Cited by 1,203Ethics and Social Impacts of AIInformation Systems Theories and ImplementationArtificial Intelligence in Law

The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index; 6 of the 22 sources its claims cite were checked for support.

Bias in computer systems

Open access
Friedman, Batya, Nissenbaum, Helen·1996·ACM Transactions on Information Systems

Abstract

From an analysis of actual cases, three categories of bias in computer systems have been developed: preexisting, technical, and emergent. Preexisting bias has its roots in social institutions, practices, and attitudes. Technical bias arises from technical constraints of considerations. Emergent bias arises in a context of use. Although others have pointed to bias inparticular computer systems and have noted the general problem, we know of no comparable work that examines this phenomenon comprehensively and which offers a framework for understanding and remedying it. We conclude by suggesting that freedom from bias should by counted amoung the select set of criteria—including reliability, accuracy, and efficiency—according to which the quality of systems in use in society should be judged.

Overview

Integrity signals

Registry

Crossref · 10.1145/230538.230561

Cites

14 of 14 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

33 Own interpretation · 6 No full text of the sources · 4 Sources not found · 3 Supported · 2 Partly supported · 2 Own method · 2 No basis given · 1 Supported so far · 1 Not checked yet · accuracy not yet measured

Show all 27 claims

  • Probably not a substantial claim. 18
  • It may state two separate claims as one. 15
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  • The paper relies on this without support.

    In cases of conflict, there is no good rationale for favoring hospital programs at the expense of medical students.

    “We are inclined to answer yes because in cases of conflict there does not appear to be a good rationale for favoring hospital programs at the expense of students.”
  • The paper relies on this without support.

    The discrimination against rural hospitals reflects the preferences of match participants.

    “Namely, the discrimination reflects the preferences of match participants, and it is reasonable in our view for employment decisions to be determined largely by the choices of employers and employees.”
  • The paper relies on this without support.

    The 17 computer systems examined are representative enough to generalize the framework to computer systems generally.

    “In total, we examined 17 computer systems from diverse fields including banking, commerce, computer science, education, medicine, and law.”
  • The paper relies on this without support.

    The illustrative examples in Table I portray plausible cases of bias.

    “The illustrative examples portray plausible cases of bias.”
  • The paper relies on this without support.

    The best teaching hospitals tend to be in urban areas, and urban areas tend to fill their positions far more effectively, and with better students, than rural hospitals.

    “Because the best teaching hospitals tend to be in urban areas, the urban areas tend to fill their positions far more effectively, and with better students, than rural hospitals.”
  • The authors state this as an assumption.

    The MLSA system is not saturated with too many users.

    “assuming the system is not saturated with too many users”
  • The paper relies on this without support.

    BNAP was designed in a research environment among people with sophisticated knowledge of immigration law.

    “First, the system was designed in a research environment, among people with sophisticated knowledge of immigration law.”
  • The paper relies on this without support.

    BNAP's users are likely to be at best paralegal or immigration counselors in Britain, if not lay persons in foreign countries with only limited access to British legal expertise.

    “Its users, however, are likely to be at best paralegal or immigration counselors in Britain, if not lay persons in foreign countries with only limited access to British legal expertise.”
  • The paper relies on this without support.

    Some of BNAP's queries require expert knowledge to answer.

    “Some of the program's queries, for example, require expert knowledge to answer.”
  • The paper relies on this without support.

    Nonexperts advising British citizen hopefuls are not alerted to alternative legal frameworks that complement the British Nationality Act.

    “More generally, nonexperts advising British citizen hopefuls are not alerted to alternative legal frameworks that complement the British Nationality Act.”
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Citations

Cites

Show all 13 references

Research works printed but not linked: 4

  1. FISHLOCK , T. 1981. Delhi press detect racism in Nationality Bill. The London Times ( Jan. 20 ) . FISHLOCK, T. 1981. Delhi press detect racism in Nationality Bill. The London Times (Jan. 20).
  2. GAO . 1992. Patriot Missile defense: Software problem led to system failure at Dhahran , Saudi Arabia. GAO/IMTEC-92-26, U.S. General Accounting Office, Washington, D.C. GAO. 1992. Patriot Missile defense: Software problem led to system failure at Dhahran, Saudi Arabia. GAO/IMTEC-92-26, U.S. General Accounting Office, Washington, D.C.
  3. JOHNSON , D.G. AND MULVEY , J. M. 1993. Computer decisions: Ethical issues of responsibil-ity and bias. Statistics and Operations Res. Series SOR-93-11 , Dept. of Civil Engineering and Operations Research , Princeton Univ ., Princeton, N.J. JOHNSON,D.G.AND MULVEY, J. M. 1993. Computer decisions: Ethical issues of responsibil-ity and bias. Statistics and Operations Res. Series SOR-93-11, Dept. of Civil Engineering and Operations Research, Princeton Univ., Princeton, N.J.
  4. OTT , J. 1988. American Airlines settles CRS dispute with British Airways. Aviat. Week Space Tech. ( July 18 ) . OTT, J. 1988. American Airlines settles CRS dispute with British Airways. Aviat. Week Space Tech. (July 18).

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Metadata

Authors
Friedman, B., & Nissenbaum, H.
Affiliations
  • Colby College (US)
  • Princeton University (US)
Venue
ACM Transactions on Information Systems
Published
1996-07
Volume
14
Issue
3
Pages
330-347
ISSN
  • 1046-8188 (ISSN-L)
  • 1558-2868
OpenAlex
W2006447892
Cited by
1,203
References
13
Citations by year
2026: 102 · 2025: 149 · 2024: 151 · 2023: 121 · 2022: 126 · 2021: 133 · 2020: 79 · 2019: 70 · 2018: 50 · 2017: 21 · 2016: 29 · 2015: 18 · 2014: 18 · 2013: 16 · 2012: 8
FWCI
17.25
Type
journal article
Language
en
Open access
Locations
ACM Transactions on Information Systems (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
  • Social Sciences › Law › Artificial Intelligence in Law
Keywords
technical bias, social institutions, technological constraints, societal impact of technology

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