The mental health benefits of community helping during crisis: Coordinated helping, community identification and sense of unity during the COVID‐19 pandemic
Open accessAbstract
Communities are vital sources of support during crisis, providing collective contexts for shared identity and solidarity that predict supportive, prosocial responses. The COVID‐19 pandemic has presented a global health crisis capable of exerting a heavy toll on the mental health of community members while inducing unwelcome levels of social disconnection. Simultaneously, lockdown restrictions have forced vulnerable community members to depend upon the support of fellow residents. Fortunately, voluntary helping can be beneficial to the well‐being of the helper as well as the recipient, offering beneficial collective solutions. Using insights from social identity approaches to volunteering and disaster responses, this study explored whether the opportunity to engage in helping fellow community members may be both unifying and beneficial for those engaging in coordinated community helping. Survey data collected in the UK during June 2020 showed that coordinated community helping predicted the psychological bonding of community members by building a sense of community identification and unity during the pandemic, which predicted increased well‐being and reduced depression and anxiety. Implications for the promotion and support of voluntary helping initiatives in the context of longer‐term responses to the COVID‐19 pandemic are provided. Please refer to the Supplementary Material section to find this article's Community and Social Impact Statement.
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If these issues go unaddressed, the haves will be targeted by the have-nots and the barely surviving.
“and the haves will be targeted by the have-nots and the barely surviving [116][117][118].”
From Exploring Psychosocial Stressors and Coping Strategies During the COVID‐19 Lockdown: A Study of Two Low‐Income Communities in South Africa (2025) · cites this paper as [117]
The Introduction discusses pandemic-related vulnerability and communities helping vulnerable members; the Discussion addresses social cohesion and solidarity. Neither section says that people who are struggling will target the better-off if these issues go unaddressed. Searches for the haves/have-nots wording and for unrest or hostility toward the wealthy found no supporting passage (page numbers unavailable). (LLM, conf=0.76)
Experimental — accuracy not yet measuredIf the issues of unemployment, poor government services and weak economic performance go unaddressed, intense civil unrest (such as the July civil unrest and looting) is likely.
“If these issues go unaddressed, then it is likely that there will be intense civil unrest (i.e., July civil unrest and looting)”
From Exploring Psychosocial Stressors and Coping Strategies During the COVID‐19 Lockdown: A Study of Two Low‐Income Communities in South Africa (2025) · cites this paper as [117]
The Introduction discusses pandemic-related financial stress and mental health, while the Discussion addresses community helping and social cohesion; neither addresses a prediction of civil unrest. Searches for July unrest, looting, unemployment, government services, and weak economic performance found no passage supporting the claim. The indexed copy has no page numbers for these passages. (LLM, conf=0.77)
Experimental — accuracy not yet measured
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HOPEFUL: Helping Others Promotes Engagement and Fulfillment
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How can Covid Mutual Aid Groups be Sustained Over Time? The UK Experience
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Social alignment matters: Following pandemic guidelines is associated with better wellbeing
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Identities in flux? National and other changing identities during the COVID-19 pandemic
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The Repositioning of Professional Housing Management: Community Wellbeing and Social Sustainability
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- Authors
- Bowe, M., Wakefield, J. R. H., Kellezi, B., Stevenson, C., McNamara, N., Jones, B. A., Sumich, A., & Heym, N.
- Affiliations
- Nottingham Trent University (GB)
- Department of Psychology Nottingham Trent University Nottingham UK
- Corresponding author
- Bowe, Mhairi
- ORCID
- Venue
- Journal of Community & Applied Social Psychology
- Publisher
- Wiley
- Published
- 2021-04-05
- Volume
- 32
- Issue
- 3
- Pages
- 521-535
- ISSN
- 1052-9284 (ISSN-L)
- 1099-1298
- PMC
- PMC8250747
- OpenAlex
- W3151548804
- Cited by
- 119
- References
- 64
- Citations by year
- 2026: 9 · 2025: 16 · 2024: 24 · 2023: 30 · 2022: 27 · 2021: 12
- FWCI
- 32.22
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Journal of Community & Applied Social Psychology (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Nottingham Trent University's Institutional Repository (Nottingham Trent Repository) (acceptedVersion)
- Funders
- Nottingham Trent University
- Topics
- Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Health Sciences › Health Professions › General Health Professions › Community Health and Development
- Keywords
- COVID-19 pandemic, mental health, community detection, sense of unity, social identity, volunteering, disaster response, prosocial behavior, social disconnection, well-being, depression, anxiety, lockdown
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