Servant leadership at Heritage Bible College: a single‐case study
Abstract
This case study used the variables of both Patterson's and Winston's models of servant leadership and examined the attitudes of employees at Heritage Bible College toward their leader to determine if the leader was a servant leader and if the variables of the two models helped explain the process by which leaders and followers serve each other in the organization. Thirteen employees and the leader provided data triangulated by three methods of data collection: the researcher's observations over a two‐year period, the data from the Servant‐Shepherd Leadership Indicator, and responses to ten in‐depth interview questions. This case study supports the use of Patterson's and Winston's models of servant leadership, or at least confirms the specific variables examined by the interview question/topics: trust, empowerment, vision, altruism, intrinsic motivation, commitment, and service.
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By making the conscious choice of valuing others and behaving altruistically, servant leaders generate a shared vision of help and caring while providing employees with the freedom and resources to become servants themselves with respect to clients and the community.
“By making the conscious choice of valuing others and behaving altruistically (Laub, 1999;Winston, 2004), servant leaders generate a shared vision of help and caring while providing employees with the freedom and resources to become servants themselves with respect to clients and the community.”
From Servant Leadership and Employee Engagement: A Qualitative Study (2022) · cites this paper as Winston, 2004
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“By making the conscious choice of valuing others and behaving altruistically (Laub, 1999; Winston, 2004), servant leaders generate a shared vision of help and caring while providing employees with the freedom and resources to become servants themselves with respect to clients and the community.”
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- Authors
- Winston, B. E.
- Affiliations
- Regent University (US)
- Corresponding author
- Winston, Bruce E.
- ORCID
- Winston, Bruce E.
- Venue
- Leadership & Organization Development Journal
- Publisher
- Emerald
- Published
- 2004-10-01
- Volume
- 25
- Issue
- 7
- Pages
- 600-617
- ISSN
- 0143-7739 (ISSN-L)
- OpenAlex
- W2003268534
- Cited by
- 46
- References
- 12
- Citations by year
- 2025: 1 · 2022: 3 · 2021: 5 · 2020: 2 · 2019: 1 · 2018: 4 · 2017: 4 · 2016: 2 · 2015: 2 · 2014: 2 · 2013: 3 · 2012: 2
- FWCI
- 9.94
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Leadership & Organization Development Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Demography › Workplace Spirituality and Leadership
- Social Sciences › Arts and Humanities › Religious studies › Contemporary Christian Leadership and Education
- Keywords
- servant leadership, leader-follower relationships, trust, empowerment, vision, altruism, intrinsic motivation, organizational commitment, religious education institutions
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