Psychological therapy for inpatients receiving acute mental health care: A systematic review and meta‐analysis of controlled trials
Open accessAbstract
OBJECTIVES: The effectiveness of psychological therapies for those receiving acute adult mental health inpatient care remains unclear, partly because of the difficulty in conducting randomized controlled trials (RCTs) in this setting. The aim of this meta-analysis was to synthesize evidence from all controlled trials of psychological therapy carried out with this group, to estimate its effects on a number of important outcomes and examine whether the presence of randomization and rater blinding moderated these estimates. METHOD: A systematic review and meta-analysis of all controlled trials of psychological therapy delivered in acute inpatient settings was conducted, with a focus on psychotic symptoms, readmissions or emotional distress (anxiety and depression). Studies were identified through ASSIA, EMBASE, CINAHL, Cochrane, MEDLINE, and PsycINFO using a combination of the key terms 'inpatient', 'psychological therapy', and 'acute'. No restriction was placed on diagnosis. The moderating effect of the use of assessor-blind RCT methodology was examined via subgroup and sensitivity analyses. RESULTS: Overall, psychological therapy was associated with small-to-moderate improvements in psychotic symptoms at end of therapy but the effect was smaller and not significant at follow-up. Psychological therapy was also associated with reduced readmissions, depression, and anxiety. The use of single-blind randomized controlled trial methodology was associated with significantly reduced benefits on psychotic symptoms and was also associated with reduced benefits on readmission and depression; however, these reductions were not statistically significant. CONCLUSIONS: The provision of psychological therapy to acute psychiatric inpatients is associated with improvements; however, the use of single-blind RCT methodology was associated with reduced therapy-attributable improvements. Whether this is a consequence of increased internal validity or reduced external validity is unclear. Trials with both high internal and external validity are now required to establish what type, format, and intensity of brief psychological therapy is required to achieve sustained benefits. PRACTITIONER POINTS: Clinical implications: This review provides the first meta-analytical synthesis of brief psychological therapy delivered in acute psychiatric inpatient settings. This review suggests that brief psychological therapy may be associated with reduced emotional distress and readmissions. LIMITATIONS: The evidence in this review is of limited quality. The type, format, and intensity of brief psychological therapy required to achieve sustained benefits are yet to be established.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Both recent systematic reviews concluded that psychological interventions show promise in this setting but there needs to be a standardised approach to the delivery and evaluation of interventions.
“Both concluded that psychological interventions show promise in this setting but there needs to be a standardised approach to the delivery and evaluation of interventions.”
From A systematic review and meta-analysis of cognitive behavioural informed psychological interventions for psychiatric inpatients with psychosis (2020) · cites this paper as Paterson et al., 2018
The Conclusions report improvements associated with psychological therapy for acute psychiatric inpatients and call for more rigorous trials to establish the effective type, format and intensity of therapy. The paper does not specifically call for a standardised approach to delivering and evaluating interventions; its recommendations are for better-quality trials and further study of therapy components. (LLM, conf=0.82)
Experimental — accuracy not yet measuredResults from RCTs are not fully generalizable to clinical practice.
“Due to various methodological aspects (e.g. often less severely ill patients who suffer from one defined disorder), results from RCTs are not fully generalizable to clinical practice (Paterson et al., 2018).”
From A clinical effectiveness trial comparing ACT and CBT for inpatients with depressive and mixed mental disorders (2021) · cites this paper as Paterson et al., 2018
The Introduction says single-blind RCT findings in acute inpatient mental health care may have limited external validity because very unwell patients may not participate or may be excluded. That supports the concern about generalizability, but the paper treats it as a possibility in this setting, not an established limitation of RCTs generally. Its Method says no restriction was placed on diagnosis, so it does not support the example of patients having one defined disorder. (LLM, conf=0.86)
Experimental — accuracy not yet measuredRandomised controlled trials (RCTs) of psychological therapies for psychosis with the acute inpatient population so far appears to be limited.
“Randomised controlled trials (RCTs) of psychological therapies for psychosis with the acute inpatient population so far appears to be limited.”
From A systematic review and meta-analysis of cognitive behavioural informed psychological interventions for psychiatric inpatients with psychosis (2020) · cites this paper as Paterson et al., 2018
Six further studies were identified from the four examined review papers, and one identified from already included study references.
“Six further studies were identified from the four examined review papers (Paterson et al., 2018, Whittington et al., in prep, Wykes et al., 2008, Jacobsen et al., 2018), and one identified from already included study references.”
From A systematic review and meta-analysis of cognitive behavioural informed psychological interventions for psychiatric inpatients with psychosis (2020) · cites this paper as Paterson et al., 2018
Two recent systematic reviews have been conducted of inpatient psychological interventions; one scoping review, and one systematic review and meta-analysis of both randomised and non-randomised studies.
“Two recent systematic reviews have been conducted of inpatient psychological interventions; one scoping review (Jacobsen et al., 2018), and one systematic review and meta-analysis of both randomised and non-randomised studies (Paterson et al., 2018).”
From A systematic review and meta-analysis of cognitive behavioural informed psychological interventions for psychiatric inpatients with psychosis (2020) · cites this paper as Paterson et al., 2018
The large and stable improvements in depressive symptoms across both therapy conditions are comparable to those of the effectiveness trial of ACT for inpatients by Benoy et al., 2019 and larger than those effect sizes reported in the most recently published meta-analysis of psychotherapy for inpatients.
“The large and stable improvements in depressive symptoms across both therapy conditions are comparable to those of the effectiveness trial of ACT for inpatients by Benoy et al., 2019 and larger than those effect sizes reported in the most recently published meta-analysis of psychotherapy for inpatients (Paterson et al., 2018; Schefft et al., 2019).”
From A clinical effectiveness trial comparing ACT and CBT for inpatients with depressive and mixed mental disorders (2021) · cites this paper as Paterson et al., 2018
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
GRADE: an emerging consensus on rating quality of evidence and strength of recommendations
Guyatt, G. H., Oxman, A. D., Vist, G. E., Kunz, R., Falck-Ytter, Y., Alonso-Coello, P., & Schünemann, H. J. (2008) · BMJ · doi:10.1136/bmj.39489.470347.ad · Cited by 23,305 · see citing works
Mindfulness-based therapy: a comprehensive meta-analysis
Khoury, B., Lecomte, T., Fortin, G., Masse, M., Therien, P., Bouchard, V., Chapleau, M.-A., Paquin, K., & Hofmann, S. G. (2013) · Clinical Psychology Review · doi:10.1016/j.cpr.2013.05.005 · Cited by 2,003 · see citing works
Wykes, T., Steel, C., Everitt, B., & Tarrier, N. (2007) · Schizophrenia Bulletin · doi:10.1093/schbul/sbm114 · Cited by 1,029 · see citing works
Bach, P., & Hayes, S. C. (2002) · Journal of Consulting and Clinical Psychology · doi:10.1037/0022-006x.70.5.1129 · Cited by 839 · see citing works
Jauhar, S., McKenna, P. J., Radua, J., Fung, E., Salvador, R., & Laws, K. R. (2014) · British Journal of Psychiatry · doi:10.1192/bjp.bp.112.116285 · Cited by 517 · see citing works
Gaudiano, B. A., & Herbert, J. D. (2006) · Behaviour Research and Therapy · doi:10.1016/j.brat.2005.02.007 · Cited by 435 · see citing works
Royal Australian And New Zealand College Of Psychiatrists Clinical Practice Guidelines Team For The Treatment Of Schizophrenia And Related Disorders (2005) · Australian & New Zealand Journal of Psychiatry · doi:10.1080/j.1440-1614.2005.01516.x · Cited by 435 · see citing works
Psychological interventions for psychosis: A meta-analysis of comparative outcome studies
Turner, D. T., van der Gaag, M., Karyotaki, E., & Cuijpers, P. (2014) · American Journal of Psychiatry · doi:10.1176/appi.ajp.2013.13081159 · Cited by 350 · see citing works
Garety, P. A., Fowler, D. G., Freeman, D., Bebbington, P., Dunn, G., & Kuipers, E. (2008) · British Journal of Psychiatry · doi:10.1192/bjp.bp.107.043570 · Cited by 296 · see citing works
The cognitive-behavioural treatment of low self-esteem in psychotic patients: A pilot study
Hall, P. L., & Tarrier, N. (2003) · Behaviour Research and Therapy · doi:10.1016/s0005-7967(02)00013-x · Cited by 194 · see citing works
Aghotor, J., Pfueller, U., Moritz, S., Weisbrod, M., & Roesch-Ely, D. (2010) · Journal of Behavior Therapy and Experimental Psychiatry · doi:10.1016/j.jbtep.2010.01.004 · Cited by 156 · see citing works
Haddock, G., Eisner, E., Boone, C., Davies, G., Coogan, C., & Barrowclough, C. (2014) · Journal of Mental Health · doi:10.3109/09638237.2013.869571 · Cited by 150 · see citing works
Belvederi Murri, M., Respino, M., Innamorati, M., Cervetti, A., Calcagno, P., Pompili, M., Lamis, D. A., Ghio, L., & Amore, M. (2015) · Schizophrenia Research · doi:10.1016/j.schres.2015.01.003 · Cited by 142 · see citing works
Bechdolf, A., Knost, B., Kuntermann, C., Schiller, S., Klosterkötter, J., Hambrecht, M., & Pukrop, R. (2004) · Acta Psychiatrica Scandinavica · doi:10.1111/j.1600-0447.2004.00300.x · Cited by 133 · see citing works
Mehl, S., Werner, D., & Lincoln, T. M. (2015) · Frontiers in Psychology · doi:10.3389/fpsyg.2015.01450 · Cited by 129 · see citing works
A systematic review and meta-analysis of low intensity CBT for psychosis
Hazell, C. M., Hayward, M., Cavanagh, K., & Strauss, C. (2016) · Clinical Psychology Review · doi:10.1016/j.cpr.2016.03.004 · Cited by 120 · see citing works
Habib, N., Dawood, S., Kingdon, D., & Naeem, F. (2015) · Behavioural and Cognitive Psychotherapy · doi:10.1017/s1352465813000829 · Cited by 55 · see citing works
Flagged first, then by citations
Research works printed but not linked: 28
- Bach, P., Gaudiano, B. A., Hayes, S. C., Herbert, J. D., Bach, P., Gaudiano, B. A., … James, D. (2013). Acceptance and commitment therapy for psychosis : intent to treat , hospitalization outcome and mediation by believability. Psychosis , 5 (2), 166-174. http://doi.org/10.1080/17522439.2012.671349 · DOI · Paper page
- Beck, A., Epstein, N., Brown, G., & Steer, R. (1988). An inventory for measuring clinical anxiety: psychometric properties. Journal of Consulting and Clinical Psychology , 56 (6), 893-7. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/3204199
- Birchwood, M., Shiers, D., & Smith, J. (2014). CBT for psychosis: not a 'quasi neuroleptic.' British Journal of Psychiatry . http://doi.org/10.1192/bjp.204.6.488 · DOI
- Black, N. (1996). Why we need observational studies to evaluate the effectiveness of health care. BMJ , 312 (7040), 1215-1218. http://doi.org/10.1136/bmj.312.7040.1215 · DOI · Paper page
- Borenstein, M. (2009). Introduction to meta-analysis (1st ed.). Chichester, UK: John Wiley & Sons.
- Brooker, C., Ricketts, T., Bennett, S., & Lemme, F. (2007). Admission decisions following contact with an emergency mental health assessment and intervention service. Journal of Clinical Nursing , 16 (7), 1313-1322. http://doi.org/10.1111/j.1365-2702.2007.01302.x · DOI
- Button, K. S., & Munafò, M. R. (2015). Addressing risk of bias in trials of cognitive behavioral therapy. Shanghai Archives of Psychiatry , 27 (3), 144-8. http://doi.org/10.11919/j.issn.1002-0829.215042 · DOI
- Canadian Psychiatric Association. (2005). Clinical practice guidelines: treatment of schizophrenia. Canadian Journal of Psychiatry , 50 (suppl1), 1s-57s.
- Clarke, I. (1999). Cognitive Therapy and Serious Mental Illness. Clinical Psychology & Psychotherapy , 6 (5), 375-383. http://doi.org/10.1002/(SICI)10990879(199911)6:5<375::AID-CPP216>3.0.CO;2-C · DOI
- Clarke, I., & Wilson, H. (Eds.). (2009). Cognitive behaviour therapy for acute inpatient mental health units: Working with clients, staff and the milieu. London, UK: Routledge Forthcoming. Retrieved from http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=psyc6&NEWS=N&A
- Hall, R. C. W. (1995). Global assessment of functioning. A modified scale. Psychosomatics 36 (3), 267-75. http://doi.org/10.1016/S0033-3182(95)71666-8 · DOI
- Hamilton, M. (1960). A Rating Scale for Depression. J. Neurol. Neurosurg. Psychiat , 23 , 5662. http://doi.org/10.1136/jnnp.23.1.56 · DOI · Paper page
- (2002). Randomised controlled trial of cognitive -- behavioural therapy in early schizophrenia : acute-phase outcomes Randomised controlled trial of cognitive behavioural therapy in early schizophrenia : British Journal of Psychiatry , 181 (43), 9197. http://doi.org/10.1192/bjp.181.43.s91 · DOI
- Lipsey, M., & Wilson, D. (2001). Practical Meta-analysis . Thousand Oaks, California: Sage Publications.
- Lynch, D., Laws, K. R., & McKenna, P. J. (2010). Cognitive behavioural therapy for major psychiatric disorder: does it really work? A meta-analytical review of well-controlled trials. Psychological Medicine , 40 (1), 9-24. http://doi.org/10.1017/S003329170900590X · DOI · Paper page
- McKenna, P., & Kingdon, D. (2014). Has cognitive behavioural therapy for psychosis been oversold? BMJ (Clinical Research Ed.) . http://doi.org/http://dx.doi.org/10.1136/bmj.g2295 · DOI
- Moritz, S., Veckenstedt, R., Randjbar, S., Vitzthum, F., & Woodward, T. S. (2011). Antipsychotic treatment beyond antipsychotics: metacognitive intervention for schizophrenia patients improves delusional symptoms. Psychological Medicine , 41 (9), 1823-1832. http://doi.org/10.1017/S0033291710002618 · DOI
- Pilkonis, P. A., Choi, S. W., Reise, S. P., Stover, A. M., Riley, W. T., Cella, D., & PROMIS Cooperative Group. (2011). Item Banks for Measuring Emotional Distress From the Patient-Reported Outcomes Measurement Information System (PROMIS(R)): Depression, Anxiety, and Anger. Assessment , 18 (3), 263-283. http://doi.org/10.1177/1073191111411667 · DOI · Paper page
- Samara, M. T., Engel, R. R., Millier, A., Kandenwein, J., Toumi, M., & Leucht, S. (2014). Equipercentile linking of scales measuring functioning and symptoms: Examining the GAF, SOFAS, CGI-S, and PANSS. European Neuropsychopharmacology , 24 (11), 1767-1772. http://doi.org/10.1016/j.euroneuro.2014.08.009 · DOI
- Schramm, E., Van Calker, D., Dykierek, P., Lieb, K., Kech, S., Zobel, I., … Berger, M. (2007). An intensive treatment program of interpersonal psychotherapy plus pharmacotherapy for depressed inpatients: Acute and long-term results. American Journal of Psychiatry , 164 (5), 768-777. http://doi.org/10.1176/appi.ajp.164.5.768 · DOI
- Sensky, T., Turkinggon, D., Kingdom, D., Scott, J., Scott, J., & Siddle, R. (2000). A randomized controlled trial of cognitive-behavioral therapy for persistent symptons on schizophrenia resistant to medication. Arch Gen Psychiatry , 57 (2), 165-72. Retrieved from http://archpsyc.jamanetwork.com/article.aspx?articleid=481567
- Shelley, A., Battaglia, J., Lucey, J., & Opler, L. A. (2001). Symptom-Specific Group Therapy for Inpatients with Schizophrenia. Einstein Quarterly Journal of Biology and Medicine , 18 , 21-28. Retrieved from https://www.researchgate.net/publication/247690942\_Symptom-
- Startup, M., Jackson, M., & Bendix, S. (2004). North Wales randomized controlled trial of cognitive behaviour therapy for acute schizophrenia spectrum disorders: outcomes at 6 and 12 months. Psychological Medicine , 34 (3), 413-422. Retrieved from https://www.ncbi.nlm.nih.gov/pubmed/15259826
- Turkington, D., Sensky, T., Scott, J., & Barnes, T. (2008). A randomized controlled trial of cognitive-behavior therapy for persistent symptoms in schizophrenia: a five-year followup. Schizophrenia , 98 (1-3), 1-7. http://doi.org/10.1016/j.schres.2007.09.026 · DOI
- van der Laan, L., Van Spaendonck, K., Horstink, M. W. I. M., & Goris, R. J. A. (1999). The symptom checklist-90 revised questionnaire: No psychological profiles in complex regional pain syndrome-dystonia. Journal of Pain and Symptom Management , 17 (5), 357-362. http://doi.org/10.1016/S0885-3924(99)00009-3 · DOI
- Veltro, F., Falloon, I., Vendittelli, N., Oricchio, I., Scinto, A., Gigantesco, A., & Morosini, P. (2006). Effectiveness of cognitive-behavioural group therapy for inpatients. Clinical Practice and Epidemiology in Mental Health , 2 (16). http://doi.org/10.1186/1745-0179-216 · DOI
- Zigmond, A. S., & Snaith, R. P. (1983). The hospital anxiety and depression scale. British Medical Journal (Clinical Research Ed.) , 67 (6), 344. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/3080166
- Zimmermann, G., Favrod, J., Trieu, V. H., & Pomini, V. (2005). The effect of cognitive behavioral treatment on the positive symptoms of schizophrenia spectrum disorders: A meta-analysis. Schizophrenia Research , 77 (1), 1-9. http://doi.org/10.1016/j.schres.2005.02.018 · DOI · Paper page
Cited by
Sorted by citations
Wood, L., Williams, C., Billings, J., & Johnson, S. (2020) · Schizophrenia Research · doi:10.1016/j.schres.2020.03.041 · Cited by 63 · see citing works
Barnicot, K., Michael, C., Trione, E., Lang, S., Saunders, T., Sharp, M., & Crawford, M. J. (2020) · Clinical Psychology Review · doi:10.1016/j.cpr.2020.101929 · Cited by 45 · see citing works
“We have identified only one meta-analysis of psychological interventions in acute inpatient settings, which pooled data across diagnostic groups, and concluded that psychological interventions may be helpful in this context (Paterson et al., 2018).”
BackgroundJacobsen, P., Peters, E., Robinson, E. J., & Chadwick, P. (2020) · BMC Psychiatry · doi:10.1186/s12888-020-02608-x · Cited by 32 · see citing works
Samaan, M., Diefenbacher, A., Schade, C., Dambacher, C., Pontow, I.-M., Pakenham, K., & Fydrich, T. (2021) · Psychotherapy Research · doi:10.1080/10503307.2020.1802080 · Cited by 29 · see citing works
“In summary, most research on ACT has been performed with RCTs. Due to various methodological aspects (e.g. often less severely ill patients who suffer from one defined disorder), results from RCTs are not fully generalizable to clinical practice (Paterson et al., 2018).”
BackgroundResultSharma, G., Schlosser, L., Jones, B. D. M., Blumberger, D. M., Gratzer, D., Husain, M. O., Mulsant, B. H., Rappaport, L., Stergiopoulos, V., & Husain, M. I. (2022) · JMIR Formative Research · doi:10.2196/38460 · Cited by 25 · see citing works
Ehrt-Schäfer, Y., Rusmir, M., Vetter, J., Seifritz, E., Müller, M., & Kleim, B. (2023) · JMIR Mental Health · doi:10.2196/43882 · Cited by 24 · see citing works
“Individuals with SMI, marked by considerable limitations in intrapersonal and social functioning [24,29], frequently necessitate long-term, intensive, multidisciplinary treatment and care, which can be financially burdensome [30,31].”
BackgroundBurian, H., Böge, K., Burian, R., Burns, A., Nguyen, M. H., Ohse, L., Ta, T. M. T., Hahn, E., & Diefenbacher, A. (2021) · Journal of Psychosomatic Research · doi:10.1016/j.jpsychores.2021.110374 · Cited by 19 · see citing works
Wood, L., Williams, C., Pinfold, V., Nolan, F., Morrison, A. P., Morant, N., Lloyd-Evans, B., Lewis, G., Lay, B., Jones, R., et al. (2022) · Pilot and Feasibility Studies · doi:10.1186/s40814-022-01160-7 · Cited by 12 · see citing works
Wood, L., Jacobsen, P., Ovin, F., & Morrison, A. P. (2022) · Schizophrenia Bulletin Open · doi:10.1093/schizbullopen/sgac005 · Cited by 6 · see citing works
Fischer, R., Scheunemann, J., Bohlender, A., Duletzki, P., Nagel, M., & Moritz, S. (2022) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.2755 · Cited by 6 · see citing works
Gussmann, E., Lucae, S., Falkai, P., Padberg, F., Egli, S., & Kopf-Beck, J. (2023) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2023.1160075 · Cited by 2 · see citing works
Wood, L., Williams, C., Pinfold, V., Nolan, F., Morrison, A. P., Morant, N., Lloyd-Evans, B., Lewis, G., Lay, B., Jones, R., et al. (2021) · doi:10.21203/rs.3.rs-270658/v1 · Cited by 1 · see citing works
- Authors
- Paterson, C., Karatzias, T., Dickson, A., Harper, S., Dougall, N., & Hutton, P.
- Affiliations
- Edinburgh Napier University (GB)
- NHS Lothian (GB)
- Glasgow Caledonian University (GB)
- Corresponding author
- Paterson, Charlotte
- Venue
- British Journal of Clinical Psychology
- Publisher
- Wiley
- Published
- 2018-04-16
- Volume
- 57
- Issue
- 4
- Pages
- 453-472
- ISSN
- 0144-6657 (ISSN-L)
- 2044-8260
- OpenAlex
- W2802226128
- Cited by
- 69
- References
- 17
- Citations by year
- 2026: 4 · 2025: 8 · 2024: 12 · 2023: 8 · 2022: 13 · 2021: 10 · 2020: 8 · 2019: 1 · 2018: 4
- FWCI
- 0.97
- Type
- journal article
- Language
- en
- Open access
- Licence
- Locations
- British Journal of Clinical Psychology (publishedVersion)
- PubMed (publishedVersion)
- ResearchOnline (Glasgow Caledonian University) (acceptedVersion, other-oa)
- ResearchOnline (submittedVersion, other-oa)
- Research Output (Edinburgh Napier University) (submittedVersion, cc-by)
- Edinburgh Napier Research Repository (Edinburgh Napier University) (submittedVersion, cc-by)
- Topics
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
- Health Sciences › Medicine › Psychiatry and Mental health › Schizophrenia research and treatment
- Keywords
- psychotherapy, acute psychiatric inpatients, psychotic symptoms, hospital readmission, depression, anxiety, emotional distress, internal validity, generalizability, treatment effectiveness
- MeSH terms
- Adult, Anxiety, Depression, Humans, Inpatients, Mental Health, Psychotherapy, Single-Blind Method, Controlled Clinical Trials as Topic
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review