M., & Harris, I. (2020) · Production Planning & Control · doi:10.1080/09537287.2020.1758822 · Cited by 9 · see citing works
“As discussed in the previous sub-section, it is important for the management to publicly recognise the contribution of employees, either financially or through other methods, to sustain CI culture and drive innovation in organisations (Bessant et al. 2001; Kim et al. 2011; Marin-Garcia and Bonavia, 2015).”
BackgroundPineda, J. A. C. (2021) · RECAI Revista de Estudios en Contaduría Administración e Informática · doi:10.36677/recai.v11i30.16919 · Cited by 9 · see citing works
An actor–network theory perspective for “Lean” interventions in manufacturing firms
Abdallah, S., Malik, M., & Chaudhry, U. (2020) · The TQM Journal · doi:10.1108/tqm-05-2019-0146 · Cited by 10 · see citing works
Lleó, Á., Viles, E., Jurburg, D., & Santos, J. (2020) · International Journal of Quality and Service Sciences · doi:10.1108/ijqss-10-2019-0118 · Cited by 9 · see citing works
Hekneby, T., Benders, J., & Ingvaldsen, J. A. (2021) · Journal of Industrial Engineering and Management · doi:10.3926/jiem.3263 · Cited by 9 · see citing works
“From an LP perspective, standards for work execution codify best practice and can—and should—be systematically refined through continuous improvement activities (Adler & Cole, 1993; Marin-Garcia & Bonavia, 2015).”
BackgroundInfluentialAfunwa, A. P., Agbaeze, E. K., Ike, N. M., & Isichei, E. E. (2020) · Cogent Business & Management · doi:10.1080/23311975.2020.1761637 · Cited by 11 · see citing works
“We adapted the study of Cua et al. (2001) and Marin-Garcia and Bonavia (2014) in framing the items in the scale for employee’s involvement.”
BackgroundMethodAlmeida, C. M., de Araújo, F. O., Abreu, C. G. S., & Batista, H. M. C. D. S. (2021) · Benchmarking An International Journal · doi:10.1108/bij-06-2020-0277 · Cited by 8 · see citing works
Improving through employee participation: The case of a Spanish food manufacturer
González-Boubeta, I., Portela-Caramés, I., & Prado-Prado, J. (2021) · Journal of Industrial Engineering and Management · doi:10.3926/jiem.3362 · Cited by 2 · see citing works
“In this regard, several authors (Jaca, Viles et al., 2012; Marín-García & Bonavia, 2015; Marín-García et al., 2008; Prado-Prado et al., 2020; O'Donoghue, Stanton & Bartram, 2011) have been able to identify those factors in their research.”
BackgroundHamja, A., Latif, M. A., Marma, M., Haq, M. M., Mustafa, M. A., & Morshed, M. S. (2025) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-09-2024-0659 · Cited by 7 · see citing works
Afum, E., Agyabeng-Mensah, Y., & Baah, C. (2024) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-01-2021-0008 · Cited by 7 · see citing works
Study on lean thinking among MSMEs in the Machine tool sector in India
Priyadarshini, R. G., Kumar, V., & Rajlakshmi, S. A. (2018) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/310/1/012091 · Cited by 6 · see citing works
“[20], [21], [22], [23], [24], [25], [26], [27] 0 20 40 60 80 100”
Basu, P., Ghosh, I., & Dan, P. K. (2018) · International Conference Industrial Technology and Management · doi:10.1109/icitm.2018.8333920 · Cited by 2 · see citing works
“INTRODUCTION There is a radical change in the industrial sector in the past two decades and most industrial enterprises operate today in an environment of increasing competition, changing market conditions and customer requirements, fluctuating demand and technological advancement [1].”
BackgroundChief operating officers’ long-term orientation and corporate lean production
Xue, X., Hu, N., Qiu, F., & Li, G. (2025) · Journal of Business Research · doi:10.1016/j.jbusres.2025.115247 · Cited by 6 · see citing works
Lean Implementation Barriers and the duality of lean in an Organisations
Austin, W., & Adebayo, F. (2021) · Applied Journal of Economics Management and Social Sciences · doi:10.53790/ajmss.v2i1.6 · Cited by 5 · see citing works
“Garcia and Bonavia (2015) noted that proper training and orientation of workers is a bedrock of all efforts for reform and seems to be key to effective lean adoption.”
BackgroundEfficiency realization and capacity increase: implementing lean six sigma in a growing startup
Bakke, M., & Claudio, D. (2023) · Small Enterprise Research · doi:10.1080/13215906.2023.2200746 · Cited by 7 · see citing works
Swarnakar, V., & Khalfan, M. (2025) · The TQM Journal · doi:10.1108/tqm-06-2024-0224 · Cited by 3 · see citing works
Jing, S., Luo, P., Niu, Z., Yan, J., & Ho, Z.-P. (2020) · Computers & Industrial Engineering · doi:10.1016/j.cie.2020.106731 · Cited by 4 · see citing works
Jiang, Y., He, X., Zhu, Y., Wu, G., & Gao, X. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.762608 · Cited by 4 · see citing works
Longitudinal study of lean tools in Spanish manufacturing firms
Palacios-Gazules, S., Leal, G. G., & Vila, R. D. C. (2023) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-11-2022-0406 · Cited by 5 · see citing works
PRIORITISING CRITICAL SUCCESS FACTORS OF LEAN IMPLEMENTATION IN THE FOOD SUPPLY CHAIN
Asmae, M., Ennadi, A., & Herrou, B. (2023) · Proceedings on Engineering Sciences · doi:10.24874/pes05.01.012 · Cited by 3 · see citing works
Humdan, E. A., Shi, Y., & Behnia, M. (2024) · Springer eBooks · doi:10.1007/978-981-97-6359-7_5 · Cited by 3 · see citing works
The service concept – a missing link in lean for services
van Assen, M. F., & Lameijer, B. A. (2023) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2023.2222064 · Cited by 2 · see citing works
Navarro, I., Unzueta, G., & Eguren, J. A. (2025) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-02-2025-0129 · Cited by 2 · see citing works
Lean production in the Industry 4.0 Era: Fabrication accelerator
Fagroud, F.-Z., & Benchekroun, B. A. (2025) · IEEE International Conference on Advanced Technologies in Supply Chain Management (ATSCM) · doi:10.1109/atscm67505.2025.11473866 · Cited by 2 · see citing works
“Both methodologies are seen as pillars in rigid continuous process industries where efficiency and performance are crucial [4, 10, 24, 35].”
Data Set on the Use of Continuous Improvement Programs in Companies From Open-Ended Questions
Tárraga, A. J., Santandreu‐Mascarell, C., & Marin-Garcia, J. A. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.693727 · Cited by 2 · see citing works
Self-citation
- Authors
- Marin-Garcia, J. A., & Bonavia, T.
- Affiliations
- Universitat Politècnica de València (ES)
- Corresponding author
- Marin-Garcia, Juan A.
- Venue
- International Journal of Production Research
- Publisher
- Informa UK Limited
- Published
- 2014-11-04
- Volume
- 53
- Issue
- 11
- Pages
- 3260-3275
- ISSN
- 0020-7543 (ISSN-L)
- 1366-588X
- OpenAlex
- W2031038417
- Cited by
- 133
- References
- 104
- Citations by year
- 2026: 5 · 2025: 15 · 2024: 9 · 2023: 17 · 2022: 11 · 2021: 18 · 2020: 21 · 2019: 11 · 2018: 13 · 2017: 7 · 2016: 3 · 2015: 2 · 2013: 1
- FWCI
- 8.86
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- cc-by-nc-nd
- Locations
- International Journal of Production Research (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- RiuNet (Universitat Politècnica de València) (submittedVersion, cc-by-nc-nd)
- Repository of Digital Objects for Teaching Research and Culture (University of Valencia) (submittedVersion, cc-by-nc)
- Funders
- Universitat Politècnica de València (PAID-06-12)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management Systems and Quality Improvement
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Optimization Techniques
- Keywords
- employee participation, lean manufacturing, employee empowerment, employee training, communication, production performance, ceramic tile manufacturing, continuous process industries, managers' perceptions
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