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Making the user more efficient: design for sustainable behaviour
Open accessAbstract
User behaviour is a significant determinant of a product's environmental impact; while engineering advances permit increased efficiency of product operation, the user's decisions and habits ultimately have a major effect on the energy or other resources used by the product. There is thus a need to change users' behaviour. A range of design techniques developed in diverse contexts suggest opportunities for engineers, designers and other stakeholders working in the field of sustainable innovation to affect users' behaviour at the point of interaction with the product or system, in effect ‘making the user more efficient’. Approaches to changing users' behaviour from a number of fields are reviewed and discussed, including: strategic design of affordances and behaviour‐shaping constraints to control or affect energy‐ or other resource‐using interactions; the use of different kinds of feedback and persuasive technology techniques to encourage or guide users to reduce their environmental impact; and context‐based systems which use feedback to adjust their behaviour to run at optimum efficiency and reduce the opportunity for user‐affected inefficiency. Example implementations in the sustainable engineering and ecodesign field are suggested and discussed.
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The café at CIRS employs both constraining and suggestive approaches which could be shaping and influencing user behavior.
“The café at CIRS employs both constraining (e.g., no bottled drinks are available for purchase and all utensils are compostable) and suggestive approaches (e.g., persuasive signs which explain where the food comes from) which could be shaping and influencing user behavior.”
From A Sustainable Building Promotes Pro-Environmental Behavior: An Observational Study on Food Disposal (2013) · cites this paper as [20]
CIRS actively and intentionally embodies and promotes a message of sustainability.
“it also actively and intentionally embodies and promotes a message of sustainability.”
From A Sustainable Building Promotes Pro-Environmental Behavior: An Observational Study on Food Disposal (2013) · cites this paper as [20]
Section 2 (p. 2) discusses intentionally designed systems, including built environments, that can guide sustainable behaviour. But the passages found do not mention CIRS or establish that it embodies and promotes a sustainability message; searches for CIRS and for buildings communicating such a message found no passage addressing that claim. (LLM, conf=0.76)
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Parviainen, E., Lagerström, E., & Hansen, P. (2017) · ACM Conference Companion Publication on Designing Interactive Systems (DIS Companion) · doi:10.1145/3064857.3079139 · Cited by 4
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Metadata
- Authors
- Lockton, D., Harrison, D., & Stanton, N.
- Affiliations
- Brunel University of London (GB)
- Corresponding author
- Lockton, Dan
- Venue
- International Journal of Sustainable Engineering
- Publisher
- Informa UK Limited
- Published
- 2008-03
- Volume
- 1
- Issue
- 1
- Pages
- 3-8
- ISSN
- 1939-7038 (ISSN-L)
- 1939-7046
- OpenAlex
- W2104910126
- Cited by
- 139
- References
- 20
- Citations by year
- 2026: 2 · 2025: 5 · 2024: 3 · 2023: 4 · 2022: 2 · 2021: 10 · 2020: 10 · 2018: 4 · 2017: 16 · 2016: 13 · 2015: 12 · 2014: 8 · 2013: 19 · 2012: 7
- FWCI
- 19.46
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- International Journal of Sustainable Engineering (publishedVersion)
- Warwick Research Archive Portal (University of Warwick) (acceptedVersion)
- Brunel University Research Archive (BURA) (Brunel University London) (submittedVersion)
- Archive of research processes and output produced by RCA (Royal College of Art) (submittedVersion)
- ePrints Soton (University of Southampton) (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Engineering › Building and Construction › Sustainable Design and Development
- Physical Sciences › Environmental Science › Management, Monitoring, Policy and Law › Pro-Environmental Behavior and Attitudes
- Keywords
- user behavior change, sustainable design, eco-design, affordances, feedback, persuasive technology, context-aware systems, energy efficiency, resource efficiency, sustainable innovation, environmental impact of products
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