The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Work team trust and effectiveness
Abstract
This article aims to explore the nature and functioning of trust in work teams. Trust is defined as a multi‐component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, co‐operative and lack of monitoring behaviours. A model was tested relating trust with perceived task performance, team satisfaction, and two dimensions of organisational commitment, i.e. attitudinal and continuance. Survey data from 112 teams(n=395) was collected in three social care institutions in The Netherlands. The results are supportive of a multi‐component structure for trust and of its importance to the functioning of teams and organisations. Work team trust appeared strongly related with team member's attitudes towards the organisation. Trust between team members was positively associated with attitudinal commitment and negatively with continuance commitment. Trust was also positively related with perceived task performance and with team satisfaction. In addition, perceived task performance appeared strongly related to team satisfaction.
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Cites
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Cited by
At What Level (and in Whom) We Trust: Trust Across Multiple Organizational Levels
Fulmer, C. A., & Gelfand, M. J. (2012) · Journal of Management · doi:10.1177/0149206312439327 · Cited by 886
Measuring trust inside organisations
Dietz, G., & Den Hartog, D. N. (2006) · Personnel Review · doi:10.1108/00483480610682299 · Cited by 596
The impact of positivity and transparency on trust in leaders and their perceived effectiveness
Norman, S. M., Avolio, B. J., & Luthans, F. (2010) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.03.002 · Cited by 428
The Effects of Conflict Types, Dimensions, and Emergent States on Group Outcomes
Jehn, K. A., Greer, L., Levine, S., & Szulanski, G. (2008) · Group Decision and Negotiation · doi:10.1007/s10726-008-9107-0 · Cited by 405
Breuer, C., Hüffmeier, J., & Hertel, G. (2016) · Journal of Applied Psychology · doi:10.1037/apl0000113 · Cited by 375
Metadata
- Authors
- Costa, A. C.
- Venue
- Personnel Review
- Publisher
- Emerald
- Published
- 2003-10-01
- Volume
- 32
- Issue
- 5
- Pages
- 605-622
- ISSN
- 0048-3486 (ISSN-L)
- OpenAlex
- W2056577730
- Cited by
- 514
- References
- 9
- FWCI
- 6.78
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
