Cited by 312Explainable Artificial Intelligence (XAI)Artificial Intelligence in Healthcare and EducationArtificial Intelligence in Healthcare

A Systematic Review of Human–Computer Interaction and Explainable Artificial Intelligence in Healthcare With Artificial Intelligence Techniques

Open access
Nazar, Mobeen, Alam, Muhammad Mansoor, Yafi, Eiad, Su'ud, Mazliham Mohd·2021·IEEE Access

Abstract

Artificial intelligence (AI) is one of the emerging technologies. In recent decades, artificial intelligence (AI) has gained widespread acceptance in a variety of fields, including virtual support, healthcare, and security. Human-Computer Interaction (HCI) is a field that has been combining AI and human-computer engagement over the past several years in order to create an interactive intelligent system for user interaction. AI, in conjunction with HCI, is being used in a variety of fields by employing various algorithms and employing HCI to provide transparency to the user, allowing them to trust the machine. The comprehensive examination of both the areas of AI and HCI, as well as their subfields, has been explored in this work. The main goal of this article was to discover a point of intersection between the two fields. The understanding of Explainable Artificial Intelligence (XAI), which is a linking point of HCI and XAI, was gained through a literature review conducted in this research. The literature survey encompassed themes identified in the literature (such as XAI and its areas, major XAI aims, and XAI problems and challenges). The study’s other major focus was on the use of AI, HCI, and XAI in healthcare. The poll also addressed the shortcomings in XAI in healthcare, as well as the field’s future potential. As a result, the literature indicates that XAI in healthcare is still a novel subject that has to be explored more in the future.

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Crossref · 10.1109/access.2021.3127881

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117 of 117 references verified0 citation errors · 0 not checkable

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Authors
Nazar, M., Alam, M. M., Yafi, E., & Su'ud, M. M.
Affiliations
  • University of Kuala Lumpur (MY)
  • Multimedia University (MY)
Venue
IEEE Access
Published
2021
Volume
9
Pages
153316-153348
ISSN
2169-3536 (ISSN-L)
OpenAlex
W3214024265
Cited by
312
References
117
Citations by year
2026: 64 · 2025: 83 · 2024: 99 · 2023: 49 · 2022: 17
FWCI
2.98
Type
journal article
Language
en
Open access
Locations
  • IEEE Access (publishedVersion, cc-by)
  • Siti Hasmah Digital Library-MMU Institutiona Repository (Multimedia University) (acceptedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • Greater South Information System
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Health Professions › Health Information Management › Artificial Intelligence in Healthcare
Keywords
explainable AI, human-computer interaction, health care, trust in AI, transparency, intelligent systems

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