Cited by 83Health Literacy and Information AccessibilityPatient-Provider Communication in HealthcareInformation Retrieval and Search Behavior

Brief Report: What types of internet guidance do patients want from their physicians?

Open access
Diaz, Joseph A., Sciamanna, Christopher N., Evangelou, Evangelos, Stamp, Michael J., Ferguson, Tom·2005·Journal of General Internal Medicine

Abstract

Objectives To understand what patients expect from physicians regarding information seeking on the Internet.Design Self-administered survey.Setting/participants Waiting rooms of 4 community-based primary care offices.Measurements/main results Of 494 patients invited to participate, 330 completed the survey for a response rate of 67%. Of 177 respondents who used the Internet for health information, only 15% agreed that physicians should ask them about their Internet searches. Most (62%) agreed that physicians should recommend specific web sites where patients can learn more about their health care.Conclusions Primary care physicians should recognize that many patients would like guidance as they turn to the Internet for medical information. Physicians can utilize quality assessment tools and existing resources that facilitate referring patients to authoritative, commercial-free, patient-oriented medical information on the Internet.

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Crossref · 10.1111/j.1525-1497.2005.0115.x

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  • In that survey, only 4.7% indicated their physicians asked them about Internet health information.

    “About one-half (51%) of the respondents reported having searched the Internet for health information, but only 4.7% indicated that their physicians asked them about it, and 62.1% agreed that their ''doctors should recommend specific websites where patients can learn about healthcare.''”
  • In that survey, 62.1% agreed doctors should recommend specific websites where patients can learn about healthcare.

    “About one-half (51%) of the respondents reported having searched the Internet for health information, but only 4.7% indicated that their physicians asked them about it, and 62.1% agreed that their ''doctors should recommend specific websites where patients can learn about healthcare.''”
  • In a 2005 U.S. survey of primary care patients in Rhode Island, about 51% reported having searched the Internet for health information.

    “About one-half (51%) of the respondents reported having searched the Internet for health information, but only 4.7% indicated that their physicians asked them about it, and 62.1% agreed that their ''doctors should recommend specific websites where patients can learn about healthcare.''”

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Research works printed but not linked: 2

  1. [1]1. Three out of four Americans have access to the internet, according to Nielsen//NetRatings. Press Release. March 18, 2004. Available at: http://www.nielsen-netratings.com/pr/pr_040318.pdf. Accessed No- vember 4, 2004.
  2. [2]2. Fox S, Fallows D. Internet Health Resources: Health Searches and Email Have Become More Commonplace, but There Is Room for Improvement in Searches and Overall Internet Access. Washington, DC: Pew Internet and American Life Project; 2003:1-42.

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Authors
Diaz, J. A., Sciamanna, C. N., Evangelou, E., Stamp, M. J., & Ferguson, T.
Affiliations
  • Brown University (US)
  • Thomas Jefferson University (US)
Corresponding author
Diaz, Joseph A.
Venue
Journal of General Internal Medicine
Published
2005-08
Volume
20
Issue
8
Pages
683-685
ISSN
  • 0884-8734 (ISSN-L)
  • 1525-1497
OpenAlex
W1970266833
Cited by
83
References
14
Citations by year
2026: 2 · 2025: 1 · 2024: 1 · 2023: 2 · 2022: 3 · 2021: 2 · 2020: 10 · 2019: 1 · 2018: 3 · 2017: 4 · 2016: 2 · 2015: 4 · 2014: 2 · 2013: 7 · 2012: 4
FWCI
9.12
Type
journal article
Language
en
Open access
Locations
  • Journal of General Internal Medicine (publishedVersion)
  • Europe PMC (PubMed Central) (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
  • Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
Keywords
patient expectations, physician recommendations, online health information, patient information seeking, primary care, health websites, patient-physician communication
MeSH terms
Communication, Female, Humans, Male, Middle Aged, Patient Education as Topic, Physician-Patient Relations, Internet

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