Cited by 2,759Usability and User Interface DesignDigital Accessibility for DisabilitiesInnovative Human-Technology Interaction

Usability inspection methods

Open access
Nielsen, Jakob·1994·Conference companion on Human factors in computing systems - CHI '94

Abstract

Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.They are fairly informal methods and easy to use.

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Crossref · 10.1145/259963.260531

Cites

14 of 14 references verified0 citation errors · 0 not checkable

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  • The dashboard interface was designed according to the usability principle of match between system and the real world, as seen in the use of simple, plain, non-complicated grammar.

    “Match between system and the real world: This states that the design should communicate in the language of the users. Words, phrases, and concepts that the user is familiar with were used. Also there is adherence to real-world conventions by arranging information in natural and logical order Nielsen [21]. This is seen in the use of simple, plain, and non-complicated grammar across the screen”

    From User-Centered/User Experience Uc/Ux Design Thinking Approach for Designing a University Information Management System (2022) · cites this paper as Nielsen [21]

    The Empirical section says heuristic evaluation checks whether interface elements follow established usability principles, but it does not describe the ‘match between system and the real world’ principle. Searches for user language, real-world conventions, and simple grammar found no passage addressing those specifics. The paper also does not assess the citing authors’ dashboard. (LLM, conf=0.74)

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Cites

Flagged first, then by citations

Research works printed but not linked: 13

  1. Jeffries, R., Miller, J. R., Wharton, C., and Uyeda, K.M. (1991). User interface evaluation in the real world: A com- parison of four techniques. Proc. ACM CHI'91 Conf. (New Orleans, LA, April 28 -May 2), 119-124.
  2. Kahn, M. J., and Prail, A. (1994). Formal usability inspec- tions. In Nielsen, J., and Mack, R.L. (Eds.), Usability Inspec- tion Methods, John Wiley & Sons, New York, 141-172.
  3. of walk-up-and-use interfaces. Proc. ACM CHI' 90 Conf. (Seattle, WA, April 1-5), 235-242.
  4. Salvendy, G., and Smith, M.J. (Eds.), Designing and Using Human-Computer Interfaces and Knowledge Based Sys- tems. Elsevier Science Publishers, Amsterdam, the Nether- lands. 394-401.
  5. Nielsen, J. (1990). Traditional dialogue design applied to modem user interfaces. Communications of the ACM 33, 10 (October), 109-118.
  6. Nielsen, J. (1992). The usability engineering life cycle. IEEE Computer 25,3 (March), 12-22.
  7. Nielsen, J. (1994). Heuristic evaluation. In Nielsen, J., and Mack, R. L. (Eds.), Usability Inspection Methods, John Wiley & Sons, New York, 25-64.
  8. Nielsen, J. (1994). Scenarios in discount usability engineer- ing. In Carroll, J. M. (Ed.), Scenario Based Design: Envi- sioning Work and Technology. Book under preparation.
  9. Nielsen, J., and Mack, R. L. (Eds.) (1994). Usabili~Inspec- tion Methods, John Wiley & Sons, New York.
  10. Nielsen, J., and Phillips, V. L. (1993). Estimating the relative usability of two interfaces: Heuristic, formal, and emptilcal methods compared. Proc. ACM INTERCHI'93 Conf. (Amsterdam, The Netherlands, April 24-29), 214-221.
  11. Polsom P., Lewis, C., Rieman, J., and Wharton, C. (1992). Cognitive walkthroughs: A method for theory-based evahta- tion of user interfaces. International Journal of Man- Machine Studies, 36,5, 741-773.
  12. In Nielsen, J., and Mack, R. L. (Eds.), Usability Inspection Methods, John Wiley & Sons, New York, 105-140.
  13. Wixon, D., Jones, S., Tse, L., and Casaday, G. (1994). Inspections and design reviews: Framework, history, and reflection. In Nielsen, J., and Mack, R.L. (Eds.), Usability Inspection Methods, John Wiley & Sons, New York, 79-104.

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Authors
Nielsen, J.
Corresponding author
Nielsen, Jakob
Venue
Conference companion on Human factors in computing systems - CHI '94
Publisher
ACM Press
Published
1994
Pages
413-414
OpenAlex
W4239496300
Cited by
2,759
References
14
Citations by year
2026: 66 · 2025: 103 · 2024: 134 · 2023: 144 · 2022: 156 · 2021: 168 · 2020: 140 · 2019: 146 · 2018: 172 · 2017: 146 · 2016: 118 · 2015: 126 · 2014: 116 · 2013: 124 · 2012: 94
FWCI
9.80
Type
conference paper
Language
en
Open access
Locations
CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
usability inspection, usability evaluation, heuristic evaluation, user-centered design, human-computer interaction

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