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Changes in Telephone Survey Nonresponse over the Past Quarter Century
Abstract
We correct, update, and elaborate Curtin, Presser, and Singer’s (2000) report that the University of Michigan’s Survey of Consumer Attitudes (SCA) experienced only a small response rate decline between 1979 and 1996, contrary to the widespread perception of plunging response rates. Our aims are to (1) correct errors in the SCA response rate data that affected Curtin, Presser, and Singer’s (2000) result, (2) examine the trend in SCA response rates after 1996, when caller identification technology became widespread, and (3) describe the roles played by the various sources of SCA nonresponse over time. The results show that the response rate decline from 1979 to 1996 was larger than described by Curtin, Presser, and Singer (2000); the response rate drop was significantly steeper from 1996 to 2003 than from 1979 to 1996; and the 1979 to 2003 trends differed substantially for refusals and noncontacts.
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Citations
Cited by
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Groves, R. M. (2006) · Public Opinion Quarterly · doi:10.1093/poq/nfl033 · Cited by 2,420
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Galea, S., & Tracy, M. (2007) · Annals of Epidemiology · doi:10.1016/j.annepidem.2007.03.013 · Cited by 1,877
Measuring the Built Environment for Physical Activity
Brownson, R. C., Hoehner, C. M., Day, K., Forsyth, A., & Sallis, J. F. (2009) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2009.01.005 · Cited by 1,318
Finkelhor, D., Turner, H. A., Shattuck, A., & Hamby, S. L. (2015) · JAMA Pediatrics · doi:10.1001/jamapediatrics.2015.0676 · Cited by 1,264
Hulland, J., Baumgartner, H., & Smith, K. M. (2018) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0532-y · Cited by 1,067
Metadata
- Authors
- Curtin, R., Presser, S., & Singer, E.
- Venue
- Public Opinion Quarterly
- Publisher
- Oxford University Press (OUP)
- Published
- 2005-01-01
- Volume
- 69
- Issue
- 1
- Pages
- 87-98
- ISSN
- 0033-362X (ISSN-L)
- 1537-5331
- OpenAlex
- W2154529659
- Cited by
- 925
- References
- 0
- FWCI
- 168.26
- Type
- journal article
- Language
- en
- Open access
- closed
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