The DOI matches its Crossref record; 66 of the 66 references it cites were found in a registry or an index.
STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY
Abstract
The concept of ‘street‐level bureaucracy’ was coined by Michael Lipsky (1980) as the common denominator for what would become a scholarly theme. Since then his stress on the relative autonomy of professionals has been complemented by the insight that they are working in a micro‐network of relations, in varying contexts. The conception of ‘governance’ adds a particular aspect to this: the multi‐dimensional character of a policy system as a nested sequence of decisions. Combining these views casts a different perspective on the ways street‐level bureaucrats are held accountable. In this article some axiomatic assumptions are drawn from the existing literature on the theme of street‐level bureaucracy and on the conception of governance. Acknowledging variety, and arguing for contextualized research, this results in a rethinking of the issue of accountability at the street level.
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Cites
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Street-Level Bureaucracy: Dilemmas of the Individual in Public Services
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(2020) · The SAGE International Encyclopedia of Mass Media and Society · doi:10.4135/9781483375519.n617 · Cited by 4,707
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Cited by
Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature
Tummers, L. L. G., Bekkers, V., Vink, E., & Musheno, M. (2015) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muu056 · Cited by 756
Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
Tummers, L., & Bekkers, V. (2014) · Public Management Review · doi:10.1080/14719037.2013.841978 · Cited by 535
Street-Level Bureaucracy and E-Government
Buffat, A. (2015) · Public Management Review · doi:10.1080/14719037.2013.771699 · Cited by 394
Complaint-Oriented Policing: Regulating Homelessness in Public Space
Herring, C. (2019) · American Sociological Review · doi:10.1177/0003122419872671 · Cited by 275
Loyens, K., & Maesschalck, J. (2010) · Administration & Society · doi:10.1177/0095399710362524 · Cited by 142
Metadata
- Authors
- HUPE, P., & HILL, M.
- Venue
- Public Administration
- Publisher
- Wiley
- Published
- 2007-05-15
- Volume
- 85
- Issue
- 2
- Pages
- 279-299
- ISSN
- 0033-3298 (ISSN-L)
- 1467-9299
- OpenAlex
- W2067620163
- Cited by
- 869
- References
- 66
- FWCI
- 26.04
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
