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Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration
Abstract
This detailed case study of the Job Opportunities and Basic Skills (JOBS) program in Chicago highlights problems that arise when state agencies have discretion in administering a welfare contract built around work. The day-to-day operations observed in this study reveal the role bureaucratic discretion plays in giving specific meaning to the welfare contract. The study also identifies contextual factors that influence how state welfare agencies respond to their policy obligations at the street level. It illuminates the risks of welfare reforms that increase state administrative flexibility under conditions of limited resources and minimal accountability for performance.
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Citations
Cited by
Research on Policy Implementation: Assessment and Prospects
O'Toole, L. J. (2000) · Journal of Public Administration Research and Theory · doi:10.1093/oxfordjournals.jpart.a024270 · Cited by 773
Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature
Tummers, L. L. G., Bekkers, V., Vink, E., & Musheno, M. (2015) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muu056 · Cited by 756
Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
Tummers, L., & Bekkers, V. (2014) · Public Management Review · doi:10.1080/14719037.2013.841978 · Cited by 535
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Jilke, S., & Tummers, L. (2018) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muy002 · Cited by 336
Administrative Exclusion: Organizations and the Hidden Costs of Welfare Claiming
Brodkin, E. Z., & Majmundar, M. (2010) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mup046 · Cited by 335
Self-citation
Metadata
- Authors
- Brodkin, E. Z.
- Venue
- Social Service Review
- Publisher
- University of Chicago Press
- Published
- 1997-03
- Volume
- 71
- Issue
- 1
- Pages
- 1-33
- ISSN
- 0037-7961 (ISSN-L)
- 1537-5404
- OpenAlex
- W1977507107
- Cited by
- 365
- References
- 0
- FWCI
- 27.07
- Type
- journal article
- Language
- en
- Open access
- closed
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- Brodkin, E. Z. (1997). Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration. Social Service Review. https://doi.org/10.1086/604228
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.