Modelling the innovation process: An empirical comparison of approaches
Abstract
Research into the innovation process requires models of the process which accurately describe, and can reliably be applied to, real examples of innovation in organizations. In this paper two models are compared empirically in terms of reliability and accuracy. The first (Zaltman, Duncan & Holbek, 1973) follows the traditional approach of depicting the process in a series of discrete stages. The second (Schroeder, Van de Ven, Scudder & Polley, 1989) shows the process to be more fluid, without a fixed sequence of stages. The models are applied to case histories of seven innovations observed in a longitudinal study of a hospital ward. Inter‐rater reliability is higher for Schroeder's model, while overall support across raters tends to be stronger for the individual stages of Zaltman's model. However, there are problems with the sequence of stages in the latter model. Future research should aim to develop empirically‐grounded models based on a wide range of different innovations.
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There is empirical support for the suggestion that the innovation process as it unfolds over time is messy, reiterative, and often involves two steps forwards for one step backwards plus several side-steps.
“There is indeed some empirical support for this suggestion with several studies showing that the innovation process as it unfolds over time is messy, reiterative, and often involves two steps forwards for one step backwards plus several side-steps (King, 1992; Van de Ven, Angle, & Poole, 1989).”
From Innovation and Creativity in Organizations: A State-of-the-Science Review, Prospective Commentary, and Guiding Framework (2014) · cites this paper as King, 1992
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- Authors
- King, N.
- Affiliations
- University of Manchester (GB)
- Corresponding author
- King, Nigel
- ORCID
- King, Nigel
- Venue
- Journal of Occupational and Organizational Psychology
- Publisher
- Wiley
- Published
- 1992-06
- Volume
- 65
- Issue
- 2
- Pages
- 89-100
- ISSN
- 0963-1798 (ISSN-L)
- 2044-8325
- OpenAlex
- W2103415105
- Cited by
- 193
- References
- 10
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 5 · 2023: 6 · 2022: 3 · 2021: 5 · 2020: 5 · 2019: 3 · 2018: 29 · 2017: 10 · 2016: 8 · 2015: 9 · 2014: 4 · 2013: 8 · 2012: 10
- FWCI
- 3.68
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Occupational and Organizational Psychology (publishedVersion)
- University of Huddersfield Repository (University of Huddersfield) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
- Keywords
- innovation process, innovation process model, inter-rater reliability, model accuracy, organizational innovation
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