Rapid implementation of a COVID-19 remote patient monitoring program
Open accessAbstract
Objective: The study sought to evaluate early lessons from a remote patient monitoring engagement and education technology solution for patients with coronavirus disease 2019 (COVID-19) symptoms. Materials and Methods: A COVID-19–specific remote patient monitoring solution (GetWell Loop) was offered to patients with COVID-19 symptoms. The program engaged patients and provided educational materials and the opportunity to share concerns. Alerts were resolved through a virtual care workforce of providers and medical students. Results: Between March 18 and April 20, 2020, 2255 of 3701 (60.93%) patients with COVID-19 symptoms enrolled, resulting in over 2303 alerts, 4613 messages, 13 hospital admissions, and 91 emergency room visits. A satisfaction survey was given to 300 patient respondents, 74% of whom would be extremely likely to recommend their doctor. Discussion: This program provided a safe and satisfying experience for patients while minimizing COVID-19 exposure and in-person healthcare utilization. Conclusions: Remote patient monitoring appears to be an effective approach for managing COVID-19 symptoms at home.
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Challenges and Facilitators in Implementing Remote Patient Monitoring Programs in Primary Care
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- Authors
- Annis, T., Pleasants, S., Hultman, G., Lindemann, E., Thompson, J. A., Billecke, S., Badlani, S., & Melton, G. B.
- Affiliations
- University of Minnesota (US)
- Fairview Health Services (US)
- Corresponding author
- Melton, Genevieve B
- Venue
- Journal of the American Medical Informatics Association
- Publisher
- Oxford University Press (OUP)
- Published
- 2020-07-27
- Volume
- 27
- Issue
- 8
- Pages
- 1326-1330
- ISSN
- 1067-5027 (ISSN-L)
- 1527-974X
- PMC
- PMC7239139
- OpenAlex
- W3022845676
- Cited by
- 252
- References
- 11
- Citations by year
- 2026: 7 · 2025: 16 · 2024: 27 · 2023: 44 · 2022: 73 · 2021: 68 · 2020: 17
- FWCI
- 37.80
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model (vor)
- Locations
- Journal of the American Medical Informatics Association (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- University of Minnesota
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Physical Sciences › Computer Science › Information Systems › Healthcare during COVID-19 Pandemic
- Health Sciences › Dentistry › General Dentistry › Dental Research and COVID-19
- Keywords
- COVID-19 pandemic, remote patient monitoring, home health monitoring, patient engagement, patient education, virtual care, medical students, hospitalization, emergency department visits, patient satisfaction, telemedicine
- MeSH terms
- Betacoronavirus, Patient Generated Health Data, COVID-19, SARS-CoV-2, Adult, Female, Health Personnel, Humans, Male, Minnesota, Patient Education as Topic, Pneumonia, Viral, Students, Medical, Time Factors, Patient Satisfaction, Telemedicine, Coronavirus Infections, Delivery of Health Care, Integrated, Organizational Case Studies, Pandemics
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