Development of the servant leadership assessment instrument
Abstract
Purpose: Building upon Patterson's servant leadership theory, this study aims to present an instrument to measure the constructs of this working theory (identified as agapao love, humanity, altruism, vision, trust, service, and empowerment). Design/methodology/approach: Specifically, the seven component concepts, as defined by Patterson, were used to build items for a servant leadership instrument. This study used DeVellis' “Guidelines in Scale Development” to develop an instrument for Patterson's new theory of servant leadership. The participants for the study consisted of a stratified sample taken from the study response data base. The surveys were created, and administered, using an online survey using surveysuite. Findings: Three separate data collections were used for the development of this instrument reducing the 71‐item scale to 42 items yielding five factors: empowerment, love, humility, trust, and vision. Research limitations/implications: Recommend that future research include surveys at companies and organizations that advocate servant leadership concepts. Future research should include how each gender influences some of these items. Practical implications: It is the intention that this instrument has the ability to predict or give measurement to the concepts of Patterson's theory of servant leadership so that a servant leader can measure his or her effectiveness as a servant leader. Originality/value: According to the review of the literature, this is the first instrument to measure five factors on servant leadership.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Dennis and Bocarnea developed a five-dimensional instrument directly related to Patterson's seven-dimensional model.
“Dennis and Bocarnea (2005) developed a five-dimensional instrument directly related to Patterson’s (2003) seven-dimensional model.”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Dennis and Bocarnea (2005)
Cites
Herne, H., Cooley, W. W., & Lohnes, P. R. (1973) · Journal of the Royal Statistical Society Series A (General) · doi:10.2307/2344428 · Cited by 35,801 · see citing works
<i>The Structure of Scientific Revolutions</i>
Kuhn, T. S., & Schlegel, R. (1963) · Physics Today · doi:10.1063/1.3050879 · Cited by 35,538 · see citing works
(1991) · Cited by 15,554 · see citing works
Psychometric theory (2nd ed.).
Sitgreaves, R. (1979) · Contemporary Psychology · doi:10.1037/018882 · Cited by 14,384 · see citing works
The Theory of Social and Economic Organization.
Salomon-Delatour, G., Weber, M., Henderson, A. M., & Parsons, T. (1948) · American Sociological Review · doi:10.2307/2086579 · Cited by 11,302 · see citing works
Social Foundations of Thought and Action
Bandura, A. (2002) · SAGE Publications Ltd eBooks · doi:10.4135/9781446221129.n6 · Cited by 9,948 · see citing works
The Structure of Scientific Revolutions
Kuhn, T. S. (1996) · doi:10.7208/chicago/9780226458106.001.0001 · Cited by 7,281 · see citing works
(1938) · Virtual Defense Library (Ministerio de Defensa) · Cited by 7,145 · see citing works
General and Industrial Management
Carter, N. M., & Fayol, H. (1986) · Academy of Management Review · doi:10.2307/258475 · Cited by 2,267 · see citing works
Making Sense of Factor Analysis
Pett, M., Lackey, N., & Sullivan, J. (2003) · doi:10.4135/9781412984898 · Cited by 2,168 · see citing works
Selznick, P. (1957) · Cited by 2,124 · see citing works
Sullivan, J., Pett, M. A., & Lackey, N. R. (2003) · Medical Entomology and Zoology · Cited by 1,712 · see citing works
Transformational versus servant leadership: a difference in leader focus
Gregory Stone, A., Russell, R. F., & Patterson, K. (2004) · Leadership & Organization Development Journal · doi:10.1108/01437730410538671 · Cited by 1,208 · see citing works
A review of servant leadership attributes: developing a practical model
Russell, R. F., & Stone, A. G. (2002) · Leadership & Organization Development Journal · doi:10.1108/01437730210424 · Cited by 1,118 · see citing works
A Study of Spirituality in the Workplace
Mitroff, I. I., & Denton, E. A. (1999) · Sloan management review · Cited by 817 · see citing works
Altruistic Emotion, Cognition, and Behavior
Hupka, R. B., & Eisenberg, N. (1987) · The American Journal of Psychology · doi:10.2307/1422413 · Cited by 789 · see citing works
Stewardship: choosing service over self-interest
(1994) · Choice Reviews Online · doi:10.5860/choice.31-3859 · Cited by 641 · see citing works
Credibility: How Leaders Gain and Lose It, Why People Demand It
Kouzes, J. M., & Posner, B. Z. (1993) · Cited by 618 · see citing works
Humility : Theoretical perspectives, empirical findings and directions for future research
Tangney, J. P. (2000) · Journal of Social and Clinical Psychology · doi:10.1521/jscp.2000.19.1.70 · Cited by 579 · see citing works
(2003) · Cited by 551 · see citing works
The role of values in servant leadership
Russell, R. F. (2001) · Leadership & Organization Development Journal · doi:10.1108/01437730110382631 · Cited by 517 · see citing works
Ethics, the heart of leadership
Ciulla, J. B., & Burns, J. M. (1998) · Choice Reviews Online · doi:10.5860/choice.36-1663 · Cited by 513 · see citing works
SERV*OR: A managerial measure of organizational service orientation
Lytle, R. S., Hom, P. W., & Mokwa, M. P. (1998) · Journal of Retailing · doi:10.1016/s0022-4359(99)80104-3 · Cited by 402 · see citing works
New Directions for Organization Theory: Problems and Prospects
Leblebici, H., & Pfeffer, J. (1999) · Academy of Management Review · doi:10.2307/259045 · Cited by 370 · see citing works
Ethics, the Heart of Leadership
(1998) · Praeger eBooks · doi:10.5040/9798216967293 · Cited by 328 · see citing works
New Ways to Promote Proenvironmental Behavior: Human Nature and Environmentally Responsible Behavior
Kaplan, S. (2000) · Journal of Social Issues · doi:10.1111/0022-4537.00180 · Cited by 316 · see citing works
Human nature and environmentally responsible behavior
Kaplan, S. (2000) · Deep Blue (University of Michigan) · Cited by 299 · see citing works
How Virtue Fits Within Business Ethics
Whetstone, J. T. (2001) · Journal of Business Ethics · doi:10.1023/a:1017554318867 · Cited by 235 · see citing works
Learning to Lead: The Art of Transforming Managers into Leaders
Conger, J. A. (1992) · Journal of Business Ethics · Cited by 206 · see citing works
Focus on Leadership—Servant-Leadership for the 21st Century
Davies, A. (2002) · Long Range Planning · doi:10.1016/s0024-6301(02)00073-0 · Cited by 181 · see citing works
Capturing the heart of leadership: spirituality and community in the New American workplace
(1997) · Choice Reviews Online · doi:10.5860/choice.35-2205 · Cited by 171 · see citing works
A Fat Lady in a Corset: Altruism and Social Theory
Monroe, K. R. (1994) · American Journal of Political Science · doi:10.2307/2111725 · Cited by 143 · see citing works
A factor analysis of Page and Wong’s servant leadership instrument
Dennis, R., & Winston, B. E. (2003) · Leadership & Organization Development Journal · doi:10.1108/01437730310505885 · Cited by 134 · see citing works
Self-citationCapturing the Heart of Leadership
Fairholm, G. W. (1997) · Praeger eBooks · doi:10.5040/9798400623363 · Cited by 121 · see citing works
Servant Leadership: A Model for Future Faculty and Future Institutions
Buchen, I. H. (1998) · Journal of Leadership Studies · doi:10.1177/107179199800500111 · Cited by 115 · see citing works
It's not easy being green: Jealousy and envy in the workplace.
Vecchio, R. P. (1997) · Cited by 112 · see citing works
A Kantian theory of leadership
Bowie, N. E. (2000) · Leadership & Organization Development Journal · doi:10.1108/01437730010335427 · Cited by 99 · see citing works
Contextualizing Models of Humility and Forgiveness: A Reply to Gassin
Sandage, S. J., & Wiens, T. W. (2001) · Journal of Psychology and Theology · doi:10.1177/009164710102900302 · Cited by 68 · see citing works
The Conductor as Servant-Leader
Wis, R. M. (2002) · Music Educators Journal · doi:10.2307/3399837 · Cited by 48 · see citing works
Elster, J. (1989) · Cambridge University Press eBooks · doi:10.1017/cbo9780511812255.007 · Cited by 48 · see citing works
Intentional Forgiveness in Relational Leadership: A Technique for Enhancing Effective Leadership
Ferch, S. R., & Mitchell, M. M. (2001) · Journal of Leadership Studies · doi:10.1177/107179190100700406 · Cited by 46 · see citing works
Lloyd, B. (1996) · Leadership & Organization Development Journal · doi:10.1108/01437739610148358 · Cited by 34 · see citing works
Baker's dictionary of Christian ethics
Henry, C. F. H. (1973) · Medical Entomology and Zoology · Cited by 26 · see citing works
Blanchard, B. (2002) · Cited by 23 · see citing works
HISTORY EFFECTS IN SOCIAL DILEMMA SITUATIONS
Gautschi, T. (2000) · Rationality and Society · doi:10.1177/104346300012002001 · Cited by 19 · see citing works
Trainers as Leaders of Learning.
Bennett, J. L. (2001) · Cited by 15 · see citing works
The discipline and ritual of forecasting: Greenleaf’s version
Buchen, I. H. (2002) · foresight · doi:10.1108/14636680210435083 · Cited by 3 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Servant Leadership: A Review and Synthesis
van Dierendonck, D. (2011) · Journal of Management · doi:10.1177/0149206310380462 · Cited by 2,218 · see citing works
Servant Leadership: A systematic review and call for future research
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019) · The Leadership Quarterly · doi:10.1016/j.leaqua.2018.07.004 · Cited by 1,858 · see citing works
A systematic literature review of servant leadership theory in organizational contexts
Parris, D. L., & Peachey, J. W. (2013) · Journal of Business Ethics · doi:10.1007/s10551-012-1322-6 · Cited by 957 · see citing works
The Servant Leadership Survey: Development and Validation of a Multidimensional Measure
van Dierendonck, D., & Nuijten, I. (2011) · Journal of Business and Psychology · doi:10.1007/s10869-010-9194-1 · Cited by 920 · see citing works
“Dennis and Bocarnea (2005) developed a five-dimensional instrument directly related to Patterson’s (2003) seven-dimensional model.”
BackgroundDefining and Measuring Servant Leadership Behaviour in Organizations
Sendjaya, S., Sarros, J. C., & Santora, J. C. (2008) · Journal of Management Studies · doi:10.1111/j.1467-6486.2007.00761.x · Cited by 761 · see citing works
Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L. A., Penney, L. M., & Weinberger, E. (2013) · The Leadership Quarterly · doi:10.1016/j.leaqua.2012.12.001 · Cited by 573 · see citing works
The effects of servant leadership behaviours of school principals on teachers' job satisfaction
Cerit, Y. (2009) · Educational Management Administration & Leadership · doi:10.1177/1741143209339650 · Cited by 260 · see citing works
Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2016) · The Leadership Quarterly · doi:10.1016/j.leaqua.2016.05.005 · Cited by 214 · see citing works
Antecedents of Servant Leadership: A Mixed Methods Study
Beck, C. D. (2014) · Journal of Leadership & Organizational Studies · doi:10.1177/1548051814529993 · Cited by 136 · see citing works
Servant leadership and work-related well-being in a construction company
Coetzer, M. F., Bussin, M. H. R., & Geldenhuys, M. (2017) · SA Journal of Industrial Psychology · doi:10.4102/sajip.v43i0.1478 · Cited by 69 · see citing works
Flynn, C. B., Smither, J. W., & Walker, A. G. (2016) · Journal of Leadership & Organizational Studies · doi:10.1177/1548051815621257 · Cited by 63 · see citing works
Humble leadership and its outcomes: A meta-analysis
Luo, Y., Zhang, Z., Chen, Q., Zhang, K., Wang, Y., & Peng, J. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.980322 · Cited by 66 · see citing works
“In particular, servant leaders would learn from others, acknowledge their mistakes (van Dierendonck and Nuijten, 2010), and know their strengths and weaknesses (Dennis and Bocarnea, 2005).”
BackgroundServant Leadership and Redemption: The Missing Attribute
Bucci, J. J., & Lewis, P. (2022) · The Palgrave Handbook of Servant Leadership · doi:10.1007/978-3-030-69802-7_91-1
- Authors
- Dennis, R. S., & Bocarnea, M.
- Affiliations
- Dayton VA Medical Center (US)
- Venue
- Leadership & Organization Development Journal
- Publisher
- Emerald
- Published
- 2005-12-01
- Volume
- 26
- Issue
- 8
- Pages
- 600-615
- ISSN
- 0143-7739 (ISSN-L)
- OpenAlex
- W2082302522
- Cited by
- 458
- References
- 47
- Citations by year
- 2026: 14 · 2025: 17 · 2024: 32 · 2023: 29 · 2022: 42 · 2021: 38 · 2020: 25 · 2019: 28 · 2018: 27 · 2017: 30 · 2016: 22 · 2015: 22 · 2014: 32 · 2013: 23 · 2012: 15
- FWCI
- 27.75
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Leadership & Organization Development Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Demography › Workplace Spirituality and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- servant leadership, leadership assessment instrument, scale development, humility, trust, vision, empowerment, altruism
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review