The DOI matches its Crossref record; 32 of the 32 references it cites were found in a registry or an index.
Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange
Abstract
In its current form, the Internet is primarily a source of communication, information and entertainment but increasingly also a vehicle for commercial transactions. An understanding of reasons for purchasing on the World Wide Web is particularly relevant in the context of predictions made regarding electronic shopping in the future. In the paper, we focus on some of the antecedents to electronic exchange in the online context. In particular, what are some of the factors influencing online purchasing behavior? What is the role of privacy and security concerns in influencing actual purchase behavior? How do vendor and customer characteristics influence consumers' propensity to engage in transactions on the Internet? We analyze secondary data from an e-mail survey. The study has implications for both theory and practice. The findings extend our knowledge of factors influencing marketing exchange from the traditional setting to the internet context. In addition, the findings regarding factors enhancing the propensity to shop online have implications for internet retailers seeking to enlarge their online customer base.
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Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008) · Decision Support Systems · doi:10.1016/j.dss.2007.07.001 · Cited by 3,613
“639 [61,133] Presence of third-party seal (TPS) Reflective 4.”
BackgroundService quality delivery through web sites: a critical review of extant knowledge
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The role played by perceived usability, satisfaction and consumer trust on website loyalty
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Vijayasarathy, L. R. (2004) · Information & Management · doi:10.1016/j.im.2003.08.011 · Cited by 1,218
A typology of online shoppers based on shopping motivations
Rohm, A. J., & Swaminathan, V. (2004) · Journal of Business Research · doi:10.1016/s0148-2963(02)00351-x · Cited by 1,019
Self-citation
Metadata
- Authors
- Swaminathan, V., Lepkowska-White, E., & Rao, B. P.
- Venue
- Journal of Computer-Mediated Communication
- Publisher
- Oxford University Press (OUP)
- Published
- 2006-06-23
- Volume
- 5
- Issue
- 2
- Pages
- 0-0
- ISSN
- 1083-6101 (ISSN-L)
- OpenAlex
- W2090070311
- Cited by
- 508
- References
- 32
- FWCI
- 79.50
- Type
- journal article
- Language
- en
- Open access
- closed
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- Swaminathan, V., Lepkowska-White, E., & Rao, B. P. (2006). Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange. Journal of Computer-Mediated Communication. https://doi.org/10.1111/j.1083-6101.1999.tb00335.x
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.