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GenderMag: A Method for Evaluating Software's Gender Inclusiveness

Burnett, Margaret, Stumpf, Simone, Macbeth, Jamie, Makri, Stephann, Beckwith, Laura, Kwan, Irwin, Peters, Anicia, Jernigan, William·2016·Interacting with Computers

Abstract

In recent years, research into gender differences has established that individual differences in how people problem-solve often cluster by gender. Research also shows that these differences have direct implications for software that aims to support users' problem-solving activities, and that much of this software is more supportive of problem-solving processes favored (statistically) more by males than by females. However, there is almost no work considering how software practitioners—such as User Experience (UX) professionals or software developers—can find gender-inclusiveness issues like these in their software. To address this gap, we devised the GenderMag method for evaluating problem-solving software from a gender-inclusiveness perspective. The method includes a set of faceted personas that bring five facets of gender difference research to life, and embeds use of the personas into a concrete process through a gender-specialized Cognitive Walkthrough. Our empirical results show that a variety of practitioners who design software—without needing any background in gender research—were able to use the GenderMag method to find gender-inclusiveness issues in problem-solving software. Our results also show that the issues the practitioners found were real and fixable. This work is the first systematic method to find gender-inclusiveness issues in software, so that practitioners can design and produce problem-solving software that is more usable by everyone.

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Metadata

Authors
Burnett, M., Stumpf, S., Macbeth, J., Makri, S., Beckwith, L., Kwan, I., Peters, A., & Jernigan, W.
Venue
Interacting with Computers
Published
2016-01-27
Volume
28
Issue
6
Pages
760-787
ISSN
  • 0953-5438 (ISSN-L)
  • 1873-7951
OpenAlex
W2338034815
Cited by
293
References
7
FWCI
25.01
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: GenderMag: A Method for Evaluating Software's Gender Inclusiveness. https://app.cochat.ai/papers/10.1093/iwc/iwv046
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Burnett, M., Stumpf, S., Macbeth, J., Makri, S., Beckwith, L., Kwan, I., Peters, A., & Jernigan, W. (2016). GenderMag: A Method for Evaluating Software's Gender Inclusiveness. Interacting with Computers. https://doi.org/10.1093/iwc/iwv046

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