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Identifying Competencies with Behavioral-Event Interviews
Abstract
Coding competencies from behavioral-event interviews according to the principles of a new approach to assessment (McClelland, 1973) produces assessments that are reliable and validly associated with success as an executive. These assessments are not influenced by length of protocol or by performance in the preceding year. Bias is not a problem if both the interviewer and the coder are blind to executive success. In contrast to a traditional psychometric approach based on regression analysis, an algorithm based on competency scores predicted managerial success and improved performance across a number of samples. This algorithm identified potential outstanding performers as individuals whose scores reached designated tipping points within clusters of substitutable competencies. Experts' judgments of competencies needed or shown by executives in various positions agreed only moderately with competencies shown to be important by the data from behavioral-event interviews.
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Cites
The critical incident technique.
Flanagan, J. C. (1954) · Psychological Bulletin · doi:10.1037/h0061470 · Cited by 8,191
Personality measurement and employment decisions: Questions and answers.
Hogan, R., Hogan, J., & Roberts, B. W. (1996) · American Psychologist · doi:10.1037/0003-066x.51.5.469 · Cited by 572
Cited by
Corporate image and corporate reputation in customers’ retention decisions in services
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Emotional Intelligence: Toward Clarification of a Concept
Cherniss, C. (2010) · Industrial and Organizational Psychology · doi:10.1111/j.1754-9434.2010.01231.x · Cited by 432
Wu, P.-L., Yeh, S.-S., Huan, T.-C. (. T. C. )., & Woodside, A. G. (2014) · Journal of Business Research · doi:10.1016/j.jbusres.2014.03.012 · Cited by 401
Stubbs Koman, E., & Wolff, S. B. (2008) · Journal of Management Development · doi:10.1108/02621710810840767 · Cited by 274
Emotional and social intelligence competencies: Cross cultural implications
Emmerling, R. J., & Boyatzis, R. E. (2012) · Cross Cultural Management: An International Journal · doi:10.1108/13527601211195592 · Cited by 143
Metadata
- Authors
- McClelland, D. C.
- Venue
- Psychological Science
- Publisher
- SAGE Publications
- Published
- 1998-09
- Volume
- 9
- Issue
- 5
- Pages
- 331-339
- ISSN
- 0956-7976 (ISSN-L)
- 1467-9280
- OpenAlex
- W2131281108
- Cited by
- 745
- References
- 2
- FWCI
- 6.18
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
