Supply management's evolution: key skill sets for the supply manager of the future

Abstract

Purpose: In the last decade there have been dramatic impacts on, and changes within, the field of purchasing/supply management. Given supply management's new strategic role, this research seeks to examine the key skills and knowledge necessary for firms to improve in order to maximize the purchasing function's contribution to the organization. The research also aims to identifies the major shifts in supply management that have occurred in the last decade. Design/methodology/approach: A qualitative study was conducted with a series of focus group meetings with 54 executives across the USA in order to construct theoretical relationships with which to develop a grounded theory of supply management skills evolution in a changing business environment. Findings: The implications from this research indicate that supply management professionals will assume a more strategic role in the future. The data indicate that there are strong trends underlying this movement. These include the need for building strategic relationships, focusing on total cost and strategic cost reduction, yet collaborating and integrating with suppliers. While in the past these efforts may have appeared to be contradictory, with proper strategic planning they can be complementary. Originality/value: Supply managers of the future need to acquire strategic skills that add value and enable effective alignment with key business functions at a senior decision‐making level. Additional research is needed in the area to determine how best to recruit and train managers in these skills to move forward.