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Cited by 69Digital Innovation in IndustriesInformation Technology Governance and StrategyDigital Transformation in Industry

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Development of a Digital Transformation Maturity Model for IT Companies

Gollhardt, Torsten, Halsbenning, Sebastian, Hermann, Andreas, Karsakova, Aleksandra, Becker, Jorg·2020·2020 IEEE 22nd Conference on Business Informatics (CBI)
DOI 10.1109/cbi49978.2020.00018
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Abstract

The more the technological and digital shift moves forward, the more are companies struggling to keep in touch with the latest innovations and state-of-the-art technologies. Although companies differ regarding their transformation approach in detail, there is a rising demand for digital transformation maturity models to determine the status of a company's digital transformation to cope with digitalization. In order to provide companies with the opportunity to uncover the areas that are lacking behind in the digitalization process or self-assess their current transformation status, we pursue the goal to develop a digital transformation maturity model fitting to IT companies. The artifact was developed in collaboration with an IT company from the energy sector. This case serves as a first and exemplary application scenario. Based on literature on digital transformation maturity models and eight expert interviews, we iteratively designed and evaluated a maturity model tailored to IT companies. As a result, we synthesized five dimensions: culture, ecosystem, operations, governance, and strategy. Each dimension consists of further criteria specifying the respective dimension. Our artifact shows a high fit with the needs of the company under investigation and can serve as a blueprint for other IT companies.

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Metadata

Authors
Gollhardt, T., Halsbenning, S., Hermann, A., Karsakova, A., & Becker, J.
Affiliations
University of Münster (DE)
ORCID
Venue
2020 IEEE 22nd Conference on Business Informatics (CBI)
Publisher
IEEE
Published
2020-06
Pages
94-103
DOI
10.1109/cbi49978.2020.00018
OpenAlex
W3034281292
Cited by
69
References
2
Citations by year
2026: 7 · 2025: 12 · 2024: 17 · 2023: 16 · 2022: 15 · 2021: 2
FWCI
21.41
Type
conference paper
Language
en
Open access
closed
Licence
Locations
IEEE Conference on Business Informatics (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
  • Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
Keywords
digital transformation, maturity model, IT companies, digitalization, energy sector, organizational culture, digital ecosystems, IT governance, digital strategy, self-assessment, maturity model development

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The paper
Gollhardt, T., Halsbenning, S., Hermann, A., Karsakova, A., & Becker, J. (2020). Development of a Digital Transformation Maturity Model for IT Companies. 2020 IEEE 22nd Conference on Business Informatics (CBI). https://doi.org/10.1109/cbi49978.2020.00018