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Cited by 28E-Government and Public ServicesPublic Policy and Administration ResearchSmart Cities and Technologies

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Understanding the Adoption of Artificial Intelligence in Local Government Decision‐Making: The Influence of Institutional Pressures and Managerial Perceptions

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Rodriguez Müller, A. Paula, Tangi, Luca, Lerusse, Amandine·2025·Public Administration
DOI 10.1111/padm.70033
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Abstract

Artificial intelligence (AI) systems are increasingly being integrated into public sector decision‐making processes, with public managers relying on them to enhance their capabilities. As AI adoption becomes more widespread, discussions about its advantages and drawbacks intensify, alongside growing external expectations and pressures. However, the extent to which these pressures influence AI adoption remains unclear. Drawing on institutional theory, we conducted a randomised between‐subjects survey among 497 public managers in Belgian municipalities to examine how coercive, normative, and mimetic pressures influence their willingness to adopt AI in decision‐making. Results indicate that all three types of institutional pressures increase public managers' willingness to adopt AI, albeit to varying degrees. Moreover, the effects of coercive and normative pressures diminish when managers have more positive perceptions of AI. By linking institutional theory with individual‐level observations, the study contributes to understanding how institutional contexts shape AI adoption and the broader digital transformation of public administration.

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Metadata

Authors
Rodriguez Müller, A. P., Tangi, L., & Lerusse, A.
Affiliations
  • European Commission, Joint Research Centre Seville Spain
  • Joint Research Centre (IT)
  • Leiden University (NL)
ORCID
Venue
Public Administration
Publisher
Wiley
Published
2025-11-19
ISSN
  • 0033-3298 (ISSN-L)
  • 1467-9299
DOI
10.1111/padm.70033
OpenAlex
W4416383106
Cited by
28
References
9
Citations by year
2026: 27 · 2025: 1
FWCI
103.59
Type
journal article
Language
en
Open access
Licence
Locations
Public Administration (publishedVersion, cc-by)
Funders
Nederlandse Organisatie voor Wetenschappelijk Onderzoek (VI.Vidi.201.128)
Topics
  • Social Sciences › Political Science and International Relations › E-Government and Public Services
  • Social Sciences › Public Administration › Public Policy and Administration Research
  • Social Sciences › Urban Studies › Smart Cities and Technologies
Keywords
artificial intelligence adoption, local government, public sector decision-making, institutional pressures, coercive pressure, normative pressure, mimetic pressure, digitalization of public administration, municipal managers

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