Nursing Professional Practice Environments: Setting the Stage for Constructive Conflict Resolution and Work Effectiveness
Abstract
OBJECTIVE: The aim of this study was to examine the impact of nurses' perceived professional practice environment on their quality of nursing conflict management approaches and ultimately their perceptions of unit effectiveness from the perspective of Deutsch's theory of constructive conflict management. BACKGROUND: Rising reports of hostility and conflict among Canadian nurses are a concern to nurses' health and the viability of effective patient care delivery. However, research on the situational factors that influence nurses' ability to apply effective conflict resolution skills that lead to positive results in practice is limited. METHODS: A nonexperimental, predictive design was used in a sample of 678 registered nurses working in community hospitals within a large metropolitan area in Ontario. RESULTS: The results supported a modified version of the hypothesized model [chi2(1) = 16.25, Goodness of Fit = 0.99, Comparative Fit Index = 0.98, Root-Mean-Square Error of Approximation = 0.15] linking professional practice environment and core self-evaluation to nurses' conflict management and, ultimately, unit effectiveness. Professional practice environment, conflict management, and core-self evaluation explained approximately 46.6% of the variance in unit effectiveness. CONCLUSION: Positive professional practice environments and high core self-evaluations predicted nurses' constructive conflict management and, in turn, greater unit effectiveness.
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Conflict is a common work stressor in the emergency department.
“Due to the nature of the emergency department, conflict is an inevitable characteristic of the work environment and a common work stressor that emergency nurses encounter in the unpredictable workplace where nursing responsibilities are driven by patient needs that are often complex and dynamic (Laschinger et al. 2008).”
From Conflict management style, supportive work environments and the experience of work stress in emergency nurses (2016) · cites this paper as Laschinger et al. 2008
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- Authors
- Siu, H., Spence Laschinger, H. K., & Finegan, J.
- Affiliations
- Western University (CA)
- ORCID
- Siu, Heidi
- Venue
- JONA: The Journal of Nursing Administration
- Published
- 2008-05
- Volume
- 38
- Issue
- 5
- Pages
- 250-257
- ISSN
- 0002-0443 (ISSN-L)
- OpenAlex
- W1982697596
- Cited by
- 52
- References
- 35
- Citations by year
- 2024: 2 · 2023: 1 · 2022: 2 · 2021: 1 · 2020: 1 · 2019: 3 · 2018: 3 · 2017: 3 · 2016: 6 · 2015: 4 · 2014: 6 · 2013: 5 · 2012: 3
- FWCI
- 10.83
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- JONA The Journal of Nursing Administration (publishedVersion)
- PubMed (publishedVersion)
- Scholarship@Western (Western University) (submittedVersion)
- Topics
- Health Sciences › Nursing › Research and Theory › Nursing education and management
- Social Sciences › Sociology and Political Science › Conflict Management and Negotiation
- Health Sciences › Nursing › Leadership and Management › Healthcare Education and Workforce Issues
- Keywords
- professional practice environment, constructive conflict management, core self-evaluation, unit effectiveness, community hospitals, registered nurses
- MeSH terms
- Adult, Aged, Analysis of Variance, Attitude of Health Personnel, Conflict, Psychological, Cooperative Behavior, Cross-Sectional Studies, Female, Health Facility Environment, Hospitals, Community, Humans, Interprofessional Relations, Male, Middle Aged, Models, Psychological, Nursing Staff, Hospital, Ontario, Power, Psychological, Professional Competence, Self-Assessment, Social Support, Organizational Culture, Nursing Methodology Research, Models, Nursing, Negotiating, Workplace
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