Cited by 119Nonprofit Sector and VolunteeringCOVID-19 and Mental HealthCommunity Health and Development

The mental health benefits of community helping during crisis: Coordinated helping, community identification and sense of unity during the COVID‐19 pandemic

Open access
Bowe, Mhairi, Wakefield, Juliet R. H., Kellezi, Blerina, Stevenson, Clifford, McNamara, Niamh, Jones, Bethany A., Sumich, Alex, Heym, Nadja·2022·Journal of Community & Applied Social Psychology

Abstract

Communities are vital sources of support during crisis, providing collective contexts for shared identity and solidarity that predict supportive, prosocial responses. The COVID‐19 pandemic has presented a global health crisis capable of exerting a heavy toll on the mental health of community members while inducing unwelcome levels of social disconnection. Simultaneously, lockdown restrictions have forced vulnerable community members to depend upon the support of fellow residents. Fortunately, voluntary helping can be beneficial to the well‐being of the helper as well as the recipient, offering beneficial collective solutions. Using insights from social identity approaches to volunteering and disaster responses, this study explored whether the opportunity to engage in helping fellow community members may be both unifying and beneficial for those engaging in coordinated community helping. Survey data collected in the UK during June 2020 showed that coordinated community helping predicted the psychological bonding of community members by building a sense of community identification and unity during the pandemic, which predicted increased well‐being and reduced depression and anxiety. Implications for the promotion and support of voluntary helping initiatives in the context of longer‐term responses to the COVID‐19 pandemic are provided. Please refer to the Supplementary Material section to find this article's Community and Social Impact Statement.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1002/casp.2520

Cites

63 of 64 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • If these issues go unaddressed, the haves will be targeted by the have-nots and the barely surviving.

    “and the haves will be targeted by the have-nots and the barely surviving [116][117][118].”

    From Exploring Psychosocial Stressors and Coping Strategies During the COVID‐19 Lockdown: A Study of Two Low‐Income Communities in South Africa (2025) · cites this paper as [117]

    The Introduction discusses pandemic-related vulnerability and communities helping vulnerable members; the Discussion addresses social cohesion and solidarity. Neither section says that people who are struggling will target the better-off if these issues go unaddressed. Searches for the haves/have-nots wording and for unrest or hostility toward the wealthy found no supporting passage (page numbers unavailable). (LLM, conf=0.76)

    Experimental — accuracy not yet measured
  • If the issues of unemployment, poor government services and weak economic performance go unaddressed, intense civil unrest (such as the July civil unrest and looting) is likely.

    “If these issues go unaddressed, then it is likely that there will be intense civil unrest (i.e., July civil unrest and looting)”

    From Exploring Psychosocial Stressors and Coping Strategies During the COVID‐19 Lockdown: A Study of Two Low‐Income Communities in South Africa (2025) · cites this paper as [117]

    The Introduction discusses pandemic-related financial stress and mental health, while the Discussion addresses community helping and social cohesion; neither addresses a prediction of civil unrest. Searches for July unrest, looting, unemployment, government services, and weak economic performance found no passage supporting the claim. The indexed copy has no page numbers for these passages. (LLM, conf=0.77)

    Experimental — accuracy not yet measured

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Cites

Flagged first, then by citations

Research works printed but not linked: 6

  1. Casiday, R., Kinsman, E., Fisher, C., & Bambra, C. (2008). Volunteering and health: What impact does it really have? London: Volunteering England, 9(3), 1– 13.
  2. Ellemers, N., & Boezeman, E. J. (2010). Empowering the volunteer organization: What volunteer organizations can do to recruit, content, and retain volunteers. In S. Stürmer & M. Snyder (Eds.), The psychology of prosocial behavior: Group processes, intergroup relations, and helping (pp. 245– 266). Oxford: Blackwell Publishing Ltd.
  3. Jetten, J., Reicher, S., Haslam, A., & Cruwys, T. (2020). A social identity analysis of COVID‐19. In Together apart (pp. 13– 22). London, England: Sage.
  4. Joloza, T. (2013). Review of available sources and measures for children and young people's well‐being. Newport, Australia: Office for National Statistics, UK Statistics Authority.
  5. Ntontis, E., & Rocha, C. (2020). Solidarity. In J. Jetten, S. D. Reicher, S. A. Haslam, & T. Cruwys (Eds.), Together apart: The psychology of COVID‐19 (pp. 102– 106). London, England: Sage.
  6. Reicher, S., & Haslam, S. A. (2010). Beyond help: A Social Psychology of Collective Solidarity and Social Cohesion. In The psychology of prosocial behavior: Group processes, intergroup relations, and helping (pp. 289– 309). Oxford: Blackwell Publishing Ltd.

Cited by

Sorted by citations

Authors
Bowe, M., Wakefield, J. R. H., Kellezi, B., Stevenson, C., McNamara, N., Jones, B. A., Sumich, A., & Heym, N.
Affiliations
  • Nottingham Trent University (GB)
  • Department of Psychology Nottingham Trent University Nottingham UK
Corresponding author
Bowe, Mhairi
Venue
Journal of Community & Applied Social Psychology
Publisher
Wiley
Published
2021-04-05
Volume
32
Issue
3
Pages
521-535
ISSN
  • 1052-9284 (ISSN-L)
  • 1099-1298
OpenAlex
W3151548804
Cited by
119
References
64
Citations by year
2026: 9 · 2025: 16 · 2024: 24 · 2023: 30 · 2022: 27 · 2021: 12
FWCI
32.22
Type
journal article
Language
en
Open access
Locations
  • Journal of Community & Applied Social Psychology (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • Nottingham Trent University's Institutional Repository (Nottingham Trent Repository) (acceptedVersion)
Funders
Nottingham Trent University
Topics
  • Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
  • Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
  • Health Sciences › Health Professions › General Health Professions › Community Health and Development
Keywords
COVID-19 pandemic, mental health, community detection, sense of unity, social identity, volunteering, disaster response, prosocial behavior, social disconnection, well-being, depression, anxiety, lockdown

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review