Cited by 53Nursing education and managementConflict Management and NegotiationHealthcare Education and Workforce Issues

Nursing Professional Practice Environments: Setting the Stage for Constructive Conflict Resolution and Work Effectiveness

Siu, Heidi, Spence Laschinger, Heather K., Finegan, Joan·2008·JONA: The Journal of Nursing Administration

Abstract

OBJECTIVE: The aim of this study was to examine the impact of nurses' perceived professional practice environment on their quality of nursing conflict management approaches and ultimately their perceptions of unit effectiveness from the perspective of Deutsch's theory of constructive conflict management. BACKGROUND: Rising reports of hostility and conflict among Canadian nurses are a concern to nurses' health and the viability of effective patient care delivery. However, research on the situational factors that influence nurses' ability to apply effective conflict resolution skills that lead to positive results in practice is limited. METHODS: A nonexperimental, predictive design was used in a sample of 678 registered nurses working in community hospitals within a large metropolitan area in Ontario. RESULTS: The results supported a modified version of the hypothesized model [chi2(1) = 16.25, Goodness of Fit = 0.99, Comparative Fit Index = 0.98, Root-Mean-Square Error of Approximation = 0.15] linking professional practice environment and core self-evaluation to nurses' conflict management and, ultimately, unit effectiveness. Professional practice environment, conflict management, and core-self evaluation explained approximately 46.6% of the variance in unit effectiveness. CONCLUSION: Positive professional practice environments and high core self-evaluations predicted nurses' constructive conflict management and, in turn, greater unit effectiveness.

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Crossref · 10.1097/01.nna.0000312772.04234.1f

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  • Conflict is a common work stressor in the emergency department.

    “Due to the nature of the emergency department, conflict is an inevitable characteristic of the work environment and a common work stressor that emergency nurses encounter in the unpredictable workplace where nursing responsibilities are driven by patient needs that are often complex and dynamic (Laschinger et al. 2008).”

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Authors
Siu, H., Spence Laschinger, H. K., & Finegan, J.
Affiliations
Western University (CA)
Venue
JONA: The Journal of Nursing Administration
Published
2008-05
Volume
38
Issue
5
Pages
250-257
ISSN
0002-0443 (ISSN-L)
OpenAlex
W1982697596
Cited by
52
References
35
Citations by year
2024: 2 · 2023: 1 · 2022: 2 · 2021: 1 · 2020: 1 · 2019: 3 · 2018: 3 · 2017: 3 · 2016: 6 · 2015: 4 · 2014: 6 · 2013: 5 · 2012: 3
FWCI
10.83
Type
journal article
Language
en
Open access
closed
Locations
  • JONA The Journal of Nursing Administration (publishedVersion)
  • PubMed (publishedVersion)
  • Scholarship@Western (Western University) (submittedVersion)
Topics
  • Health Sciences › Nursing › Research and Theory › Nursing education and management
  • Social Sciences › Sociology and Political Science › Conflict Management and Negotiation
  • Health Sciences › Nursing › Leadership and Management › Healthcare Education and Workforce Issues
Keywords
professional practice environment, constructive conflict management, core self-evaluation, unit effectiveness, community hospitals, registered nurses
MeSH terms
Adult, Aged, Analysis of Variance, Attitude of Health Personnel, Conflict, Psychological, Cooperative Behavior, Cross-Sectional Studies, Female, Health Facility Environment, Hospitals, Community, Humans, Interprofessional Relations, Male, Middle Aged, Models, Psychological, Nursing Staff, Hospital, Ontario, Power, Psychological, Professional Competence, Self-Assessment, Social Support, Organizational Culture, Nursing Methodology Research, Models, Nursing, Negotiating, Workplace

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