Personal Wellbeing Score (PWS)—a short version of ONS4: development and validation in social prescribing
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Aims: Our aim was to develop a short generic measure of subjective well-being for routine use in patient-centred care and healthcare quality improvement alongside other patient-reported outcome and experience measures. Methods: The Personal Wellbeing Score (PWS) is based on the Office of National Statistics (ONS) four subjective well-being questions (ONS4) and thresholds. PWS is short, easy to use and has the same look and feel as other measures in the same family of measures. Word length and reading age were compared with eight other measures. Anonymous data sets from five social prescribing projects were analysed. Internal structure was examined using distributions, intra-item correlations, Cronbach’s α and exploratory factor analysis. Construct validity was assessed based on hypothesised associations with health status, health confidence, patient experience, age, gender and number of medications taken. Scores on referral and after referral were used to assess responsiveness. Results: Differences between PWS and ONS4 include brevity (42 vs 114 words), reading age (9 vs 12 years), response options (4 vs 11), positive wording throughout and a summary score. 1299 responses (60% female, average age 81 years) from people referred to social prescribing services were analysed; missing values were less than 2%. PWS showed good internal reliability (Cronbach’s α=0.90). Exploratory factor analysis suggested that all PWS items relate to a single dimension. PWS summary scores correlate positively with health confidence (r=0.60), health status (r=0.58), patient experience (r=0.30) and age group (r=0.24). PWS is responsive to social prescribing intervention. Conclusions: The PWS is a short variant of ONS4. It is easy to use with good psychometric properties, suitable for routine use in quality improvement and health services research.
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The ONS4 has demonstrated good internal reliability (Cronbach α=.90) and convergent validity.
“The ONS4 is widely used among various patient populations [36-40] and has demonstrated good internal reliability (Cronbach α=.90) and convergent validity [41].”
From A Cognitive Behavioral Therapy Chatbot (Otis) for Health Anxiety Management: Mixed Methods Pilot Study (2022) · cites this paper as [41]
The Results (Internal consistency; page not available) assign Cronbach’s α=0.90 to the Personal Wellbeing Score (PWS), not ONS4. The Methods discuss convergent validity in the PWS validation, while the Discussion (Comparison with existing literature; page not available) distinguishes PWS from ONS4 and calls for a direct comparison. The cited paper therefore does not establish the stated reliability and validity for ONS4. (LLM, conf=0.88)
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Self-citationBenson, T. (2025) · Springer eBooks · doi:10.1007/978-3-031-87260-0_8
Self-citationBenson, T. (2025) · Springer eBooks · doi:10.1007/978-3-031-87260-0_10
Self-citationEnhancing Patient Care Through Streamlined 72-Hour Meetings: A Multidisciplinary Approach
Prabhakaran, N., Magon, H., Kelly, B., & Marques, M. (2025) · Journal of Psychosocial Rehabilitation and Mental Health · doi:10.1007/s40737-025-00455-1
Dunphy, M., & Nuske, H. J. (2025) · Journal of Medical Internet Research · doi:10.2196/71155
Factors shaping children’s language skills in the first year following the Covid-19 pandemic
Zuniga‐Montanez, C., Lisauskaite, E., Hutchinson, J., Fricke, S., & Bowyer‐Crane, C. (2025) · Journal of Early Childhood Research · doi:10.1177/1476718x251393797
Bind, R. H., Sawyer, K. M., Hazelgrove, K. M., Rebecchini, L., Miller, C., Ahmed, S., Dazzan, P., Sevdalis, N., Bakolis, I., Davis, R. E., et al. (2024) · Figshare · doi:10.6084/m9.figshare.26606881
Wang, Q., Yu, D. S. F., Wong, G., Zhang, D., Knapp, M. R. J., Amoah, P. A., Li, J., & Shi, C. (2026) · PLoS ONE · doi:10.1371/journal.pone.0347988
Rabey, M. I., Le, N.-N., Wong, Y., Moore, B. E., Beales, D. J., & Moloney, N. A. (2026) · Musculoskeletal Science and Practice · doi:10.1016/j.msksp.2026.103575
- Authors
- Benson, T., Sladen, J., Liles, A., & Potts, H. W. W.
- Affiliations
- University College London (GB)
- R-Outcomes Ltd, Thatcham, UK
- Royal Holloway University of London (GB)
- Corresponding author
- Benson, Tim
- Venue
- BMJ Open Quality
- Publisher
- BMJ
- Published
- 2019-04
- Volume
- 8
- Issue
- 2
- Pages
- e000394
- ISSN
- 2399-6641 (ISSN-L)
- PMC
- PMC6542444
- OpenAlex
- W2938127064
- Cited by
- 77
- References
- 33
- Citations by year
- 2026: 2 · 2025: 21 · 2024: 15 · 2023: 10 · 2022: 12 · 2021: 7 · 2020: 7 · 2019: 3
- FWCI
- 9.11
- Type
- journal article
- Language
- en
- Update notices
- correction (2019-07-08)
- Open access
- gold
- doi.org
- Licence
- cc-by-nc
- Locations
- BMJ Open Quality (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- UCL Discovery (University College London) (submittedVersion)
- HighWire Press Open Archive (submittedVersion)
- Funders
- Wessex Academic Health Science Network
- Oxford Academic Health Science Network
- Topics
- Social Sciences › Psychology › Social Psychology › Psychological Well-being and Life Satisfaction
- Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Health Systems, Economic Evaluations, Quality of Life
- Keywords
- subjective well-being, social prescribing, patient-reported outcomes, psychometric validation, health confidence, patient experience, responsiveness to intervention, patient-centered care, quality improvement
- MeSH terms
- Aged, Aged, 80 and over, Female, Health Status, Humans, Male, Personal Satisfaction, Psychometrics, Surveys and Questionnaires, Reproducibility of Results
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