The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article
Open accessAbstract
Purpose: Technology revolutionises the tourism industry and determines the strategy and competitiveness of tourism organisations and destinations. This paper aims to explore the transformational and disruptive nature of technology for tourism. Design/methodology/approach: This paper is based on systematic research. Findings: Technology innovations bring the entire range of stakeholders together in tourism service ecosystems. Technology-empowered tourism experiences increasingly support travellers to co-create value throughout all stages of travel. Ambient Intelligence (AmI) Tourism (2020-future) is driven by a range of disruptive technologies. Inevitably smart environments transform industry structures, processes and practices, having disruptive impacts for service innovation, strategy, management, marketing and competitiveness of everybody involved. Originality/value: The paper synthesises developments in technology for tourism and proposes a future perspective.
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Citations
Cites
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823
Self-citationSmart tourism: foundations and developments
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015) · Electronic Markets · doi:10.1007/s12525-015-0196-8 · Cited by 2,589
Smart tourism destinations: ecosystems for tourism destination competitiveness
Boes, K., Buhalis, D., & Inversini, A. (2016) · International Journal of Tourism Cities · doi:10.1108/ijtc-12-2015-0032 · Cited by 734
Self-citationSoCoMo marketing for travel and tourism: Empowering co-creation of value
Buhalis, D., & Foerste, M. (2015) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2015.04.001 · Cited by 545
Self-citationWerthner, H., & Ricci, F. (2004) · Communications of the ACM · doi:10.1145/1035134.1035141 · Cited by 458
Cited by
Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., et al. (2023) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2023.102642 · Cited by 4,584
Self-citationDwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C. M. K., et al. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102542 · Cited by 2,753
Self-citationMetaverse as a disruptive technology revolutionising tourism management and marketing
Buhalis, D., Leung, D., & Lin, M. (2023) · Tourism Management · doi:10.1016/j.tourman.2023.104724 · Cited by 915
Self-citationCOVID-19: potential effects on Chinese citizens’ lifestyle and travel
Wen, J., Kozak, M., Yang, S., & Liu, F. (2021) · Tourism Review · doi:10.1108/tr-03-2020-0110 · Cited by 820
Metadata
- Authors
- Buhalis, D.
- Venue
- Tourism Review
- Publisher
- Emerald
- Published
- 2019-09-20
- Volume
- 75
- Issue
- 1
- Pages
- 267-272
- ISSN
- 0251-3102 (ISSN-L)
- 1660-5373
- OpenAlex
- W2973831713
- Cited by
- 914
- References
- 5
- FWCI
- 163.59
- Type
- journal article
- Language
- en
- Open access
- green
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
